W New York - Downtown

  • 8 Albany Street
  • New York,
  • New York
  • 10006
  • United States
  • Map

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4 out of 5 by 252 reviewers.
Rated 1 out of 5 by Thank goodness for the view I'm not generally a complainer and don't write many reviews, but I am very driven to do this one. Third or fourth stay at this hotel. Each time we had a room overlooking the Memorial and the view is spectacular. That's the only good thing about this hotel anymore. It's DARK...the lobby where you take the elevator up is dark, the reception area is dark, the rooms are dark with poor lighting. The room décor and furnishings are very dated and worn. Mattresses are sad. Bathroom was moldy. Sheets stained yellow and black marks on a towel and the robe. No accessible outlets from the bed. I can't stay here anymore and will not recommend to anyone, especially not for the price (normal for NYC, but expensive to the average family). In the few years that have passed since we started staying here, nothing has changed. We sucked it up for the view and location, but no more. November 16, 2015
Rated 3 out of 5 by Not reccomended for families Family of 4. Even though the room was booked for 4 people (2 adult and 2 kids below 17 years old as explained in the site) it cannot fit 4 people. We were told we could only add one small extra bed in a room with a double bed so I guess 4th person has to sleep on floor. Rooms extremely small to fit , it should not be offered to families of 4 people. No upgrade available as platinum member. Walls too thick you can hear room next door. High floor so not much noise from outside at night even though during day contstructions are made and noise i a factor. Not satisfied at all, not the quality of W. It is New York city but rooms have to be bigger if they are offered as "fitting 4 people" and charged that much. October 8, 2015
Rated 5 out of 5 by Very Solid Option for Financial District Overall, it was a very pleasant stay. Great panoramic views of the WTC from the Corner Rooms. The bed and bedding was very comfortable. My only complaint is the over-night room service menu. Having just flown in on a flight from LA and being very hungry, I was disappointed to find an all-cold item menu that was all pre-made. In addition to being limited, many items were unavailable. That said, W is great choice for those staying in the financial district. September 17, 2015
Rated 4 out of 5 by Fun Hotel Nice stay. Decor was modern and fun. Rooms were clean, and the bed was comfy. Staff was courteous and helpful. Complimentary bottled water would have been nice rather than the $7. charge for an 8oz. bottle. September 13, 2015
Rated 5 out of 5 by Creative, Consistent, and Comfortable I've stayed here about ten times over the past few years, and it's definitely one of the Top W's in the country for a few nuanced reasons. First, as a newer build, it incorporates a lot of fashion-forward design elements in the lobby, lobby bar, and the guest rooms. If you want to be in a hotel that looks memorable and non-generic, this is definitely that place. Second, as a Platinum member who loves upgrades, I know that the hotel was built with very few upgradeable suites, but the upgrades I do receive (almost always) are to nice corner rooms, many with truly spectacular views of the city or the World Trade Center, and with just enough space to feel comfortable and relax. Like another review said, Ambassador-level elite recognition is consistent and thoughtful in other ways as well, which makes this property stand out in a city with many SPG choices. Third, the room design is W-hip and functional for business purposes as well, with some nice environmental touches for those who want to save energy. The only small room failing is that the blackout shades still let in just enough light at the corners and bottom to make late-risers like me a mild bit frustrated. Fourth, as for ease of access and guest-attention, the hotel is small enough to work well for midsized meetings, reunions, and other trips, while also being good for solo travelers. This W does a fair amount of nighttime programming in the lobby, so if you enjoy a locally curated music and arts program, this is one of the best I've seen at any W property. Fifth - food and drink - excellent. The on-site restaurant has a pretty vibrant bar-food scene and is part of the well-known upscale BLT chain. The hotel's lobby bar food and drink menu is innovative (a bit pricey as well), but you definitely get what you pay for. During the summer the views from the lobby and bar are top-notch, and there's *ice-skating* right outside the lobby in the winter, which is pretty darn unique. However, if you prefer a dead-silent bar/lobby environment or prefer your lobbies/bars decked out in Victorian-era couches and armchairs, this probably isn't the right place. Finally, this hotel has, by and large, a great staff - who solve problems proactively and know how to get things done with a smile. The bell/valet staff are a class-act, and also greet you as if you've been friends forever. The front-desk team, by and large, makes the experience great. One of those folks I've repeatedly met, Rafeal, can make any guest feel right at home with a professional, yet personal style. He knows everything about the hotel, solves any problems, and makes great recommendations for local shopping, dining, and nightlife. Bottom line, there's no mistaking this hotel for anything other than an eclectic and consistently well-run W - and that's a great thing! August 28, 2015
Rated 5 out of 5 by NY Finest! Great hotel, great vibe and atmosphere the views from the hotel are amazing. The customer service from MS. Tracy, was fabulous. She made the introductory so easy and check in was a breeze. Need more front desk staff like her. Overalll the hotel is great and everything you need if you are staying in N. Y. They do need to invest in microwaves for guest to use and coffee in rooms. They did have free coffee avail in lobby, but for a certain period of time. Like many I need coffee later on the day. Other than that, loved my stay and I will be back again. Thanks! August 4, 2015
Rated 4 out of 5 by Great SPG recognition As a platinum member I was upgraded to a corner King room, which had great panoramic views of NYC, and also found a bottle of St. Michelle cabernet and a nice note from the manager waiting for me on the desk thanks to my ambassador level service. I really appreciate that extra touch, and they know cabernet is my favorite! I had dinner in the restaurant at the bottom of the hotel, which is much more "local friendly" than a lot of hotel restaurants. It had a good crowd, but not too busy. I had a fantastic salmon burger, which was also a great deal because they have drink/food specials from 5:00 to 7:00. The only hiccup was a shade that broke in my room when I tried to put it up. Things happen, but after I called to get it fixed, no one came for 2 hours. I called back (after I got back from dinner and found it still unfixed), and discovered that they had forgotten about it. Then, someone came promptly within 2 minutes and fixed it. He said he did not hear the request over his radio, which I can understand since another request was made over his radio when he was talking to me. Instaed of relying on him to hear every request, the main customer service line should keep a written tally of whose problems have been addressed, and then cross them off when finished. But overall, still a good stay and I recommend this hotel. July 10, 2015
Rated 5 out of 5 by Great Hotel Choice for Downtown Stayed here for the 4th of July weekend. I arrived early in the morning and my room was already ready for check-in. The facilities were very nice, although NYC size. All the staff were very attentive and helpful. Both Living Room and the BLT restaurant were fantastic and the fact that we could choose anything off the breakfast menu complimentary was a real treat. For the price and location (relatively close to Ellis Island Ferry, Brooklyn Bridge and TriBeCa), I couldn't be happier with the hotel. July 6, 2015
  • 2015-11-25 T07:01:19.734-06:00
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