Rated 4.4 out of 5 by 340
Rated 5 out of 5 by Theconsultantguy Party Palace
Great place, comfortable, etc. as W's often are it's super "hip". I prefer the Westin but my team likes the W so there you go. I'm not going to penalize on scores for that. The restaurant (Trace) has good food but leave some time it was slow for us (took 16-18 minutes to get food). Valet gets crowded in the morning so text ahead to get your car.
Only 3 star was SPG recognition. I'm no status yet but doing a match since I just started my job. It would be nice if either the system said I was matching and on track to reach platinum soon or even if they saw "hey this person has stayed here 3 weeks in a row for 3 nights, clearly this is our target customer no matter what their status is".
July 15, 2016
Rated 5 out of 5 by Mebif Always a treat
It's always a nice experience to come back to the W Austin. Always, well taken care of.
July 9, 2016
Rated 5 out of 5 by Josef1971 Great hotel, awesome staff
The nicest W I've stayed at so far. Great product and awesome staff!!! One of the best eggs Benedict I've had too!
June 29, 2016
Rated 5 out of 5 by Robert1040 W in TX was great
From the time we pulled up to the time we left everything was great. Very lively atmosphere. the staff was very helpful and even remembered our names and asked us if we enjoyed the recommendation. We try to always stay at W's because they are just wonderful places to stay at. We came back one evening after dinner and a wedding was just ending and we had such a great time just sitting in the lobby people watching. Wouldn't even thing of going someplace else when we return to Austin
June 2, 2016
Rated 5 out of 5 by LATraveller99 Perfect Hotel
Great Location. Great Staff. Great Rooms
May 14, 2016
Rated 5 out of 5 by BC777 Great service
This hotel staff was friendly, attentive and professional. My first time ever enjoying a stay at a W Hotel.
March 27, 2016
Rated 5 out of 5 by Winegoddess A Wineauxs' Dream Hotel
Concierge Dylan and Front Desk agent Addie went over and beyond to assist me upon check-in February 18, 2016. My keyless entry would not work and everyone short of the Governor of Texas attempted to assist me in this coup. I left to have breakfast at the restaurant Trace and it was Wineaux-licious! When I returned for an update, it was clear that it was hopeless. Needless to say I opened the door to my room the old fashioned way - with a card key and I continue to live happily ever after. By the way I flew in for the Guild of Sommeliers and the Napa Valley Vintners 2016 Holiday Party in Austin. W Hotels Rock -but why isn't there a W Hotel in Houston,Tx???
February 22, 2016
Rated 5 out of 5 by Lianat Very Empressed
Over all extremely happy about our stay. Our room was very big with unique decor. The amenities were over the top and the staff were very friendly and helpful. The menus offered a local flare. The location was prefect. Just close enough to enjoy the festivities of being downtown yet far enough away for a quiet stay. I would highly recommend this hotel.
February 21, 2016