Rated 5 out of 5 by Beef Excellent Hotel
I have been to this hotel a few times already and will definitely come back again. Excellent hardware as well as wonderful services/management
- great staff : friendly and helpful, especially (but not only) the executive lounge staff
- nice platinum member suite UG: excellent rooms and facilities. The executive lounge on the 26th floor is beautiful and comfortable.
- location is convenient: around the new CBD and easy to arrange my meetings. The street behind has a lot of pubs and restaurants
- good breakfast buffet (2/Floor) and evening happy hour
November 15, 2013
Rated 5 out of 5 by DJacobs Only one in Guangzhou!
We stayed in W Hotel Guangzhou for 6 nights during the Conton fair. It was quite busy in this time but we can see everyone from W hotel they did their best to provide the best service. We are a platinum member so when we checked in receptions upgraded us to the suite room. It is really beautiful room. It is so big with 2 toilet and 1 bathroom. The bedroom is not so big but it is ok. The living room is super big, sofa is oversized too. You can even sleep on the sofa. They have a really good set of big screen TV and fully loaded sound systems. We have never see any hotel have really good set of TV like this before. The toilet are amazing. They have the function toilet like in Japan, imagine how crazy is the toilet. It is so much fun. The room is also quite new. They are maintaining very good. We really love the room. We felt so relax and comfortable. The spa is great. It was really good spa. Therapists are so professional and polite. They gave us really good treatments and also asked always to make sure that the guest is satisfied. They keep asking the pressure is ok? Is it too hard for you? Room temperature is good? It is very nice of them. We are impress so much and we had really such a wonderful therapy session. Swimming pool and gym are both good. Pool is so big and very clean but it is indoor pool. Gym is big too, have so many work-out stations also. Breakfast is good, there are so many varieties of food. We tried out all of the restaurants in the hotel. We love the Japanese restaurant the most because of the quality, price and the service are marvelous. We almost had every lunch during our stay there. The rest of restaurants are also fine for us but they need a little bit improvement. The last restaurant that we had tried was the Kitchen table, the same place where the breakfast is. Food is okay and fast. We do not have a chance to try the buffet yet but they look nice and had so much various choices. The happy hour for the platinum member is very good, we were enjoyed it so much but during Conton fair there are so many people as well. All in all is another "WOW" from W hotel.
We had such a good time there and we will come back soon in the nearest future.
February 19, 2015
Rated 5 out of 5 by cn43 Friendy staff. Modern and chic hotel
I love this hotel. This staff are very frienfly and out-going. In particular, Juliana who I believe is one of the managers, was very helpful when I was having issues with my room key. The rooms are clean and fairly large.Th area is currently under construction but all the neccessary tourist attractions are within easy walking distance. The club there is very lively with lots of beautiful people. The gym is well equiped with free weights and machines.
December 15, 2013
Rated 1 out of 5 by vincentk Never met such a SPG hotel
Never met such a situation that hotel bar employee forced to follow me way around to the reception to ensure my deposit was enough to pay. As a loyalty SPG member I could not understand. Fully not recommends W Guangzhou.
January 29, 2015
Rated 5 out of 5 by Rich2809 Outrageously Fantastic Hotel !
I have stayed at lots of W hotels all around the world and most are OK. This one is by far my favourite. I had a marvellous suite and it really was marvellous.
In my head this is how a stay at a W should be. It's exciting, it's fun it's cool.
Stunning decor and an interesting view, Staff friendly and communication with them is easy.
Room was so clean, bathroom a delight. First tv in a bathroom that you can A. See, B. control without a remote, whilst in the bath.
I had room service for breakfast and lunch, sitting on my huge terrace and it was a fantastic experiance.
Gym was ok
I want to come back very soon.
November 20, 2013
Rated 5 out of 5 by Flyingtailor Holy WOW
This hotel will blow you away I don't know how to describe it makes all other W hotel look old. One of my favorite things is the only executive lounge for any of the W hotels.
I don't know where to start I thought the W Hong Kong was the best but no more move over this is the new King. The rooms are awesome the bathrooms and toilets what can I say the only thing the toilet does not do for you is go.
The breakfast was one of the best I have had anywhere along with the Spa a little expensive but you only get what you pay for. This hotel smells of grandeur I don't know what else to say but I think you get the idea.
If anything to complain about for me the location but not bad at all.
July 29, 2013
Rated 5 out of 5 by Mosu Overall Great Luxurious Hotel
I loved everything about this hotel and my Favorite in Guangzhou. However the service needs to be slightly quicker in all areas.
Looking forward to my next W stay.
November 28, 2013
Rated 5 out of 5 by bradly81 Sucessfully rooted in China, mainland.
I was highly pumped up for the news that another W property had opened in China and I finally got to seize the chance to experience it.
First off all, It wasn't hard to find the hotel at all.
So I would say that this hotel has a good location.
I was given an upgrade to a suite which was another delight to start off this kind of a new and hip hotel.
The room was pretty comfy and gave off calm vibes throughly with black color mainly used.
However the automatic system controlling curtains and sheers was a little dysfuntional taking sometime to make it work.
Gym and sauna were not so big as I had thought it would be but still well-equipped though.
Very first W lounge was attractive enough with gorgeous decors.
by the way, their suites don't have any large sized bath amenity unlike other W hotels which was somewhat a downer to me as much as I love bliss.
but good breakfast buffet, W lounge, friendly, caring staffs and fabulous room completely made me over the small issue.
Every staff seemed to try their best for my requests and I would really like to appericate those efforts.
Definitely will stay here again if I visit Guangzhou later.
September 22, 2013