Rated 5 out of 5 by m97424 One of the most amazing hotel experiences of my life
The W Barcelona is one of my favorite hotels I have ever stayed in. The property itself, the location, the staff, the city, the food, the culture -- everything about this hotel is just amazing. I especially loved how connected I still felt to the outdoors and the ocean when I was in my room -- I was there for work, but I truly felt like I was on vacation in Barcelona, even when I was working in my room.
April 8, 2014
Rated 5 out of 5 by jegolfe this hotel is wonderful !!!
services of top quality, worthy 5 stars; sight on the sea of the room (14th stage) stunning, staff attentive, obliging and speaking French! the fabulous and exceptional breakfast on the 1st floor, nothing to repeat except that the swimming pool was closed and opens in April only, within the framework as of stays suggested by private travel, it would be well; to include in the service an entry with the spa by anybody by stay… we will return in this hotel!!!
March 19, 2014
Rated 5 out of 5 by ALAN67 Attention to personal needs of guests
My wife has arthritis and requires a bed of raised height. When we informed the hotel reception of this the staff very quickly resolved the problem by adding an additional mattress underneath the existing one.
We were very impressed by how friendly and helpful the staff were in all areas of the hotel and by the relaxing but efficient atmosphere and we would not hesitate in visiting one of your Wonderful Hotels again and will thoroughly recommend W Hotels to all our friends and family.
February 24, 2014
Rated 4 out of 5 by cbe28 Weird and wonderful
The hotel is in a great location for the beach area of Barcelona. The bed is one of the most comfortable hotel beds and the restaurant is very good for breakfast and dinner.
Strangely the approach to reception is non descript and we could have been arriving at an office block. There were many things in the room that needed fixing (TV, remote, light and bath room door) so we left a list at check out after having the TV fixed.The bathroom is a strange glass design that feels dated and clumsy.
The W is showing its age and there was a renovation commenced in the lobby. There were stains on our carpet and wall. A needle was in the carpet.
Make your decision on location. Overall the good outweighs things that could be fixed with a bit more TLC and maintenance at the Hotel.
October 1, 2013
Rated 2 out of 5 by Cathy Needs improvement -
We stayed for 2 nights (25/5/13-27/5/13) in a fabulous room.
Problems we experienced:
We had to wait over 30 min in a queue to check in and again to check out.
On the Sunday night, there was a party on the wet deck which kept us awake most of the night.
On the Sunday morning we had breakfast delivered to our room, it arrived ice cold.
On the Monday morning we were rushed through breakfast and couldn't have a hot breakfast because the kitchen was closed for a private function (Bravo restaurant)
Positives about the hotel:
The room was clean and the view was beautiful.
My overall impression is that external visitors to the hotel are more important that than the hotel guests comfort.
This hotel charges 5 star prices and does not deliver 5 star service.
Would not stay again
May 28, 2013
Rated 3 out of 5 by Huntermathena Beautiful property, disappointing staff
I visited this property and while it was one of the most beautiful locations I've ever been to as a platinum member, The overall experience was less than desirable. There were constantly kids jumping in the pool (it was more of a play area and not an adult orientated area, the restaurants didn't have enough menus and we were turned away because of that which was bizarre. I said something to the staff and later management who just shrugged it off. It seems to be a culture thing there where this is acceptable.
October 9, 2013
Rated 5 out of 5 by NatyAbu AMAZING !
Everything at W Barcelona is WOW, from the amazing staff, Claudia Acosta was extremely helpful and kind, she helped us have the honeymoon of our dreams.
From the warm welcome, to the chocolates and champagne upon arrival to the amazing room view, we had the best honeymoon ever. The room was so cozy, the breakfast was to die for (so much to choose from), our dinner at Bravo was delicious! I would definitely come back to W Barcelona, for the best times ever.
Thanks to all the amazing staff at W Barcelona!
October 28, 2013
Rated 5 out of 5 by Pomello Stayed in an appropriately named "fabulous room"
what a beautiful hotel in a great location. Staff are always friendly and willing to assist. I struggle to find anything negative about this hotel ... the only small niggle was that there were areas that could do with dusting ... eg some areas in the room & a small table with telephone outside the lift floor 15, couldn't understand how a hotel with otherwise impeccable standards could overlook this. wouldn't hesitate to go back though. Stunning views!
March 12, 2014
Rated 5 out of 5 by Willyfog "W"onderful weekend
I have been a few times at W Barcelona and each time it gets better! It's certainly one of the nicest and most exciting destinations from Starwood so I greatly recommend it. We got invited to the WET Deck Summer opening party and it was amazing! Great music and atmosphere, lots of friendly and cool people, certainly a fun way to kick off the summer.
The staff was exceptional. Great Platinum recognition. Even though the hotel was quite full this weekend, they managed to upgrade me to a fantastic cool corner suite. Also enjoyed the usual Platinum perks with complimentary breakfast, internet and access to the fantastic spa and gym. In particular, Borja Cuevas from the Welcome Office and Claudia from W Insider made sure we had a great stay.
Look forward to my next visit this August!
May 28, 2013
Rated 3 out of 5 by SPG1402 Only for the young and wealthy
First no one can deny how fabulous this hotel looks. It is very modern and hip. With that being said the staff seemed to be very pretentious. They are selective on who gets mediocre service and treatment. The restaurants were good but the service was extremely slow with no apologies or reason. It was definitely not 5 star standard of service. The beach in front of the hotel was decent to swim and enough lounge chairs. Hotel guest should be informed to reserve chairs by the pool a day in advanced. I went around 10am and was told everything had been taken. The hotel was 100% occupancy so this was understandable. The gym was great and never crowded. I would recommend this hotel for young people with money. If you don’t fit the “look” then you might get looked over like many that I witnessed.
July 8, 2013
Rated 5 out of 5 by Rich19 Unforgettable experience
Our stay at the W in Barcelona was unforgettable. We were looking forward to the visit for several months and upon check-in were asked about our stay. As this was our first time in Europe together, and I also had business travel plans, we were given a fantastic suite. It made our stay in Barcelona not only enjoyable but unforgettable. By asking and going the extra amount, the staff greatly eased my burden of additional business travel during a vacation. Not to mention that the suite was great!
June 26, 2013
Rated 3 out of 5 by ashtongi check your bill carefully
The hotel is a giant nightclub so it has a different ambience. Big problem...when I went to check out there was a $500 nighclub bill from another guest on my bill. The hotel did not even check that the name on the bill was completely different than mine. I had to remind them to refund both the false bill and the tax...they forgot about refunding the tax and it took them 15 minutes to get it almost correct. They seem to be both computer and math challenged. For a 5 star hotel, they are also understaffed. Most afternoons, there is a big wait at the front and consierge desks and frequently there is no one to get a guest a taxi. There is no separation between the toilet and the room which could be uncomfortable for some couples. On the plus side the views, the gym, and the consierges are excellent.
January 1, 2013
Rated 5 out of 5 by hectorp Best SPG hotel in Barcelona
W Barcelona has almost everything for a nice stay. Just come for example and have a breakfast in a Michelin-star restaurant Bravo24, great stuff will recomend you the best meal and will offer you a table with a view. Go tonight to Eclipse where you can meet beautiful people and drink some great cocktails. Stay in a beautiful modern room listenin to your favotite tracks via iPod docking system and enjoy the unforgetable view. I'm already waiting for my next trip to Barcelona to return to W.
August 15, 2013
Rated 1 out of 5 by Kenkat Nightmare of a Hotel
After watching a travel program my partner had decided to book 5 nights in the new W hotel Barcelona. While we appreciate things can go wrong from time to time, our stay was a complete waste of money and the hotel should be down graded to 2* and not 5*.
We contacted the online chat while in our room with regards to all the issues, to be told that they can only discuss the matter with guests staying in the hotel, then the assistant in the USA disconnected the chat! I then went back on to the chat a demanded they call our room immediately! The next morning we were checking out and nothing was said. We left our luggage and on our return to collect it, we was greeted by the hotels guest manager who could understand why our stay was a disaster. After showing all the photos of our suite and all the different things broken in the hotel, our morning coffee cups with pieces missing, our food been served in dishes with pieces missing. On our return home I yet again contact the customer service department and forwarded them the photos who in return offered us 15,000 starwood points. While the gesture was appreciated it showed little appreciation for our trip and the cost of our stay in W hotel Barcelona, our flights and most important our holiday!
After another 4 online chats and several emails and several months later...... We still do not have any points awarded and nobody in the USA seem to know anything about this matter. If you could actually rate the Hotel on here with a minus, I sure would!
I have learnt that if you really want a 5* Hotel then you must remain in the UK, unfortunately I wonder how the W Hotel Barcelona actually obtained their star rating?????
May 8, 2014
Rated 5 out of 5 by Ferdinan Happy Happy Happy
Not the first time, not the last time - We love thuis place !
April 28, 2014
Rated 5 out of 5 by S1234 Sara
I like the hotel . i enjoyed the view :) i like ghe concergie service they were excellenr staff.
however the cleanses of the room was not as required.
The hotel team has to make sure that the bed sheets and pillows are clean before any guests come to the room.
also the Internet service in room was quite expensive.
I also expect more Arabic food in the Menues but there was no variety of it.
In general W hotel is a well known trade mark which we will always be loyal too.
All the best
August 25, 2013
Rated 5 out of 5 by Andy67 Luxurious, Spacious and fantastic vibe
We had a fantastic one week stay at the W Barcelona and would definitely recommend this hotel to everyone. The hotel was luxurious, the vibe was excellent, fantastic location with an awesome view of the beach and ocean, our rooms were spacious and the upgraded suite was fabulous. Some of the staff really went out of their way to accommodate our requests, and everyone was extremely efficient. We really enjoyed our stay at the hotel and would rate it as one of the best W experiences.
July 28, 2013
Rated 4 out of 5 by KVATX True to the W Brand
I stayed for only one night in October, so I wasn't able to soak in the entire experience. Highlights are:
- The hotel building - internal and external - is extremely impressive and holds true to the W Brand in both look and feel and sophisticated vibe.
- I recommend this property for those who want to be pampered and near the beach. However, if you want to be in the heart of Barcelona, this is not your best pick. It took about 30 minutes to walk to the nearest metro station - which I don't believe takes you directly to Las Ramblas or Placa de Cataluyna.
- My room had a great view of the ocean - I loved how the bed faced the window so I could wake up to the ocean in the morning!
- I checked out the WET bar, which was nice, but service was a bit slow.
- Great for couples - very romantic, swanky ambiance.
October 15, 2012
Rated 5 out of 5 by PaFo W Hospitality
Stayed at the hotel for the first time and was really impressed. The building is one of its kind and the location is fantastic; next to the sea and 15 mins walk from the center of Barcelona. Ideal for people who enjoy long walks/ runs on the beach and amazing cocktails at the bar! Clubby atmosphere and friendly staff; they call you by your name, as if you have been there before and always introduce themselves, and they would immediately become your friends; now this is personal service. My room on the 3rd floor was great, with sea view that I enjoyed from the sofa, next to the floor-to-ceiling window. Shower was spacy and although I don't like the glass walls surrounding the toilet, it felt private enough. Overall an excellent hotel!
Thank you for your wonderful hospitality! Will be back in the future!
February 25, 2013
Rated 4 out of 5 by Blue29 Barcelona's Best
The junior suite we were in was great in size, views & chic furniture but...
They could not provide 2 twin beds for my daughter and I, only a super king size bed.
Being partial to several cups of tea during the day, the do not provide complimentary tea/coffee in your room. They charge E4.50 per tea bag!
The plain red corridors (floor, walls & ceiling) with piped pop music were more like walking into a seedy night club than a luxury hotel.
But the views....... were truly amazing.
April 29, 2013
Rated 3 out of 5 by BobbyD2012 This hotel did not meet my expectations
I was disappointed in this hotel for several reasons. First of all, our room was not ready at 3PM as promised. We had to wait several additional hours. Second, the concierge made a mistake with our dinner reservations for New Year's Eve and we ending up having to eat room service in our hotel room because there were no other reservations available. Lastly, although the rooms are beautiful, the bathroom/sink area is very impractical--there is no room to unpack your toiletries.
January 7, 2013
Rated 3 out of 5 by DamianZurich Stay at W-Hotel Barcelona
Very nice hotel in a very unique spot in Barcelona, very friendly staff, good food (Bravo24, breakfast) and great drinks in the eclipse bar. However, the room was not as clean as i would expect of a hotel in this price segment. In addition, a party took place in the night and it was very loud in our room as the room in the 4th floor was close to the lobby. Therefore, make sure you don't get a room in the first 6 floors. In addition, it is a pity that the pool is that small.
July 30, 2013
Rated 5 out of 5 by DmitriK Best surprise ever!
This was our second stay in this hotel. We loved it the first time. Very modern and beautiful with great service. When we arrived the second time, we were informed that we had been upgraded to the best suite in the hotel - Extreme WOW Suite. This was a very very pleasant surprise for us and our kids. The suite, of course, was incredible but the best part of our experience with this hotel that we were treated so nicely by everyone at the hotel both times we were there - whether in this wonderful suite or staying in "regular" rooms. Plus the views in W Barcelona are great everywhere (and really breathtaking in that suite). Everyone at the hotel was so friendly and trying very hard to address all our requests and needs. This together with the great ambience of W Barcelona made our stay one of the best in our experience.
December 4, 2013
Rated 3 out of 5 by Andi2529 Nice room but bad staff
The staff is not very good compare to other W properties i used to visit. and the WIFI is not free.
April 23, 2014
Rated 5 out of 5 by MaMa04 aWesome Hotel
This hotel is just awesome. We had a really wonderful stay and everthing was more than perfect. I`d recommend this hotel to everyone who`s staying in Barcelona for just one night or even more days.
April 16, 2014
Rated 5 out of 5 by PaulBeck I love this hotel
Nothing too much trouble for the staff - we loved our room - we will definately be back - thanks
April 22, 2014
Rated 5 out of 5 by LeKo great stay in Barcelona
I really enjoyed my last stay in W hotel Barcelona. proffesional stuff, very good service and very nice food. I am on gluten free diet and I really appreciated nice breakfast offer (on demand) and helpfulness of stuff.
April 14, 2014
Rated 4 out of 5 by Jay1216 Just book this hotel if in barcelona!!
Firstly I just loved the location and view from my room. Facilities and amemities were good compare to other 5 star hotels. Even though the pool area was kind of small in size but it was convinient to access to the beach area. I also liked the view from the eclipse bar at the top. Moreover all the staff were friendly and helpful.
The only thing is poor wifi connectivity at the lobby area that I could never get connected. But overall it was definitely worth to stay
August 11, 2012
Rated 5 out of 5 by Theowit Amazing place
We love it. It is a must place to go, location, staff, beach view sea view pool totally a must do
April 21, 2014
Rated 4 out of 5 by Mito07 Short Trip to BCN
Me wife and me travel at least once a year to Barcelona. And the W Hotel Is a very good place to be. The rooms have a fantastic view on the city/ocean. Also the sundeck is great.
Unfortunately during our last stay my preferred plus
membership was not recognized. I asked for free in-room wifi: not possible without Gold Membership!
I "lost" this status at the beginning of this year and was downgraded to preferred plus Membership.
So I ask myself why being a member?
April 2, 2013