Rated 5 out of 5 by DavidR123 Awesome hotel and staff!
Got upgraded to a Cool Corner Suite - and it was awesome! Beautiful river view! We could even see the bats at dusk!
Staff was wonderful, room was perfectly clean and beautiful!
August 20, 2012
Rated 5 out of 5 by GlobalTraveler Excellent
Austin is a great place to visit, and the W is most certainly the place to stay. The hotel is beautiful and enjoyable. Always happy to come back there!
June 9, 2013
Rated 5 out of 5 by TheFJH WOW from Austin
I only stayed for a night, visiting from Los Angeles, but I was blown away by the service and attention to detail. This is my favorite hotel to stay in while visiting Austin.
October 30, 2012
Rated 5 out of 5 by bootsie Perfect place to stay in Austin
A great property situated in downtown Austin. The staff members were all fantastic. My stay was too short, but I loved every minute I was there for my quick business trip.
July 23, 2012
Rated 4 out of 5 by eschlegel Great Hotel, Staff and Service Needs Work
My girlfriends and I stayed here for a long weekend.
We had a some unusual interactions with the hotel staff, including a disingenuous female SPG desk person who gave us an attitude and made us feel bad for forgetting to exchange our used pool wristbands for new ones; a valet who was slow at bringing around our car despite our calling ahead; and a missing bottle of champagne - friends of ours used the in-house Whatever/Whenever service to have a bottle delivered to our room as a surprise, but we never received anything and the hotel staff provided no explanation or apology when we inquired about it.
At night, the bar area on the first floor gets very busy and local police are positioned at the front entrance of the hotel to maintain order, which creates an uninviting and inhospitable vibe for paying hotel guests.
That said, the hotel itself is great - one of the nicest Ws I've ever stayed in thus far - and features an impressive outdoor pool and bar/deck area for lounging. Our rooms were comfortable and clean.
I also had a fantastic experience and an easy time booking a last-minute appointment at the Away spa.
July 16, 2012
Rated 4 out of 5 by Tinarae Great ambiance
Walking in I felt like I was staying in the comfort of my own home.
The only downside to my stay was the elevators going down and getting stuck in the stairwell
March 1, 2013
Rated 5 out of 5 by pidge Even good for old guys
Had a business meeting in Austin. W's generally don't fit my profile as a 55 year old lawyer. But the place was excellent--the staff, the room and the price.
March 9, 2013
Rated 5 out of 5 by WayneR2001 Always a great stay
This W is one of the best. Its a great location. Perfect for business or fun. Staff is always helpful. Love the bar, love the gym....ans great W rooms.
March 29, 2013
Rated 5 out of 5 by bchil Fantastic!
I had a wonderful stay at the hotel. The room was beautiful, the staff friendly and helpful and loved the pool! Definitely the place to stay at in Austin!
July 5, 2012
Rated 5 out of 5 by AbbeyR amazing customer service
I have stayed at this hotel over 5 times and continue to be blown away each visit by the level of customer service and personal attn provided.
April 17, 2013
Rated 4 out of 5 by Josh1975 Pretty Satisfied
Hotel and room were both very nice. I was disappointed that the pool was not a family friendly place.
July 1, 2013
Rated 5 out of 5 by strategyzed Love the W
I've been staying here nearly every week for about 9 months. Staff has always been amazing, extremely accommodating and helpful at all times. AMAZING
June 11, 2012
Rated 2 out of 5 by Tonto71 snotty staff
room was not cleaned had to call for towels,bar manager was condesending OVERALL staff was not helpful got tired of being on hold for stuttle service
August 7, 2012
Rated 4 out of 5 by CC11 Green Choice missing
Although I have asked for the Green Choice at every check in. I was not credited the appropriate points for two of my last three stays.
March 29, 2013
Rated 5 out of 5 by Jay22 Quench Your Thirst
After going for a run by the lake, and before heading out to enjoy Austin's music scene, try a jalapeno lemonade downstairs - quite tasty!
February 1, 2012
Rated 3 out of 5 by Judy48 Soft Beds
I was not very pleased with the beds.
They were very soft and I had a back ache. We asked for a board which did not make any difference.
December 18, 2012
Rated 5 out of 5 by Commodities March 2013 visit
The location was perfect and the room was very comfortable. The employees were very friendly and patient. I definitely will return.
March 4, 2013
Rated 5 out of 5 by bigmike WOW. W did it again!
I can only say good things about my stay. The roomsm the pool, the amenities, everything was amazing! By far best hotel in Austin.
August 14, 2012
Rated 5 out of 5 by zbryant73 Getaway with Hubby
Loved it! Will definately be back. The W and 2nd street district have transformed Austin. It is a definite destination spot!
March 2, 2013
Rated 5 out of 5 by Bumper2Bumpertv makes business travel easy
enjoyed the facility. Staff had answers and really appreciated the different lounge options for on site meetings
August 8, 2012
Rated 5 out of 5 by Guest0513 Extremely friendly and helpful staff
Every person we encountered at the W Austin was so friendly and wonderful. Can't wait to go back!
May 5, 2013
Rated 4 out of 5 by bizzylizzy W stands for WOW
The W Hotel in Austin rocks!!!
The pool is over the top!!
The staff over the top!!
The food not so much.
July 31, 2012
Rated 5 out of 5 by djw24 Great location and friendly staff
This is the 5th time we have stayed here and everyone is always so nice. Great location and night life!
December 27, 2012
Rated 5 out of 5 by Tony100 Check in
John was very helpful and attentive at check in.
June 30, 2013
Rated 5 out of 5 by Mike61 Birthday relaxation
We celebrated my husbands birthday.
He said it was the best ever. Thanks to
May 18, 2013
Rated 2 out of 5 by nothing needs work
didn't like the decor, chairs were uncomfortable making it hard to work at the desk.
April 25, 2013
Rated 5 out of 5 by Doclinville austin
great hotel thanks,, but not liking to have to write more in review, great hotel that is all
October 4, 2012
Rated 5 out of 5 by JC64 Great shower
The rooom ahd a great shower with an excellent shower head.
June 6, 2013
Rated 5 out of 5 by Lmz78 Awesome
Very comfortable room and amazing staff!
June 22, 2013
Rated 5 out of 5 by TBS34 Great hotel
Everyone there was professional.
June 25, 2013