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  • Para hospedajes de más de 90 días, llame al 866-539-3446.
  • Solamente puede reservar con 550 días de anticipación.
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1 habitación 1 habitaciones , 1 adulto 1 adultos , 1 niño 0 niños
Rated 4 out of 5 by 273 reviewers.
Rated 2 out of 5 by Worst SPG experience to date I've stayed close to 100 SPG nights this year across more than 10 hotels, and both of my stays at the W downtown had been unsatisfactory. Generally, the rooms are tiny and there is a large construction site next to the hotel, so depending on where you face, it can get quite noisy in the morning. My first stay here, for some reason my shower head in my room would leak every morning, possibly when the room above is using the shower. The downpour of water is strong and loud enough that it would wake me up and there's nothing I could do to turn it off. I booked the hotel because it's close to my office and I can get some extra sleep, but that didn't quite happen. Thought I'd give it another try and stay here a second time. On my second night, the radio in the room would give off a very loud static sound randomly in the night every 20-30 min between 2:30AM - 5:00AM, even though I turned the voume down to 0. Wasn't able to unplug it since the wires were buried. So again, had terrible sleep. Also, the check in experience was terrible. I arrived in the morning hoping for an early check in. The staff very rudely told me that there were no rooms available and that the standard check in time is 3PM. I asked if that's true even for a standard room, and again, he rudely replied "That's what you booked so that's what you will be getting. There are no upgrades available". Most guests at this hotel are business travelers so I understand if there are a lot of platinum guests/few upgraded rooms available and that I'm not special, but would've appreciated less condescending reply. In any case, I went to the lobby bathroom to change for work, and was disappointed with the wet counters and slightly odorous stalls. Not the worst things in the world, but expected more from a SPG Category 6 hotel. Overall, don't think I'd come back again unless left with no other choice. May 18, 2016
Rated 5 out of 5 by W Downtown Lives Up "From booking to checking in to our stay, this experience was fantastic! Arrived at the hotel, and our room that we booked was not ready, the staff politely explained the situation and went above and beyond to accommodate us. They upgraded us to the corner suite, which upon walking into the room I was speechless. The suite was incredible with views of World Trade Center and ground zero. It was breathtaking! Went out for the day, and upon arrival the staff had sent up a bottle of wine complimentary! By far, the best experience staying in a NYC hotel with impeccable service and attention to detail! Will def continue to stay at this hotel! May 11, 2016
Rated 4 out of 5 by Not too bad This hotel is new and modern. Lobby Has a nice dark and sleek style. There is also a bar in the lobby. The smell of alcohol is in the air and very recognizable. Only complaint however is that the room was TINY! The size of the room reminded me of my college dorm. I also like how all floors are controlled access, only those with an active hotel keycard can go beyond the lobby level. The iPhone/iPod dock (iPhone 6 compatible!) was a nice surprise. Albeit, it was a comfy stay. April 16, 2016
Rated 5 out of 5 by Staff was very responsive Overall everything was great. The lady who cleaned our room each day did a beautiful job and William who fixed our AC the night we arrived. March 15, 2016
Rated 5 out of 5 by Great Location! Wonderful hotel and friendly staff! Looking forward to returning again! March 14, 2016
Rated 1 out of 5 by Huge disappointment I had my trip to New York this past weekend and decided to try W New York Downtown as it looks like a relatively new hotel and the location seems to be close to several subway stops. I arrived on late Sunday night and was trying to access the room using the SPG Keyless feature. It did not work. I went to the front desk, where the "concierge" was indifferent when I described my situation. The situation was finally resolved by me getting a traditional room key. Like many other reviews said, the hotel is quite loud during weekends because the "dance floor" is basically the lobby and I was expecting that before arrival. But it was still quite annoying when drunk people get in your way when you tried getting into the elevator for a good night of sleep after hours of travel. The room was another huge disappointment. It was not sound proof or wind proof. You can hear a lot of noises. The worse part is not being wind proof. When I was in bed, the cold air was flowing through from the outdoor even if I made several attempts to shut it off tightly. I ended up using some magazines to hold against the curtains. Amenity and facility wise, the rooms are quite new and relatively ok maintained. Interestingly, for the breakfast menu, the hotel did not even offer a proper printed version - rather, the menu just felt like something printed from a Xerox, which was stapled into a flyer book-like booklet. In general, this is a very disappointing stay to me. I probably wouldn't want to stay at any W hotels going forward and will have a second thought about SPG properties for future bookings in general March 13, 2016
Rated 4 out of 5 by Awesome view Best part of this hotel is the location with an excellent view of the World Trade Center. Bed, comforter, etc. were very comfortable. Staff was friendly enough, but I've been treated more warmly at other hotels. March 3, 2016
Rated 5 out of 5 by A Hidden Hip Oasis It's great to find a Hotel so hip and comfortable with rooms that have awesome views. Beds that are hard to get out of and a awesome staff... Thanks Christopher in the Living Room Bar the cocktails were among the best we had in N.Y, also to Tracy at the front desk for an effortless check in and Anique in the Washington Bar and Grill for being a most attentive server. This was our second stay here and again this staff blew us away. Can't forget the guys in valet AWSOME. March 1, 2016
  • 2016-05-23 T10:21:50.272-05:00
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