Rated 1 out of 5 by Sad345 Horrible experience!
Should've known the experience wasn't going to be good when I first walked in to register! It took forever to check in, as there were 3 people to check in, but only 1 wanted to work I guess! Hotel is old & bath is outdated! No shower stall, but has shower in bathtub (which is old & small & has chips on it). Shower head can't be adjusted & pointed way over my head!!! Shower curtain blew in on you continuously!
Then, there's the beds... While comfortable, it was 2 nights before I realized the reason I was having trouble breathing - feather bed top & down pillows! Who has those these days with all the people that have allergies!!! Never will EVER stay there again!!!
July 16, 2014
Rated 5 out of 5 nice hotel
super comfortable bed.
rooftop bar was a bit younger and hipper than I was expecting
July 21, 2014
Rated 3 out of 5 by noname14 Hotel has bedding far below W standards
Michael is a nice man and manager. Not feeling well, he personally arranged for some herbal tea and I very much appreciated that gesture.
The bedding in room 201 is well below W standards and I did state this to the manager prior to my departure. The room temperature was also not cool in the month of July.
The locatioin is desirable.
July 19, 2014
Rated 4 out of 5 by Fdny Great
Loved the hotel and staff. Like usual w lives up to nam e. Great place to stay. The only down fall was the lack of actual bathroom space. The bathroom layout in the room was weird and uncomfortable. Otherwise great stay.
July 19, 2014
Rated 5 out of 5 by TH52Minneapple Short and pleasant stay
Two nights stay for business, and from the onset, the staff was friendly, energetic, and engaged. Arrived after 10pm from the west coast, and their recommendation for late night food was perfect. Settled into a good night's rest in a very clean and efficient room.
July 18, 2014
Rated 3 out of 5 by BG23 Too noisy
Air conditioning unit was very noisy in the room. It woke it me up when it turned on.
Overall my floor and room were noisy. People yelling the hallways through the night, loud TVs, phones ringing constantly, poor insulation between rooms, between rooms and hallways. Not restful.
July 17, 2014
Rated 5 out of 5 by mzcind Exceptional and Chic!
The W-Atlanta Buckhead never disappoints, but this time the customer service and accommodations were way more than we expected.
Upon arriving we were greeted by a DJ in the upscale lobby and upgraded to the fabulous King room.
Michael at the concierge desk made sure we had VIP passes for the evening and even followed up with us the next day to see if we had fun.
The Valet guys were the best! always so friendly, offering dinner suggestions and quickly retrieving our car each time.
The rooftop pool was a great way to spend Saturday, The staff was attentive and friendly.
The room is so sexy and chic! the bed, pillows and linens were superb!!
We usually alternate our stays with a 5 star down the road, but W-Buckhead won us over this time. Can't wait to go back for our next weekend vaca!!
July 14, 2014
Rated 3 out of 5 by glinda1815 bar service
A group of us were the only ones in the lobby bar at about 9:30/ I placed a single drink order, for multiple drinks by walking up to the bar myself. Bartender was doing nothing. After ordering drinks, I asked if he could deliver them to our table (the one nearest the bar on the back wall) and hi response was "No, I generally don't". And he didn't. Left me with a bad taste for the prices charged.
July 16, 2014