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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.4 out of 5 by 618 reviewers.
Rated 5 out of 5 by Great comfort and staff went out of their way to make you feel welcome Recent stat at W Midtown Atlanta was over the top from the service at the bar to the comfort of the room . Staff is very friendly and attentive , couldn't ask for anymore July 23, 2016
Rated 2 out of 5 by AC Fan rattled ALL NIGHT LONG! The room was small, but comfortable for no longer than staying. The bathroom is extremely small. If you desire a view, ask for a room ending in even number, otherwise you are starring at the sides and roofs of other buildings. If you want a room with two beds, "reserve" it, don't "request" it. Big difference. We booked our room online as part of wedding party reserved rooms and then called back the next day to secure the two beds. Rather than reserving a room with two beds, they simply noted we requested two beds. Upon arrival, they weren't able to accommodate our "request"! One person had to sleep on the small couch. Also, as a result of the bed mix-up, we called about 12:35 AM to get an extra blanket for the person ont the couch. What a surprise, that NEVER came. However, the biggest problem was the AC fan rattled so loud, it kept us awake all night long. If it was running it rattle like a spoon in a tin can. The bed was VERY comfortable, too bad we couldn't get any sleep. I figured if I couldn't get a blanket delivered the chances of getting maintenance there to fix it in the wee hours of the morning was even more remote so just tried to deal with it. Besides, who wants maintenance working in the room at 1:00 AM?! The front desk personnel seemed put out when asked questions. Especially trying to get the use of the keyless SPG system. That NEVER worked and we were told that it could only be loaded on one phone because of system problems. So with all the nice hotels in ATL, find one that actually values your business. I will NOT choose The W at Colony Square ever again. July 19, 2016
Rated 2 out of 5 by Poor Staff Service I have stayed at this hotel multiple times, but each time, the service quality and the rooms seem to depreciate. This time, I came back to my room at 9:30pm, after a long business day, and noticed my room was not serviced that day. I called the front desk and they said they would send someone up to clean. No one came. I called at 10:00 and then again at 10:45 - the person at front desk kept promising someone would be there. no one showed. I finally called and just asked for clean towels, which I received. The person at front desk apologized and said she would give me a $50 credit which I could use for breakfast . She never applied the credit. So disappointing.. July 14, 2016
Rated 5 out of 5 by Great location and atmostphere W's are always a great experience. I used my suite upgrade to one of theirs suites and it is never disappointing. Great stay for a week. July 6, 2016
Rated 1 out of 5 by Horrible Visit I would stay far away from the W in midtown. Reserved 1 room 2 double beds. Got 1 room with a king. Told me they had no more rooms and could bring a roll a way bed or sleep on the couch for three people. Only 1 elevator was working and had to walk down from the 14th floor to get down from the 21st floor because the elevator stopped. Over charged on the overnight valet parking. Front desk staff was short, rude and no help at all. July 6, 2016
Rated 4 out of 5 by The hotel is a mix of classy but hip This was a great hotel. No complaints! July 6, 2016
Rated 5 out of 5 by Good place to stay Simply elegant and staff is very attentive to your needs July 1, 2016
Rated 2 out of 5 by Pro: location, staff; Con: sub facilities The entree is W. The room i had on the 10th was ok: clean enough space, etc. Staff is terrific. Best asset: location near park for your morning run. Will return and recommend. June 27, 2016
  • 2016-07-27 T10:22:30.833-05:00
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