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Rated 4.6 out of 5 by 86 reviewers.
Rated 4 out of 5 by Wowed us by their wonderful staffs This is definitely a resort with wow factors in many ways. Besides the breathtaking view of gulf of Thailand and the Maenam beach, the staffs left me a nice impression as well, Gerenal Manager Nick himself gave us a personal tour introduction at the beginning which leads a wonderful stay for us at W Koh Samui. Worth come again and again! February 1, 2012
Rated 5 out of 5 by Unforgettable Wedding at "The W Retreat" First off I would like to THANK KHUN JJ for his patience and being so accommodating to endless last minute changes before the wedding day and taking care of the littlest detail. Our wedding wouldn’t have become a reality without your talents and passion for what you do! From the moment we arrived at the hotel, we already had an indication that our stay will be nothing but extraordinary! Like their Motto “WHATEVER/ WHENEVER” Words can’t express how amazing the VENUE & FOOD was and the staff was wonderful and we had no regrets sharing this magical moment at “The W Retreat!” With that said everything went above and beyond what we had imagined, our family and friends are still talking about the magical wedding that they witnessed and the dinner reception party that will never be forgotten! Hugs & Kisses from Canada Lamphay & Paulo July 9, 2016
Rated 5 out of 5 by An incredible property My wife and I spent the first part of our honeymoon at the W, and we're so happy we did. The lobby is probably the best lobby setting I've ever seen- we loved getting drinks at sunset. And the grounds of the hotel overall is exceptional. It sometimes felt like it was our own private resort. The breakfast buffet was awesome, the rooms are all amazing, and the staff is incredibly friendly. The drivers were also super friendly and made trips around the island a breeze. My only letdown (which was quickly overcome) has to do with how our suite nights were applied. We were given a one room upgrade, to a tropical suite from a jungle suite, despite there being a number of higher level rooms available. This upgrade can be done for 6k points a night, and so seems a poor use of suite nights. None the less, being platinum for several years, using suite nights, and being on our honeymoon, I would have expected (and was hoping) the best suite available. To the hotels credit, I inquired about this and was quickly given a few other room options. On that point, I'd highly suggest an ocean view villa. The incredible rooms are even more incredible when you look out at that view. The tropical suite was close to the beach but you don't have a view. July 4, 2016
Rated 4 out of 5 by Nice hotel a private hotel, very nice room July 4, 2016
Rated 5 out of 5 by Top Notch Service Absolutely the best service from any SPG or W hotel I've stayed in. Attention to detail and fixed some issues we had during our stay very quickly and effectively. Choose the beachside over the hilltop villas, unless you can get the hilltop villas that promise a view of the ocean. Room service food and presentation was fantastic album more importantly, authentic. June 23, 2016
Rated 5 out of 5 by Exceeds every expectation What a fantastic Place! Like a paradise, beautiful rooms,best Service, fantastic Food! Well worth The money! May 8, 2016
Rated 5 out of 5 by The best! fantastic resort with wonderful villas beautiful. Beautiful beach all day Sun kisses. February 5, 2016
Rated 5 out of 5 by Biggest hotel room ever! Wow! Huge room - 1755 square feet! All rooms have their own personal pool, We enjoyed the expresso maker and our atrium shower. The Asian restaurant was a highlight, as was the outdoor bar with the live DJ. We hated to leave to go back to Bangkok. A big shout out to Mr Aiy, Concierge, who arranged a complicated transfer of some of our Bangkok luggage to another hotel, all with a smile! Thanks for the great time - we will be back! January 22, 2016
  • 2016-07-28 T12:40:22.375-05:00
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