W Atlanta - Buckhead

  • 3377 Peachtree Road NE
  • Atlanta,
  • Georgia
  • 30326
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 283 reviewers.
Rated 5 out of 5 by FABULOUS STAFF The best stay I have ever had in my life. The staff was awesome, helpful and amazing. The rooms were cute and fun. Everyone was great from valet, housekeeping, front desk even the waitress at Whiskey Blue. All the staff at check in was so nice and helpful. I will not stay any where else in Atlanta after staying at the W Buckhead. Special thanks to David-Michael for excellent service as well. July 28, 2014
Rated 5 out of 5 by Wonderful service Always enjoy staying at the W. Staff is always so friendly and helpful. I wanted to give a big shout out to Rob. He delivered my room service and was great. Food also delicious. Look forward to my stay this fall! July 24, 2014
Rated 5 out of 5 by Trendy great stay I experienced first class treatment from the time I checked in. I loved how i was asked if I would need late check out, it's just nicer when you do not have to ask for things. My room was fantastic, clean and every staff member I ran into was friendly and courteous always asking how everything was. The doors were always opened for me and I was always greeted and given advice about what was great around the area. My stay here was pleasant, safe, and memorable! July 22, 2014
Rated 5 out of 5 by Nice Hotel We enjoyed our weekend stay at the W in Buckhead. Friendly staff, great service, a very clean hotel and big rooms. Nice location, free coffee in the morning and cookies at night. Would recommend this hotel if you are looking for an upscale hotel in the heart of Buckhead. July 21, 2014
Rated 5 out of 5 by nice hotel super comfortable bed. rooftop bar was a bit younger and hipper than I was expecting July 21, 2014
Rated 5 out of 5 by Beautiful & Cushy What a nice hotel. It's extremely beautiful and modern, but cushy and cozy. Really nice rooms with a cute eating area, tiny kitchen counter and of course, divinely comfortable Heavenly bed. Only downside is the bathroom is extremely small. Barely any counter space and you have to get in the shower to turn it on (brrr!). Other than that, can't complain. Always love the complimentary coffee in the lobby, but would be nice if they had mini coffee machines in the rooms. July 21, 2014
Rated 3 out of 5 by Hotel has bedding far below W standards Michael is a nice man and manager. Not feeling well, he personally arranged for some herbal tea and I very much appreciated that gesture. The bedding in room 201 is well below W standards and I did state this to the manager prior to my departure. The room temperature was also not cool in the month of July. The locatioin is desirable. July 19, 2014
Rated 4 out of 5 by Great Loved the hotel and staff. Like usual w lives up to nam e. Great place to stay. The only down fall was the lack of actual bathroom space. The bathroom layout in the room was weird and uncomfortable. Otherwise great stay. July 19, 2014
Rated 5 out of 5 by Short and pleasant stay Two nights stay for business, and from the onset, the staff was friendly, energetic, and engaged. Arrived after 10pm from the west coast, and their recommendation for late night food was perfect. Settled into a good night's rest in a very clean and efficient room. July 18, 2014
Rated 3 out of 5 by Too noisy Air conditioning unit was very noisy in the room. It woke it me up when it turned on. Overall my floor and room were noisy. People yelling the hallways through the night, loud TVs, phones ringing constantly, poor insulation between rooms, between rooms and hallways. Not restful. July 17, 2014
Rated 1 out of 5 by Horrible experience! Should've known the experience wasn't going to be good when I first walked in to register! It took forever to check in, as there were 3 people to check in, but only 1 wanted to work I guess! Hotel is old & bath is outdated! No shower stall, but has shower in bathtub (which is old & small & has chips on it). Shower head can't be adjusted & pointed way over my head!!! Shower curtain blew in on you continuously! Then, there's the beds... While comfortable, it was 2 nights before I realized the reason I was having trouble breathing - feather bed top & down pillows! Who has those these days with all the people that have allergies!!! Never will EVER stay there again!!! July 16, 2014
Rated 3 out of 5 by bar service A group of us were the only ones in the lobby bar at about 9:30/ I placed a single drink order, for multiple drinks by walking up to the bar myself. Bartender was doing nothing. After ordering drinks, I asked if he could deliver them to our table (the one nearest the bar on the back wall) and hi response was "No, I generally don't". And he didn't. Left me with a bad taste for the prices charged. July 16, 2014
Rated 4 out of 5 by Hotel has great staff, rooms and location The hotel is within walking distance of the Lenox Mall Staff was very accommodating from the second we pulled up to valet Front desk upgraded us to a suite as SPG member. Suite was large and decorated very cool My family and I truly enjoyed our brief stay here July 15, 2014
Rated 5 out of 5 by An original W experience Absolutely loved the public space - the lobby, the roof bar, the decor, the music. Really is what a W should be (whereas some W's lack this social inclusion outside of a standard 'living room'). The food was excellent- Cook Hall should not be missed. Only downside are the rooms are slightly dated with small bathrooms (think New York size). Staff is very accommodating July 15, 2014
Rated 4 out of 5 by wedding music in Whiskey bar was not diverse. waitress in Whiskey bar was ignorant to the fact I could order room service and eat in the bar. didn't try to make any accomodations for food for the party food in cook hall was good shower and bathroom are "cool" July 15, 2014
Rated 5 out of 5 by Exceptional and Chic! The W-Atlanta Buckhead never disappoints, but this time the customer service and accommodations were way more than we expected. Upon arriving we were greeted by a DJ in the upscale lobby and upgraded to the fabulous King room. Michael at the concierge desk made sure we had VIP passes for the evening and even followed up with us the next day to see if we had fun. The Valet guys were the best! always so friendly, offering dinner suggestions and quickly retrieving our car each time. The rooftop pool was a great way to spend Saturday, The staff was attentive and friendly. The room is so sexy and chic! the bed, pillows and linens were superb!! We usually alternate our stays with a 5 star down the road, but W-Buckhead won us over this time. Can't wait to go back for our next weekend vaca!! July 14, 2014
Rated 1 out of 5 by Terrible Customer Service I am a Delta Diamond FF and signed up for crossover rewards. On the Delta website is says that I get free internet, room enhancements, and 4PM checkout. The person at the front desk Kyanna R. said that she did not know anything about those rewards for Delta Diamond Elite members. So I called Delta and they confirmed that I do get those benefits and just to be safe the connected me to a Starwood representative. The SPG representative also confirmed that I am supposed to get those benefits and asked to speak to the front desk. The front desk even after speaking to their own customer service rep refused to acknowledge that I am supposed to get the benefits and said that they do not extend crossover rewards at their property. So this property does not extend benefits granted by their parent company and advertised on their website. This is false advertising and horrible customer service. So if you are a Delta Platinum or Diamond Elite member don't stay here. The next letter I write will be to the corporate headquarters to ask why their Atlanta Buckhead property is different than all the rest. July 14, 2014
Rated 5 out of 5 by Fantastic Stay was an excellent experience July 14, 2014
Rated 5 out of 5 by Wheelchair Friendly Room and hotel were wheelchai friendly. Height of bed was appropiate (and comfortable!) and roll-in shower was easy to use. However, Space for maneuvering in the room was a bit tight and the sink difficult to use because it was not possible to roll under it. The design of the glass bathroom door was attractive but not practical because, though "smoked" for privacy, it provided little sound-proofing. Entire staff were friendly, efficient, helpful, cheerful, and anxious to please. The deep bass reverberations from the club carried on until 2a.m. and could be heard on several floors of the hotel. Valet parking is pricey and got backed up on Sunday morning so allow plenty of time when you are ready to load your car and leave. Overall, though, a really good experience. I believe the staff are a great asset for this hotel. July 14, 2014
Rated 5 out of 5 by Location superb Great attention to detail in all aspects of the stay. Concierge parking takes a little effort but not an issue If you plan for delay. July 14, 2014
Rated 5 out of 5 by The W is the lateset in today's hotels. I have stayed at many hotels and my W experience is my new standard. Anything less is just not acceptable. Thank you W for setting the standard in lodging comfort. July 13, 2014
Rated 5 out of 5 by Another great stay. Comfortable. Chic environment. Clean. Love the bathroom products. They were kind to offer me comped drinks during happy hour. July 13, 2014
Rated 5 out of 5 by The overall ambiance of the hotel This was my first stay at The W. From the moment we walked in I knew I had chosen a winner. The lounge was beautiful and lively with nice music by the DJ. The staff was very friendly. I was very impressed by the decor of the room as well. July 13, 2014
Rated 2 out of 5 by Very disappointing Room and bath very small. Air conditioning unit came on every 15 or so minutes and sounded like a race car revving its engine. Very hard to sleep. July 13, 2014
Rated 5 out of 5 by A hotel you would want to return to I had an excellent experience at this W hotel. From entering into the lovely smelling lobby, to the roof top bar, the fitness center, all very clean and accomodating. I was surprised that I had to request a coffee machine for my room, not a problem was just surprised and was most likely due to the fact that coffee was complementary but in the lobby - can't go down there in my PJ's! :) and when my room was serviced they did not replenish the coffee, had to call again, July 13, 2014
Rated 5 out of 5 by Great Meeting Venue I stayed here on business and found it a great place stay with fabulous meeting rooms and service. Highly recommended place for business! July 9, 2014
Rated 3 out of 5 by A little disappointed Upon arrival, the valet staff was warm and responsive. The gentleman who checked us in was welcoming and nice but did not mention any of the SPG Platinum benefits that come with a typical stay; he didn't offer breakfast coupons, late check out, or a room upgrade. Not a big deal. He told me there were no room upgrades available except for possibly putting us on a higher floor. The other Welcome Agent told the guests checking in next to us that the hotel was not near capacity. I don't really like to ask for an upgrade, but I will if nothing is mentioned of it at check in. The room was nice enough. Carpets dirty in the hallway and pool closes very early. Whiskey Blue staff was great and a very fun atmosphere there. The house shuttle to the mall was very nice with a very hospitable driver. The beds are quite comfortable and shower nice. Only 1 complimentary bottle of water in the room. Overall a nice place. The lady at check out was very kind. July 7, 2014
Rated 3 out of 5 by Ok hotel This was my first experience with W. Overall the hotel is nice. The good first: 1. Centrally located. 2. clean The not so good: 1. no recognition for being a platinum member. 2. no coffee in the room ( which I thought was a bit estrange). 3. Parking fee was rather high as compare to other hotels in the area. 4. no club level. 5. rather noisy hotel, meaning it seemed the hotel caters to a party crowd rather then their guests. 6. The pool is really small for the size of the hotel. July 7, 2014
Rated 4 out of 5 by Customer Service Great location and Derick in maintenance and Cameron went way out of their way to give assistance. All staff were friendly and courteous. Great roof top for fireworks. July 7, 2014
Rated 5 out of 5 by Wonderful and classy experience! The hotel has a very funky and chic theme which made the experience so much better than a normal hotel. The staff was very attentive and did everything they could to keep their guests happy. The valet guys were professional and quick and I even got picked-up by the complimentary shuttle after the Peachtree Road Race! It was just a fabulous time. July 7, 2014
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