Rated 5 out of 5 by Crh123 Enjoyed overnight stay
My friends and I enjoyed our experience at the W Hotel Buckhead. The hotel is beautiful, our rooms were top of the line, the decor was GORGEOUS. Our rooms were on the sixth floor so we weren't disturbed by the music in "The Living Room" bar in the lobby or in the rooftop club, Whiskey Blue. We did visit the bar at both.
October 17, 2016
Rated 5 out of 5 by newnew12 Great Place to Stay
My husband and I stayed here for our 4year anniversary. It was an AWESOME place to stay. The atmosphere was Great!
October 4, 2016
Rated 5 out of 5 by Deloris Manager Admin & Personnel Services
I was very impressed with the W Atlanta over experience. The staff was kind and welcoming. It was clean. My room was so well put together with decor, layout and comfortable. Love it!
September 16, 2016
Rated 5 out of 5 by Physecon Bruno - Concierge
I wanted to send a shout out to Bruno, the concierge who went above and beyond to facilitate a surprise token arranged by my girlfriend.
Bruno was wrapping up his work day, and nevertheless he helped my girlfriend pick a local drink (went to go purchase it) and was set in the table with a personal note (written on her behalf) when I checked into the room!
Thank you for having made the stay so special and thank you for having gone above and beyond the line of service to make me feel this welcome! This is truly above any other stay I have had before.
I would definitely stay here again and recommend the W in Buckhead to anyone else as well!
September 7, 2016
Rated 5 out of 5 by Yasury Welcoming stay
I really enjoyed my stay been my first time in Atlanta everything was perfect. ..the shower was really wonderful after that long hike up stone Mountain and the bed was great when it came time to sleeping but in overall great staff and great customer service I definitely will come back and stay again
August 23, 2016
Rated 3 out of 5 by Banyantree I'm done staying here.
I've stayed here several times and I'm officially done. This W is just so-so. There is too much partying done here on the weekend due to the rooftop bar, and between the loudness going on in all the public areas, and the party brought back to the rooms, and then just general street noise, I can't get a good nights sleep here. In addition to this, too many mistakes made in my room reservation and then lack of care in fixing it despite being a platinum Starwood member. Really think there is a lack of urgency in helpfulness in the staff that you usually don't see at other Starwood properties. Never again.
August 22, 2016
Rated 3 out of 5 by PapaSmurf1914 Great Staff / Poor Room
Starwood member. Chose W Hotel Atlanta to celebrate spouses birthday. Purchased the Extreme Wow Room. Staff was great with placing balloons and wine in room; however, room itself was not up to par for the money paid. "Blackout blinds" were not operational. When tech came to repair it was obvious he wasn't sure how to operate or repair. Bose stereo system was inop. When brought to attention of front desk they informed me they were aware of the problem and "...it was like that in quite a few rooms they just hadn't removed them". This obvious error should have been brought to my attention prior to purchasing the room and would have given me the option of choosing another. False advertising. Cleaning attendant did not clean room during the time we were there. Left used glasses in room and did not replace with new ones. Did not sweep floor...only "remade" beds. Bathroom shower remote control was inop...no batteries. Should have been checked prior to my check-in. Overall these below standard items (again, this is based upon purchasing one of their elite rooms - the Extreme Wow Room - which by its type should have warranted more attention) put a dark cloud on the celebration. In the front desk's defense, after I brought the initial concern, the Bose speakers not working, they did credit me with 1,000 Starwood points; HOWEVER, all of the other items were noticed after that and nothing was doing to accomodate me. I felt at least a night should have been comp'd or etc. Maybe I'm asking too much; however, again, I didn't get the standard room, I purchased one of their elite rooms...that alone warrants more consideration. Would not recommend this "W" location to anyone. If you do decide to stay there, ask to check out room thoroughly before checking in.
August 9, 2016
Rated 4 out of 5 by cj3k Reggie is the MAN!
Great hotel but just wanted to give props to Reggie the insider who has been killing it for the hotel! Stay at the hotel frequently for business but since moving to Atlanta been back to participate in the extracurricilars that Reggie has setup. 4th of July pool party was great. Great DJ and music, great drinks, and classy. Took care of the whole thing and made sure it went off without any problems. Also running some fitness class stuff from the pool deck. Definitely worth checking out to see whats going on when staying at the hotel.
Keep up the good work and heres to a great Summer 16!
July 17, 2016