Rated 4.4 out of 5 by 221
Rated 5 out of 5 by Hailey2 Great service
The staff was beyond wonderful and went out of their way (and much further than ever expected) to make my stay comfortable!
Rated 5 out of 5 Fun Stay!
We came for a wedding. We enjoyed the amenities, the location, and the eco-friendly environment. The wedding was lovely on the 2nd floor terrace. The reception was well organized and the food delicious. The parking attendants, and front desk were friendly and helpful. We enjoyed our visit to the close-by farmers market on Saturday.
Rated 5 out of 5 by DavidAL Excellent family stay
Just returned from a wonderful stay at the W Austin. Very convenient location, and a wonderful staff. The pool area was very nice (a little cold), and we very much enjoyed the living rooms downstairs. Will most certainly stay here again next time in Austin.
Rated 5 out of 5 by YukonJack Great hotel and staff
staff is great delivering superior service, food and beverage. music venue is great addition.
Rated 5 out of 5 by Miichele THE BEST W hotel in USA
I travel close to 200 nights a year. 100 plus at Starwood, which puts me at the Platinum Ambassador level.The reason why I am stating my credentials is because The W Austin hotel has exceeded my family and my expectations by far.
The staff are well trained and very accommodating. The Living Bar is cool. Trace has very good service. Tony is wonderful as the concierge, he goes out of his way. Joanna is the most caring and passionate Director of Rooms that I have ever encountered , It sometimes feels like you are at a small boutique hotel where everyone knows your name.
The pool can get a bit crowded but it is the scene and everyone is having fun. Most of all, the service there is great too!!!
The manager at the spa is" W wonderful!" Again, caring , happy and wants you to enjoy your experience. Bring your workout clothes, their gym has great equipment and a great view!
The rooms are nice(W nice). It is worth the extra money, especially during the season when the pool scene is around. They do recognize Platinum status.
The W is a great area to walk, explore, shop , listen to music venues and eat at great restaurants nearby!
We cannot wait to go back because we know staying here is a joy that leads to relaxation!! Oh and hey at our age, we still do like some excitement too.
Rated 5 out of 5 by Kelsleighhart Service
Josh Goldberg was beyond accommodating! We had a wonderful experience and he truly went above and beyond to make that happen. We will definitely be recommending are friends!
Rated 5 out of 5 by Cwal256 Great location and style
I stayed at this hotel regularly over 9 months, they were great at upgrading to a suite for Platinum status and very friendly to always go the extra mile. The locations is right downtown near many great restaurants and you can go running along the river.
Rated 5 out of 5 by petehop awesome hotel for group/ bachelor party
such a great time at the w hotel this past weekend. was in town for bachelor party. thank you to the staff for making it a great stay.