Rated 5 out of 5 by baza73 Wow indeed!
Where to start? The room was fantastic, great views and impressive size. The public areas were well maintained and as expected. The wow however comes from the staff. Anything we requested was delivered, quickly and with a smile. Karina at Bliss arranged a surprise visit for my wife from my very vague (and in English) emailed requests, including services from other areas of the hotel. Wave, Eclipse, Bliss and Bravo 24 all performed above expectations to make a magical short vist. We will return as soon as we can fit another break into work comitments.
February 23, 2013
Rated 5 out of 5 by FCSP AMAZING Hotel
Perfect location, excellent & friendly staff especially at Breakfast - MY first choice in Barcelona!
February 23, 2013
Rated 3 out of 5 by Pedro Excellent view still to improve on service
The room was great and with wonderful views
However there was a party at ground floow I was not informed upfront and noise was considerable. I fully understand this can happen but great that this is communicated properly
Also I ordered dinner and I receive a knock at the door at 11 even though I did not request any withdrawal; I guess this should be reviewed within the room service procedures
February 21, 2013
Rated 5 out of 5 by Marghe Heartily recommended
Excellent. The staff was perfect, expecially the "Whatever Whenever Manager", who helped us a lot (as we are Italians and we do not speak Spanish), meeting all our needs. The rooms are fantastic, with an impressive view. The Hotel's location is perfect as well, surrounded by peace. We'll surely come back.
February 20, 2013
Rated 5 out of 5 by PJJJ Amazing
Amazing time with amazing food and drinks, wonderfully helpful staff and a allround great experience in a great city.
February 18, 2013
Rated 5 out of 5 by CIAOb Beautiful hotel and great location!
The best sleep that I've had in any hotel in a long time. They make it so comfortable, you won't want to leave your room, but when you do, you will have more fabulous experiences!
February 12, 2013
Rated 4 out of 5 by sluky Perfect Business Hotel close to the Sea
Nice big room with very good facilities and perfect Sea view. Very good breakfast with all what you need to eat and drink in the Morning of hard working day! SPA and fitness also are very good.
February 4, 2013
Rated 5 out of 5 by gamecock32 W in Barcelona
Great place, I'll be back!
February 4, 2013
Rated 2 out of 5 by AlBahrain Poor choice of room service
The lack of vegetarian options for the in room dining was appalling. Margarita Pizza was the only thing I could find.
This is supposed to be an international hotel chain - was expecting it to cater better.
I won't be staying here again for this reason.
Rooms and staff were fantastic.
February 2, 2013
Rated 5 out of 5 Amazing, awesome,...
There are not enough words to describe the W Hotel in Barcelona. My stay was perfect. The hotel and room are really beautiful. The view is amazing. The personal/service met all my requirements for a 5* hotel. They were so helpful and smiling. I miss only an interior swimming pool... And also It's pity that we have to pay 20EUR for one hour to enjoy the sauna/Turkish bath and jaccuzi...
Otherwise, everything was perfect.
January 31, 2013
Rated 5 out of 5 by Sandro Excellent Hotel
Very good service, fantastic sea view
January 31, 2013
Rated 3 out of 5 by Alok Business Stay
Nice business stay.
Not so good facilities compared to even 4 star Hotels in Italy.
No free wifi even for usage on phone not corporate usage :(
January 24, 2013
Rated 5 out of 5 by terere123 A perfect Getaway
Took my husband for a trip to Barcelona and picked the right hotel. It was the best experience ever! W hotel is an oasis - friendly and professional staff from the time you checked in till you checked out. Well appointed rooms and impecably clean. Staff always made sure they address you with your by your name and are so helpful. Will surely recommend the hotel to everyone
January 23, 2013
Rated 5 out of 5 by Theresa2408 More than a wow!
Thank you all for the great Weekend! We hope to visit again soon!
January 21, 2013
Rated 5 out of 5 by mitiman Great service!
Service was excellent
Views are fantastic
Food is very good
January 19, 2013
Rated 5 out of 5 by Pooh13 Amazing pleasure
Great hotel - with spectacular view over the city- 5 star hotel cost is expensive but great to experience and enjoy the moment- especialy on my birthday!!
January 14, 2013
Rated 5 out of 5 by RAN101 W Barcelona - best
W Barcelona - Best hotel, Best rooms, Best service, Best position - in the world.
January 13, 2013
Rated 5 out of 5 by GeoDublin Memorable Experience
Wasn´t our first time to stay at the W Barcelona, we had great time once again. what can i say, it´s a hotel where you find yourself and discover real relaxation specially in its Fabulous rooms. a bed looking over the beach and all Barcelona is in the background. I highly recommend this hotel for everyone.
It´s a very special spot, more like a must see attraction when visiting Barcelona.
As a hotelier I would improve the Whatever, Whenever respond to the phone first and to the enquirers.
Jairo was pleasant host . great job.
January 11, 2013
Rated 3 out of 5 by BobbyD2012 This hotel did not meet my expectations
I was disappointed in this hotel for several reasons. First of all, our room was not ready at 3PM as promised. We had to wait several additional hours. Second, the concierge made a mistake with our dinner reservations for New Year's Eve and we ending up having to eat room service in our hotel room because there were no other reservations available. Lastly, although the rooms are beautiful, the bathroom/sink area is very impractical--there is no room to unpack your toiletries.
January 7, 2013
Rated 3 out of 5 by Fiona22 Great seaviews but poor services
This hotel is beautifully located near the coast. Full seaview in the room. It was so beautiful to watch the sunset and sunrise. However, the quality of services fails to achieve a "wow" factor which the hotel has tried to promise. Instances include:- 1. The yound blond lady at the "whatever" desk does not know what she is doing. When we asked for locations, she told us to ask the taxi driver and was reluctant to give us a map; 2. When we asked for late check out, the front desk staff member was rude; 3. There was a new eve party at the lobby. The noise was so loud that we were unable to sleep til 6 am; 4. We cannot close the toilet door no matter how hard we tried; 5. Water leakage from the shower room is a constant problem. Being a starwood member and having stayed at other 5 star hotels, I must say I am fairly disappointed by this hotel. Staff in general are not friendly. This hotel has failed to deliver the 'wow' factor.
January 7, 2013
Rated 5 out of 5 by abe1 Exemplary service,comfort,amazing location.
Hotel exceeded my expectations.Amazing location, views to die for and exemplary service.
January 4, 2013
Rated 5 out of 5 by nzathens Personalised service
Many thanks for making our anniversary unmemorable and unique. Special thanks to Mr. Gonzalo and Mrs. Sattler for the welcome drink and upgrade.
Also to Claudia and Oto from the Wave for the special attention. Were very warm and made us feel at home!
I will definately recommend your hotel to others and look forward to returning!
January 4, 2013
Rated 5 out of 5 by jm24 great location
I loved being right on the beach, even in winter, yet still close enough to walk to the Ramblas, and to many restaurants. Staff was very friendly.
January 2, 2013
Rated 3 out of 5 by ashtongi check your bill carefully
The hotel is a giant nightclub so it has a different ambience. Big problem...when I went to check out there was a $500 nighclub bill from another guest on my bill. The hotel did not even check that the name on the bill was completely different than mine. I had to remind them to refund both the false bill and the tax...they forgot about refunding the tax and it took them 15 minutes to get it almost correct. They seem to be both computer and math challenged. For a 5 star hotel, they are also understaffed. Most afternoons, there is a big wait at the front and consierge desks and frequently there is no one to get a guest a taxi. There is no separation between the toilet and the room which could be uncomfortable for some couples. On the plus side the views, the gym, and the consierges are excellent.
January 1, 2013
Rated 5 out of 5 by Pupsik A wonderful experience
Do not forget to have tapas on the first floor. Expensive and impeccable.
If offered an upgrade, go for it. Rooms are amazing and only get better.
December 28, 2012
Rated 5 out of 5 by Vic72881 Breathtaking views
We stayed at the W Barcelona for the grand finale of our honeymoon, and it was by far the best hotel experience that we've ever had! The front desk provided us the best welcome of all the hotels we stayed at in Europe during our honeymoon, they upgraded our room to an amazing corner suite, and when we entered there was champagne waiting for us and another small gift from the hotel. It was definitely an experience that we will never forget. Oh, did I mention the spectacular views of Barcelona and the Mediterranean from the floor-to-ceiling windows in the room?!?
December 26, 2012
Rated 5 out of 5 by awesome Hotel with breathtaking view of Mediterranean
This hotel offers the breathtaking view of the sea.
The walk along the beach offers is a good experience and there are many good restaurants within the walking distance.
The hotel staffs have been very friendly from the moment we checked in.
This is definitely one hotel that we'll be back to stay if we come to Barcelona again.
December 25, 2012
Rated 5 out of 5 by zo1947 W was wonderful
Had a great visit to Barcelona. The hotel was great. The staff was very responsive and helpful. The only downside was the distance from most attractions. The hotel is on the beach, which is not a big factor in the winter. The view from the room was very nice. We used room service frequently, it was always correct and good quality.
December 19, 2012
Rated 2 out of 5 by sandeepchandel Disappointed
My wife and i were at this property and were disappointed with the overall quality. Carpets were coming off, sofas were torn and the hallways were worn out with wallpaper coming off. Would not stay at this spg property again. The hotel is a 3 star property and should be tariffed as such.
December 5, 2012
Rated 5 out of 5 by CAG16 Barcelona with my son!
My son and I celebrated my Bday in Barcelona. This was his first trip to Europe.....we had a wonderful moment at the W....it was a moment that I will treasure as he is leaving for college next year! We loved the location and the staff was very gracious and helpful!
We considered other hotels in the city center but this was the best place for us...the beauty of the ocean combined with a fabulous design of the W..it's was a perfect stay! Thank you.
November 26, 2012