W New York - Downtown

  • 123 Washington Street,
  • (Entrada pela Albany Street)
  • Nova York,
  • Nova York
  • 10006
  • Estados Unidos
  • Mapa

Quartos e tarifas

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Crianças por quarto

Esta informação nos permite identificar os quartos que acomodarão melhor o seu grupo e nos preparar para sua chegada.

Consulte os termos e detalhes do quarto para obter informações sobre encargos por cama dobrável e/ou pessoa extra.

Política de idade mínima

Os hóspedes devem ter 18 anos de idade ou mais para reservar um quarto.

Rated 4.1 out of 5 by 193 reviewers.
Rated 5 out of 5 by W Downtown experience Staff always friendly and professional August 18, 2014
Rated 5 out of 5 by First Time Here This is my first stay at the W. Everyone was very nice and I love the Hotel, I travel a lot and try to stay in the SPG family. I had a great view of the 9/11 memorial center from my room. The only thing I could say bad is you are in New York so plan on hearing traffic as early as 7 a.m. August 14, 2014
Rated 5 out of 5 by EXCELLENT HOTEL & STAFF! We stayed her this past weekend with our 2 children and had a wonderful time. Melanie L booked our room and she was wonderful, professional and friendly. Great customer service! Michelle & Javonne W. were fantastic also. A+ in customer service too! Our room had two double bed room which had a good view of the reflection pools of the 9-11 memorial. The room was super clean and modern. I was initially concerned about being too across from the elevator, as our room actually faced the elevator. We did NOT hear a sound. This was a nice surprise. The W had complimentary coffee in the lobby in the morning and a delicious fruit infused water in the afternoon. It was a nice touch, especially after being in NYC on a hot day. Bliss products in the shower were a nice upscale touch. A+ for the W Downtown -The location was great & service was wonderful! July 29, 2014
Rated 4 out of 5 by Corner room Great views, very comfortable. Loved the window seat. August 12, 2014
Rated 2 out of 5 by December Stay No recognition of SPG or previous stays (2 previously this year last one in September!). When I asked to segment the bill for some reason it seemed a very complex process that required managers sign off? When checking out on a bill that was sizeable following a 5 night stay I was not asked how my stay was, did I need any help with luggage, not even a have a good day! Actually the person at reception didn't even look up rather just put a print of the bill on the counter, and seemed too busy to get back on the computer to check something. I or my colleagues will not be returning. December 13, 2011
Rated 5 out of 5 by The best staff around! I've stayed at the W Downtown NYC almost every week since January of this year. It is literally my home away from home. The staff are the reason why I keep coming back and remain loyal to SPG. Specifically, Javon and Andrew who work the front desk have been incredible. They are great to chat with and have gone above and beyond to make me feel welcome. I'm forever grateful for their hospitality and will continue to choose the W Downtown! August 7, 2014
Rated 3 out of 5 by Great Room - Trouble with the Bill This W hotel is very convenient for me to get to my office in the financial district, which is why I request it every time I travel to NYC. But, twice now they've had erroneous charges on my bill, and its frustrating and time consuming to resolve. For that reason, I may not stay here again. Duplicated internet charges, three nights of 'wheels' charges when I only had the car one night, and now a room service charge which doesn't belong to me. I expect better from W Hotels, and from Starwood. Not only is it inconvenient to have to correct my bill, but it makes me less trusting of their service overall. March 12, 2012
Rated 4 out of 5 by Nice view, should have been better The view was nice, the lack of ubs plug was not, the less than full length closet neither held my wife's gown or my tuxedo due to the safe being jammed int the base of the closet. The office space on the 4th floor had a terminal that did not work and the blasting loud dance music seemed inappropriate for a work space. Friendly staff. August 4, 2014
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