W New York - Downtown

  • 8 Albany Street
  • New York,
  • New York
  • 10006
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4 out of 5 by 246 reviewers.
Rated 4 out of 5 by Great SPG recognition As a platinum member I was upgraded to a corner King room, which had great panoramic views of NYC, and also found a bottle of St. Michelle cabernet and a nice note from the manager waiting for me on the desk thanks to my ambassador level service. I really appreciate that extra touch, and they know cabernet is my favorite! I had dinner in the restaurant at the bottom of the hotel, which is much more "local friendly" than a lot of hotel restaurants. It had a good crowd, but not too busy. I had a fantastic salmon burger, which was also a great deal because they have drink/food specials from 5:00 to 7:00. The only hiccup was a shade that broke in my room when I tried to put it up. Things happen, but after I called to get it fixed, no one came for 2 hours. I called back (after I got back from dinner and found it still unfixed), and discovered that they had forgotten about it. Then, someone came promptly within 2 minutes and fixed it. He said he did not hear the request over his radio, which I can understand since another request was made over his radio when he was talking to me. Instaed of relying on him to hear every request, the main customer service line should keep a written tally of whose problems have been addressed, and then cross them off when finished. But overall, still a good stay and I recommend this hotel. July 10, 2015
Rated 5 out of 5 by Great Hotel Choice for Downtown Stayed here for the 4th of July weekend. I arrived early in the morning and my room was already ready for check-in. The facilities were very nice, although NYC size. All the staff were very attentive and helpful. Both Living Room and the BLT restaurant were fantastic and the fact that we could choose anything off the breakfast menu complimentary was a real treat. For the price and location (relatively close to Ellis Island Ferry, Brooklyn Bridge and TriBeCa), I couldn't be happier with the hotel. July 6, 2015
Rated 5 out of 5 by Quick one night stay The people who run the hotel were very attentive. My plane was very delayed and ended up checking in at like 2:30AM and had to leave the next afternoon. Hotel was very good about addressing some concerns I had. I think the person who helped me was Casey Craig, she went above and beyond. July 2, 2015
Rated 4 out of 5 by Great staff The room was not great and did not meet my expectations. Room was small and the bathroom had zero counter space. However, the staff was wonderful, especially Teela Brock, the Concierge. I needed to use the business center to print a few documents, but the printer was not working. Teela corrected the problem by calling tech support, and personally printed documents for me on a different printer. Thanks Teela! June 25, 2015
Rated 5 out of 5 by First experience of W Hotels Visited NY from 30/05 - 6/06 and stayed at the W downtown . This place has the WOW factor . Impressive location with a superior view of the Trade Centre . You'll need a MetroCard to visit uptown to save on the sore feet .I booked a Spectacular room which had bags of space , storage and style . The Living Room lounge is ultra-chic but seemed under used and quiet . Staff were always warm and friendly and only too happy to help at all times . Looking forward to using this Hotel again on my next visit . One point ....a shame WIFI isn't free in all rooms. June 8, 2015
Rated 5 out of 5 by Another great stay! I returned for my 5th stay at this location. Each visit exceeds my expectations. I appreciate how they acknowledge special occasions and elite status. I received a handwritten card and gift in my room the day I checked in. That level of service extends to all parts of the hotel. The bartender was sweet and courteous when I had to wait for my friend to bring my wallet for payment. Bar staff were helpful and eager to please when we wanted to turn on the heat lamp in a patio alcove. Housekeeping was quick to bring towels and toiletries when requested early in the morning. I think this is one of the best W's in New York, and I look forward to future stays. Highly recommend! May 8, 2015
Rated 5 out of 5 by Wonderful service! Requested early access to our room and understand this is not always possible. While checking in I noticed my American Express card was not in its usual place. Needless to say I became frazzled. The gentleman at the front desk (wish I wrote down his name) assured me I would find it after getting settled. So he immediately got us a room and was very gracious. (I did find my card too). April 27, 2015
Rated 1 out of 5 by Plenty of other choices, DONT STAY HERE. Front desk person was terrible at checkin, no eye contact not even a smile. Other front desk staff incredibly rude. Cannot get a taxi at the front door until you walk two blocks away and stand on the corner (very challenging when you have luggage). Room was very small, even for a Platinum member. Dry cleaners ruined my clothes. I disliked the hotel so much I went to checkout to head to another hotel, and they said I would still be charged. The only nice person was the housekeeping person I encountered. April 26, 2015
  • 2015-07-30T21:14:53.193Z
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