Rated 5 out of 5 by Farst Honeymoon
The w hotel got it so right when it came to our honeymoon, the resort is fantastic, the people, the rooms, the service was world class. The style and the layout of the resort is perfect. Can't speak highly enough of our experience at the W
January 23, 2013
Rated 4 out of 5 by Laurie817 Disappointed
The lack of service at the woo was very disappointing. I also had concerns with the extra charges that were rectified out check out. They tried to charge me for nights and prepaid charges. I recommend everybody to review bills closely
July 26, 2013
Rated 4 out of 5 by Laurie817 Billing
Overall the hotel met my expectations. I was botherd at check out as they charged me for nights I prepaid and when they revised the bill the charged me for upgrades I also prepaid. They corrected the bill but without even an apology.
July 26, 2013
Rated 4 out of 5 by LoveAddict Great Hotel
We stayed in both hotel and villa at the W retreat & spa Bali and we enjoyed ourself so much
Even our 9 YO boy still talking about the frog soap holder that he always played with when taking bath!
It always bring smile to our faces !
November 8, 2012
Rated 5 out of 5 by SPGLifetimePlat Lifetime Platinum Experience @ W Bali
Stayed at the W Bali May 16th - May 20th. A great hotel coupled with enthusiastic staff who truly care about making your stay memorable. Arranged car service from the airport which was flawless, check-in process was great and we were upgraded to a Wow Suite which was one of the few *wood upgrades that actually did make us say "wow" when my wife and I entered. Great location, unbelievable Lifetime Platinum recognition (upgrades, amenities, people stopping you in the hall to talk to you) and overall a beautiful and uniquely designed property. Overall, this hotel embodies the "W experience" and clearly the staff are passionate about what they do. What was originally a "bucket list" trip where we planned on visiting once while in SE Asia has now become one of our top "go to" resorts and we will definitely be returning next year to spend more time enjoying all that Bali has to offer. Having stayed at many Cat 6-7 properties across the globe including St. Regis, Luxury and W...this one ranks up there as a Top 3 in our book.
Thank You W Bali for a great experience (Dino, Ade, Sadi, manager and waitstaff at the Woobar, breakfast staff, food and beverage manager from Sumatra, and everyone else who we interacted with while at the hotel).
May 22, 2014
Rated 4 out of 5 by Njoys Perfect Family Stay
A nice big room with 2 queen sized beds with lots of cupboard space. Perfect for a family of 4. Loved the option of being able to order from the menu as part of the buffet breakfast. Just mins to shopping & restaurants in Semiynak
February 12, 2013
Rated 5 out of 5 by Gplazek65 This Hotel is cool
From the Bose stereo in the rooms to picking your own mug at breakfast - Rock and Roll !!!
May 12, 2014
Rated 5 out of 5 by WinEr63 Friendly staff and good location
Great for couples, but not so much for families with kids. Pool is a little small, but I understand that all the hotels around the area has a smaller pool compare to Nusa Dua areas.
Lots of good restaurants around the hotel.
February 18, 2013
Rated 5 out of 5 by MissLisa Excellent from start to finish
Where can I begin to tell you about how amazing this hotel is? The staff is incredibly friendly. The facilities in general are clean and beautifully appointed. Food and drink are great. I would come back here in a heartbeat.
March 14, 2013
Rated 5 out of 5 by hhsur1 The Most Comfy Hotel in Bali
W Retreat & Spa is, in my opinion, the best accommodation available in Bali. I stayed in 1 BR Villa in W and I got everything above my expectation. Privacy, Facility, Hospitality, Good Food. Just about everything!
December 25, 2012
Rated 5 out of 5 by Stanners101 Fantastic amenities for any mood
Thsi hotel had so many areas to eat, chill out, etc depending on your mood. We were there for only 3 days and this wasn't enough time for us to enjoy all the hotel had to offer. We will book for longer next time !
April 29, 2013
Rated 5 out of 5 by Bev02 Fantastic Way to start 2013!
We had a great Christmas and new year at W, a great start to 2013! Everything is fantastic - service, decor, food, villa. We stayed in a one bedroomed villa and can highly recommend. We hope to return very soon.
January 18, 2013
Rated 5 out of 5 by LULU WHAT EVER WHEN EVER
We would like to say that the above is true, we highly reccomend this hotel , the staff are all very friendly and nothing was to much for them. looking foward to my next stay thank you for making it a great stay
January 31, 2013
Rated 5 out of 5 by Pisces22 Beyond my expectations!!!
Everything beyond my expectations, the service, the crew, the bed room, the bed, the pillow, the room scent, the shower room, the bath tub, the music, the entertainment system, the pool, EVERYTHING!!!SUPERB!!!
February 20, 2013
Rated 5 out of 5 by femingham Great hotel to wind down
Stayed here after our wedding in Bali. Great place to chill out and relax. Unfortunately weather wasn't fabulous so didn't get to make most of the pool area.
No showers available for people with late flights.
March 9, 2013
Rated 5 out of 5 by DoubleJ4Bali Best SPG Experience Yet
The staff was got to know me very quickly and went above any other Starwood Hotel in meeting my accommodation needs. I will never forget my time at the W Bali Seminyak.
March 22, 2014
Rated 5 out of 5 by Naylob W = WOW
Never been to a W resort/Hotel and found it very pleasureable where they thought about alot of the 'deatils' i.e. amenities
April 19, 2014
Rated 5 out of 5 by Manju Fabulous Staff and Resort
I was very lucky to have recently spent 8 gorgeous nights at the W Retreat and Spa. It is a beautiful property with fabulous staff and facilities and with an excellent location. You must not miss it!
November 6, 2012
Rated 5 out of 5 by Iza13 The Talent are amazingly helpful
We had our first stay at the W Hotel in Seminyak, most amazing time, helpful staff who say Yes to every request. they made us feel very special. Food delightful, rooms luxurious, beautiful resort.
November 7, 2013
Rated 5 out of 5 by jogg Sensational Escape
The facilities and service were beyond exceptional.
Every need was met at every level! We felt like royaty!
The hotel itself is beyond beautiful, luxurious, trendy, funky, hip and just perfect.
November 24, 2013
Rated 4 out of 5 by Khalidalthani Great hotel but need more recognition for an SPG members and benefits
Very nice hotel, wonderful rooms, very clean, very good facilities and excellent food.
Very good service but the only issue was on check-in as they couldn't satisfy my needs and request!!
December 27, 2013
Rated 4 out of 5 by Pzai Need to change the BEDS
Everything is great! just the bed that needs to be changed. Its just way tooo soft to sleep on and the amenities for the room... they uses cheap products.. W hotel should have something better
April 29, 2013
Rated 5 out of 5 by Liena A fabulous hotel with friendly staffs
The hotel has a wonderful, fabulous design. The hotel also use the high quality in all amenities. The hotel serve a good quality also in food.
all of the staff are very friendly and helpful.
September 20, 2012
Rated 5 out of 5 Bali Experience
What a great way to spend a Holiday ...I loved the service and all my needs where met ...Thank You W Hotel you guys are truly a great place to relax and have all your wishes met...
October 14, 2013
Rated 5 out of 5 by SteveDavid Fantastic Experience
Over all the best experience of hotel staff no matter what they will bend over back wards to make your stay FANTASTIC
no request is tobig
THANK YOU TO ALL YOUR WONDERFUL STAFF
October 5, 2013
Rated 5 out of 5 by Pleo242 My Favourite Hotel!!!
W offers true hospitality, and all my needs met my expectations, friendly staffs, awesome villa, great facilities. Will definitely comeback here again in the near future!!
October 25, 2013
Rated 5 out of 5 by wir66 fantastic hotel
The villa with its swimming pool and bose sound system is fabulous, The service is excellent. we have a wonderful stay in the hotel. would recommend this w hotel to others.
March 16, 2013
Rated 5 out of 5 by gangah excellent
very welcoming and everyone was nice!!
Except the last day.... the battery of the automatic door was low and we waited to get into our villa for 30 minutes...
December 11, 2012
Rated 5 out of 5 by gtf4ever The Most Wonderfulest Hotel in Bali
Both hard and soft are wonderful.
Especially all the staffs are very friendly and caring.
I understand that every staff are proud to be working for W.
June 16, 2013
Rated 5 out of 5 by Donut144 Amazing Property... Amazing Service
Can't fault the friendliness and service of all of the staff at our recent stay.
The 1 bed villa we had was great and will definitely come back.
November 2, 2012