Rated 4 out of 5 by LoveAddict Great Hotel
We stayed in both hotel and villa at the W retreat & spa Bali and we enjoyed ourself so much
Even our 9 YO boy still talking about the frog soap holder that he always played with when taking bath!
It always bring smile to our faces !
November 8, 2012
Rated 4 out of 5 by Njoys Perfect Family Stay
A nice big room with 2 queen sized beds with lots of cupboard space. Perfect for a family of 4. Loved the option of being able to order from the menu as part of the buffet breakfast. Just mins to shopping & restaurants in Semiynak
February 12, 2013
Rated 5 out of 5 by WinEr63 Friendly staff and good location
Great for couples, but not so much for families with kids. Pool is a little small, but I understand that all the hotels around the area has a smaller pool compare to Nusa Dua areas.
Lots of good restaurants around the hotel.
February 18, 2013
Rated 5 out of 5 by MissLisa Excellent from start to finish
Where can I begin to tell you about how amazing this hotel is? The staff is incredibly friendly. The facilities in general are clean and beautifully appointed. Food and drink are great. I would come back here in a heartbeat.
March 14, 2013
Rated 5 out of 5 by Stanners101 Fantastic amenities for any mood
Thsi hotel had so many areas to eat, chill out, etc depending on your mood. We were there for only 3 days and this wasn't enough time for us to enjoy all the hotel had to offer. We will book for longer next time !
April 29, 2013
Rated 5 out of 5 by hhsur1 The Most Comfy Hotel in Bali
W Retreat & Spa is, in my opinion, the best accommodation available in Bali. I stayed in 1 BR Villa in W and I got everything above my expectation. Privacy, Facility, Hospitality, Good Food. Just about everything!
December 25, 2012
Rated 4 out of 5 by Khalidalthani Great hotel but need more recognition for an SPG members and benefits
Very nice hotel, wonderful rooms, very clean, very good facilities and excellent food.
Very good service but the only issue was on check-in as they couldn't satisfy my needs and request!!
December 27, 2013
Rated 5 out of 5 by Bev02 Fantastic Way to start 2013!
We had a great Christmas and new year at W, a great start to 2013! Everything is fantastic - service, decor, food, villa. We stayed in a one bedroomed villa and can highly recommend. We hope to return very soon.
January 18, 2013
Rated 5 out of 5 by LULU WHAT EVER WHEN EVER
We would like to say that the above is true, we highly reccomend this hotel , the staff are all very friendly and nothing was to much for them. looking foward to my next stay thank you for making it a great stay
January 31, 2013
Rated 5 out of 5 by femingham Great hotel to wind down
Stayed here after our wedding in Bali. Great place to chill out and relax. Unfortunately weather wasn't fabulous so didn't get to make most of the pool area.
No showers available for people with late flights.
March 9, 2013
Rated 5 out of 5 by Pisces22 Beyond my expectations!!!
Everything beyond my expectations, the service, the crew, the bed room, the bed, the pillow, the room scent, the shower room, the bath tub, the music, the entertainment system, the pool, EVERYTHING!!!SUPERB!!!
February 20, 2013
Rated 5 out of 5 by jogg Sensational Escape
The facilities and service were beyond exceptional.
Every need was met at every level! We felt like royaty!
The hotel itself is beyond beautiful, luxurious, trendy, funky, hip and just perfect.
November 24, 2013
Rated 5 out of 5 by Iza13 The Talent are amazingly helpful
We had our first stay at the W Hotel in Seminyak, most amazing time, helpful staff who say Yes to every request. they made us feel very special. Food delightful, rooms luxurious, beautiful resort.
November 7, 2013
Rated 5 out of 5 by Manju Fabulous Staff and Resort
I was very lucky to have recently spent 8 gorgeous nights at the W Retreat and Spa. It is a beautiful property with fabulous staff and facilities and with an excellent location. You must not miss it!
November 6, 2012
Rated 4 out of 5 by Pzai Need to change the BEDS
Everything is great! just the bed that needs to be changed. Its just way tooo soft to sleep on and the amenities for the room... they uses cheap products.. W hotel should have something better
April 29, 2013
Rated 5 out of 5 by Liena A fabulous hotel with friendly staffs
The hotel has a wonderful, fabulous design. The hotel also use the high quality in all amenities. The hotel serve a good quality also in food.
all of the staff are very friendly and helpful.
September 20, 2012
Rated 5 out of 5 by KWKW727 Stellar!
My holiday was a birthday treat to myself and I was just "WOWED" by this hotel - my first stay at a W and I would now like to say that "my name is K and I am a W addict." This hotel is achingly hip. Especially for a single traveller like myself who wants something more than just a pool. The DJs in Woobar add cool to the hot Bali air. The blissed out beats, cocktails and tapas are perfect companions to smouldering sunsets. The rooms (mine a garden view ground floor) are large, design savvy and stacked with Bliss bath products. Little twists of the unexpected here make you smile. Frogs in the bathtub. Floats in the pool. Cotton candy in the cocktails. Surprise and delight at every turn.
Staff have light touch service but are super friendly and absolutely there when you need them..whatever, whenever...as they say.
It's really hard to find any faults with the hotel...I have just a couple of tiny things to add my feedback on. I always like a stack on cotton pads to take off makeup - not cotton balls as they leave fluff on your face. The hotel doesn't provide these. (There are just two cotton balls in a pack that contains a cuticle stick, emery board, shower cap etc). I didn't want to keep opening the pack and wasting the other things - I just wanted some fibre free cotton pads. I was able to swipe a handful from the Away Spa at least to keep me going). Housekeeping is a little on the late side for my liking (3-4pm). And lastly the wood floors in the bedrooms are slippery! Watch out! I nearly had a couple of accidents sliding across them unexpectedly.
But overall I have left this hotel with a massive smile and a feeling of totally received great service, value for money and a strong yearning to live in the W permanently :)
April 12, 2014
Rated 5 out of 5 Bali Experience
What a great way to spend a Holiday ...I loved the service and all my needs where met ...Thank You W Hotel you guys are truly a great place to relax and have all your wishes met...
October 14, 2013
Rated 5 out of 5 by SteveDavid Fantastic Experience
Over all the best experience of hotel staff no matter what they will bend over back wards to make your stay FANTASTIC
no request is tobig
THANK YOU TO ALL YOUR WONDERFUL STAFF
October 5, 2013
Rated 5 out of 5 by Pleo242 My Favourite Hotel!!!
W offers true hospitality, and all my needs met my expectations, friendly staffs, awesome villa, great facilities. Will definitely comeback here again in the near future!!
October 25, 2013
Rated 5 out of 5 by wir66 fantastic hotel
The villa with its swimming pool and bose sound system is fabulous, The service is excellent. we have a wonderful stay in the hotel. would recommend this w hotel to others.
March 16, 2013
Rated 5 out of 5 by gangah excellent
very welcoming and everyone was nice!!
Except the last day.... the battery of the automatic door was low and we waited to get into our villa for 30 minutes...
December 11, 2012
Rated 5 out of 5 by gtf4ever The Most Wonderfulest Hotel in Bali
Both hard and soft are wonderful.
Especially all the staffs are very friendly and caring.
I understand that every staff are proud to be working for W.
June 16, 2013
Rated 5 out of 5 by Donut144 Amazing Property... Amazing Service
Can't fault the friendliness and service of all of the staff at our recent stay.
The 1 bed villa we had was great and will definitely come back.
November 2, 2012
Rated 5 out of 5 by sljo888 Faultless service for a special occassion
I admit I am a W-groupie, but this was the first resort W I have stayed at, the others have all been city centre on business. I booked a pool villa for a surprise proposal to my partner, and could not have been more satisfied. My secret Mr Fixit, Tono arranged everything I asked for, exactly as I asked for it, EXCEPT for all the stuff he advised on to make it BETTER! All that slushy stuff of sprinkling petals around the pool and on the bed, and Made's impeccable dinner service made for a memorable night as I'd hoped and prayed for.
The villa is huge - the pool was bigger than ANY hotel room I've EVER stayed in, in Paris, and beautifully appointed and comfortable. It lacks for nothing and the pig/chocolate/scales welcome installation was typically Funky-W, just as I like it.
Woobar was full of bright young things (and me!) and the idea of reserving beach front loungers for in-house guests was appreciated (it was their 2nd anniversary, so very full). Thanks to the whole team for making it memorable.
The beach right in front is not brilliant, but there were not many seen in the hotel in the age group that really requires to make sand castles.
March 7, 2013
Rated 5 out of 5 by JSee88 Wonderful & Fantastic Stay at W
It has been an unforgettable stay at W, the service is tip-top, especially from male service staff. Somehow the female staff doesnt smile.
October 7, 2013
Rated 5 out of 5 by Dimas67 Great Experience
My family and I are very satisfied over all experience at this hotel, which is not found in any other hotel. thank you for everything
September 3, 2013
Rated 5 out of 5 by H7S8 Makes you wanna come back again.
Everything about the hotel was amazing. I stayed for 4 nights at Marvelous 1 bedroom villa.
-Entrance. That decent distance from the roadside to the lobby has a long stretched of natural green canopy that make you feel that your hotel is well situated & reserved.
-Security is well maintained right from the very entrance. Every vehicle checked strictly but greeted with a very warm welcome.
-Lobby has very beautiful design features. (even the high ceilings have hand painted designs!) You will be impressed!
-Theres a buggy that can send you anywhere within the hotel premises. Free!
-Housekeeping is really good. i had my room clean twice thru my stay & they were consistent. Even the outdoor deck was mopped dry because it was raining the night before on both occasion .
-Food. I had Breakfast buffet every morning at Starfish Bloo. & they had a great spread of western & asian varieties. But personally felt that asian food could have tasted better. Didn't tried the other restaurants in the hotel cause wanted to try 'roadside' food.
-Smile. Thats 1 thing that will certainly make your day everyday. Because every staff you see will greet you with a smile & will ask hows your day today. From waitresses to reception, concierge to housekeeping attendants. Impressive.
Highly recommended. Well Done W Retreat Bali!
February 25, 2014
Rated 4 out of 5 by BillHK Fabulous Holidays
Still my top choice in Bali. Staff are fabulous & extremely helpful to provide a most enjoyable stay.
December 27, 2013
Rated 2 out of 5 by sally14 W hotel Seminyak, unfulfilled
Looks great upon approach, rooms are gimmicky and too small. Over service at breakfast, waiters invasive.Overall, lacks substance.
January 23, 2013