Rated 2 out of 5 by leon2003 Note meeting expectation
The facilitites are old compared to other W hotels. Two places to have breakfast, one has flies indoor the other served with smelly fruits, we were suspicious that the chef didn't clean up the chopping board after his chop crabs. As a gold member I thought I have a late check out priviledge but I was locked out when I got back to my room at 12:30pm on the check out day. The staffs show their hospitality, this is the only thing that comforts me.
July 6, 2014
Rated 5 out of 5 by NickD26 Exceeded in every way
Have loved W Hotels for many years and decided to finally try W Bali. Must admit it exceeded my wishes and expectations in every way. From the team members to the rooms to the pool to the spa.
When you stay at W, you know you are going to have the music, the fashion and the design so be prepared for it. The fusion of all three is fantastic at this retreat.
Interesting mix of guests....families, couples, singles and everyone seemed to be having a great time together. Fantastic, and wouldn't hesitate to recommend to anyone considering a Bali escape in great location.
July 1, 2014
Rated 5 out of 5 by AllanMCF Wonderful Experience
I am so glad to select this hotel for my vacation this year. Everything is perfect. The hotel facilities, services, etc. gave me a pleasant experience. I'll definitely come back again and recommend to my friends. Thank you.
June 30, 2014
Rated 5 out of 5 by ST1107 Great hotel and great service
My daughter really loves to stay at this hotel. She asks to stay here again on our next holiday. All the staff in swimming pool, restaurant, even housekeeping are very quick coming if we ask something. They are friendly and helpful. The swimming pool is great. Very recommended...
June 29, 2014
Rated 5 out of 5 by Wtraveller Beautiful beachside hotel with too many kids
W continues to outdo itself with its beautiful beachside hotel. It retains the W vibe while taking advantage of the breezy beachside setting with its open architecture. It is situated in the perfect location in Seminyak with close proximity to excellent restaurants. The only downside of this particular W is the overwhelming number of children splashing around in the pool and causing disturbance to all the adult guests. It is surprising that, given the young adult reputation of the W globally, this facility has become such a family destination. The W is not set up to support so many children and does not have a kid's club or separate entertainment for them. As such, they remain in the main pool along with all the guests.
June 23, 2014
Rated 4 out of 5 by AndreViajante Treat yourself
The Hotel is great, all the staff are really friendly and helpful, the Spa is over rated we stayed in a villa and it was really great just a bit to bright in the mornings and no outdoor TV.... It is the kind of the hotel you should not leave it as it is not that close of everything and the traffic around is CRAZY but be prepared to pay for the services as it is not cheap ....but definitely I recommend the hotel as it is perfect for relax and do not worry about what is going on out side lol
June 23, 2014
Rated 5 out of 5 by LindaKhl Great venue
Best hotel in Bali. Had a conference in the hotel last week. Great conference faclities. Levin Winata the account manager in-charge was world class. Most attentive and responsive banquet staff onsite. The service at the bellhop was perfect, thanks to Mr Miami and .team who did all our guest transfers. Also thanks to Mr Boy at the front desk.
June 23, 2014
Rated 5 out of 5 by deweesev Would not stay anywhere else
My girlfriend and I just got back from a two-week stay at the W Retreat and Spa Bali. We had a great holiday in Bali and for a large part because of the W. Even before arriving at the Retreat, we had a very pleasant experience with the staff. E.g. after completing my reservation, I was contacted by one of the reservation agents to offer VIP immigration service and an airport pick-up (both I would highly recommend).
After a short drive from the airport we entered the Retreat’s half a mile long driveway that I would call epic to say the least (if you want to exit the Retreat by foot to explore Seminyak, make sure to grab a buggy from the lobby to the main gate). SPG recognition is good at this property, as we were automatically upgraded upon check-in.
During the first part of our holiday we stayed in a Spectacular Ocean Glimpse room. Everyone should know that all rooms (excluding the marvelous and wow suites) within the retreat are the same, however, they differ in view. As you enter the room, the first thing you notice is the bathroom that is to die for. Make sure you request a room on a floor that has the skylights in the shower. The room was very spacious and beautifully decorated and really felt like a home away from home. The only drawback on the Ocean Glimpse rooms is the construction that is going on. You can see and hear the waves from your balcony, however, your eye will also catch the attention of the construction. So if it is ocean views you appreciate, make sure to get an ocean facing room.
Breakfast at Fire is simply put the best buffet breakfast that we ever had experienced. Not just the food is delicious, the staff is very attentive as well. The breakfast host remembered our names and room number. Also, the waiters remembered what our favorite food was and asked if we wanted to order the same thing again.
The pool area at WET is a good place to bask in the sun, with plenty of sunbeds available and attentive staff to order drinks or lunch. The sea in Seminyak can get quit rough so it isn’t allowed to swim in it, however we very much enjoyed watching the waves roll in. One of the Retreat’s dining venues, Starfish Bloo, overlooks the beach and pool area and is a great place to eat if you’re in to seafood. Gym facilities are great as well, so is the spa. One thing I love about W hotels is the cozy chill out spots that you can find throughout the entire hotel, and this property is no different. The WooBar is an architectural masterpiece and a good place to have cocktails and enjoy warm Balinese evenings. For our tours trough Bali, we both used taxi’s and hotel cars. For the longer trips I would advise using a hotel car, for a quick stop around the block grab a cab, as they cost next to nothing.
We upgraded to a Villa for the last couple of days during our stay. The Villa’s are breathtaking and ideal if you value privacy and tranquility. The only drawback was that we found the water pressure to be very low. I’ve read a lot about the paths surrounding the villa’s to be uncomfortable to walk on, which is true, that’s way there is 24 hour valet service. Just dial whatever/whenever and there will be a buggy ready to pick you up within 10 minutes.
Overall, it has been a very pleasant experience to stay at the W Bali. Had a chance to speak to the GM just before we were about to leave and seemed like a nice person. We noticed that the GM was walking around the property almost 24/7 making sure everything was perfect and setting the right example for the staff.
As I struggled for a long time to decide which room to book, I would advise the following. If you value ocean view, go for the ocean facing rooms and not the ocean glimpse rooms. If it privacy you value, go for the Villa, as they are about the same price.
We would like to thank the whole staff for making our stay so pleasant.
May 23, 2012