Rated 4 out of 5 by Ken66 Staff
You hav an excellent crew. From your doorman to the front desk. Everyone was friendly and attentive.
Nicole and Anthony (Tony) were exceptional. Thank you for expressing our thanks. Ken and Bob
June 10, 2013
Rated 5 out of 5 by GlobalTraveler Excellent
Austin is a great place to visit, and the W is most certainly the place to stay. The hotel is beautiful and enjoyable. Always happy to come back there!
June 9, 2013
Rated 5 out of 5 by JC64 Great shower
The rooom ahd a great shower with an excellent shower head.
June 6, 2013
Rated 3 out of 5 by odessagirl way over priced but nice
If you demand a contemporary place to lay your head, you have found the right place. However, I could NOT find any amenity to warrant the huge price tag.
Four things bothered me:: 1. very little storage space 2. no door between bathroom & bedroom 3. no room around sink to put your toiletries 4. the alarm clock was very hard to operate.
We stayed here because our son's wedding was here. The staff did a wonderful job of helping plan & carry out the ewedding. Jen, the wedding coordinator was wonderful. The staff also upgraded our son & daughter-in-law to the penthouse suite. What a delightful surprise!!
The W has a wonderfully central downtown location, so I presume that is why they can demand & get the huge price tag.
April 29, 2013
Rated 5 out of 5 by Paige21 Wonderful place to celebrate
My granddaughter's 21st birthday was extra special because of our stay at the W Austin. Thank you for all your special attention to making this so very memorable.
June 5, 2013
Rated 1 out of 5 by srf555 W Wedding Weekend
I spent the weekend at the W in Austin for my best friend's wedding. The W did not have correct dates for any of the wedding party. They had me checking in on Thursday and my reservation was for Friday. After some argument, I was able to show my confirmation email which clearly stated that I was to check in on Friday rather than Thursday. The situation was rectifyed for the bridal party, however, MANY wedding guests also experienced the same problem. It is such ashame that the bride had to worry about something as trivial as this situation when it should have been handled by the hotel. I was also charged an extra $300 for my room, which is being disputed by my credit card company. I will not be staying at another W hotel again.
May 29, 2013
Rated 4 out of 5 by JPfromthe213 The Living Room
I don't normally drink cocktails, but when I do, I drink them at the Living Room at the W Austin. Wet Bar is also a great place to relax and grab some refreshments. Not to mention the location is so convenient and central to everything Austin.
May 20, 2013
Rated 5 out of 5 by garthbrooks Birthday Bash
10 women from all over Texas met at The W Hotel to celebrate a 50th birthday...The staff went ABOVE and BEYOND to make this day amazing. Thank you for a wonderful experience! We have decided to meet back at The W in Austin every year to keep this rich experience ALIVE.
May 12, 2013