Rated 4 out of 5 by An2014 W Standard except...
The room is great. The staffs are friendly. The breakfast is good. All that is expected from W. The work area in the room is spacious with good natural light coming in during the day. A tablet is used to control the lighting and air conditioning in the room. I think this is cool (although any IT issue puts one helpless).
Check in was a breeze. I have to say otherwise for check out though. On a Friday morning at 830am, check out process was slow. There were 2 queues with about 5 people in a line formed. There were only 2 staffs trying their best to complete the process. There can be room for improvement.
May 15, 2014
Rated 5 out of 5 by Yhu27 Modern Style Room
Nice, Comfort, Techno style room! Great in room feature.
June 18, 2014
Rated 5 out of 5 by Boon Amazing W team
Was impressed by the WOW service throughout our entire stay. Personalised and truly warm service from all members at welcome desk,(esp Unya, J, Ning) staff at eatery,( Connor, Tommy, everyone indeed) and the very helpful concierge team( Tong, Boby,KJ,Mike) as well as the meticulous housekeeping stylist. Thanks to ALL . Cant wait to be back again !
September 5, 2013
Rated 5 out of 5 by SFOSuperElite Beautiful property and exceptional service
Trade marked "cool" vibe from the moment you enter the reception area. Bathroom in upgraded suite fantastic; room layout well planned. Breakfast buffet among the best I've ever experienced. Great drinks menu at the Woobar. Communication mishap with staff resolved fully, immediately, professionally and sincerely.
September 22, 2013
Rated 3 out of 5 by Thomas W Bangkok
This hotel was newly open for 2 months. Mar 2013. Seem everything is new but not working properly. The tab-let was out of battery because the candy. Lift close and didn't move to your floor. Even you press the floor with your room key. If you feel stay a hotel just for style W may a good choice for you.
March 16, 2013
Rated 5 out of 5 by magneticD Cool & fantasitc hotel
I got an unforgettable stay here~~ everything is nice, fancy decocration for everything, breakfast is great with wide range of choices, staffs are friendly. I have to say the bed is really comfortable that I took a good rest during the trip. However, the swimming pool is in a slightly size.
November 12, 2013
Rated 4 out of 5 by donci W Bangkok experience
The hotel is nice, though slightly still missing the party feeling of W, The electricity in my room, 2818 was sometimes switching off in the whole room. Did not find European Red Bull in the mini bar when I wanted to stay up to work at night, but the staff was very kind and helpful.
November 14, 2013
Rated 5 out of 5 by Martin246 Cool clean and clever designs
I would highly recommend this hotel to anyone considering staying in Bangkok. The rooms are fantastic, cool but not at the expense of comfort.
The staff were superb couldn't have been more helpful. The food was excellent and without fault. Highly recommended ThankYou Martin C London
November 3, 2013
Rated 5 out of 5 by RBAL Brand new & funky hotel
Beautiful new hotel located in the great city of Bangkok.
I was upgraded to a "Spectacular Guest Room" as an SPG Gold member.
The pool area is nice, and the gym provides enough cardio machines and weights for a decent workout.
The hotel is conveniently located nearby 2 BTS subway stations.
January 22, 2013
Rated 5 out of 5 by RODNEY17 Worth considering
My wife and I regard ourselves as not only very seasoned travellers but somewhat of the 'W' Brand aficionados.
We have stayed with W Hotels in more than 12 locations around the world from some of their oldest and indeed worst at say Istanbul, New Orleans and New York to some of the marque sites including Taipei, Singapore, Santiago and Barcelona.
I left this hotel with some mixed feelings.
Overwhelming positives were the incredibly obliging staff who seemed genuinely interested in greeting you and it reflects great management and training. Breakfast was superlative and in itself a draw card.
Frankly however I found the room configuration a little awkward specifically the bathroom set up including an open toilet. The pool area also seemed a tad over designed whilst very pleasant.
The location is not a high attribute. Although only a couple of hundred metres from the sky train , you are not in an area with many attractions.
Nonetheless I have rated this hotel a top score because on balance it does deliver comfort, style and great value although as a Platinum member in low occupancy no suite was offered but rather a one category upgrade on a low floor.
February 5, 2014
Rated 4 out of 5 by Victor Marvelous Suite
Applied for an upgrade and got a Marvelous Suite.
The room was indeed marvelous and had the best experience so far in W Bangkok after 2 stays before this.
Friendly staff, all smiles and very helpful is what impresses me most.
Please keep up the standard.
June 6, 2013
Rated 5 out of 5 by ExPat34 A great W experience
The people, the restaurant, the people, the rooms, the people, the fitness center, the people, the pool, the people the WoBar.
What else can I say? The people are fantastic and so is everything else about the W Hotel in Bangkok
September 28, 2013
Rated 5 out of 5 by PSLim Staffs are just great!
I was uncertain when booking this hotel due to early bad reviews during their new opening. After all, their staffs are just great! I think they are good to go. Will definitely come back..
June 24, 2013
Rated 1 out of 5 by jay52 very disapointed
very disappointed and one would help us!
we could not get an outside line to do calls and reported several times
January 1, 2014
Rated 5 out of 5 by Scorpb Wonderful Experience
I am thoroughly impressed with all the touchpoints. From the moment we stepped out of the taxi, it was an incredible experience throughout our 4 nights stay from 13 to 17 Feb 13. The doormen were extremely helpful and gave great advice on handling personal belongings at crowded places such as the weekend market. The receptionists spoke with confidence and good English. The concierge were extremely responsive with my reservations and gave suggestions to wonderful eateries around. I was initially upset on 14 Feb as the hotel experienced an electrical power supply cutoff from 6.30am to 1030am. Imagine no air-con nor lights in the room. However, I was totally blown away by the positive attitude of the chefs at the kitchen table. Simiarly, there were no air-conditioning and all the chefs had to battle with the excruciating heat while preparing our breakfast! Kudos to their professionalism and they maintained such high spirits. The only downside was that the Spa was not in operation during the period of our stay. Otherwise, it has been a remarkable experience. Congratulations for deliverying service to a new height! Cheers
February 23, 2013
Rated 4 out of 5 by Scorpb Warm and Friendly Staff
This is my third visit to W Bangkok since it's opening. Every round is a new experience indeed. This time round although there were some issues, nontheless the staff service level were amazing. I would like to compliment Mirthe Claassen (F&B) and MAITREE YAIPAN (Concierge). Mirthe makes guests feel really at home. Her sunshine personality brightens up the day and with her depth and breadth of general knowledge, we had conversations. Despite only in BKK for 3 weeks, she was able to give some good tips on where to venture out to. Maitree (Mike) remembered us at a glance and welcomed us back to W BKK wholeheartedly. That was a very warm feeling indeed
February 10, 2014
Rated 4 out of 5 by Teddy69 Drainage problem in the shower area
While the hotel was generally good, the drainage was very slow in the shower area in my room. It eventually flooded the entire bath room on my 3rd and last night there.
I also thihk that the Asia spread at the morning breakfast was too small. Being located in Bangkok and Asia, I expected a bigger selection of Asian breakfast options.
Lastly, I was hoping to get small, interesting hotel sourvenirs for my friends but there were none. The pair of golden boxing gloves in the room were gorgeous but priced too expensively. The products sold at the lobby were not W Hotel merchandise.
But I must compliment all the staff, who were friendly and helpful.
December 9, 2013
Rated 4 out of 5 by jennybkk Some great aspects, but too high concept
The staff was excellent; no areas for improvement needed. Also the bed was very comfortable and the bath amenities were really nice. What significantly took away from the experience was the feeling that the hotel was trying too hard to be cool. It's impossible to escape the music that's pumped through all the speakers--the hallways, the elevator, the breakfast area. As soon as you leave your room it's like you're listening to a clubbing soundtrack--everywhere. I had a pedicure in the spa and the whole time the music was blasting from the speakers. It's too much. But again, the hospitality couldn't have been better.
April 7, 2014
Rated 5 out of 5 by Chan91 Hotel was 10/10
Everything was up to my satisfaction.
June 9, 2014
Rated 5 out of 5 by JCHU B-day trip at 2014
I had a great experience at W Bangkok during my stay. The staff at W is really friendly, nice, profession, helpful.
Since it is my sister's birthday trip, she is very happy to stay at W and feel so warm with the arrangement which W offer.
About food, the breakfast is very nice.
But the service and food for dinner at The Kitchen Table is not good. 1, I had to change the plate by ourselves as no staff around us; 2. the food is not as good as I expected;
May 27, 2014
Rated 4 out of 5 by wetravel If rate is around THB 4500, why not?
Hotel is easily accessible by Sky-train. It is a Hotel for the younger Hip crowd and one has some surprises staying here. Pool is cool.
June 8, 2014
Rated 5 out of 5 by NooNid Wonderful experience
Great time as expected. :D
June 9, 2014
Rated 4 out of 5 by Kyeko Another great W adventure
Being a great fan of W hotel since my first stay at Hong Kong, I booked W again for my trip to Bangkok. I had a long day plus more than an hour of flight delay before I land in BKK. My friend and I was so tired and we cant wait to have a good sleep.
When I checked in I was given a room at 7th floor. I asked the welcome staff if she needs to see my membership card to confirm my member level. I was assured that she had all my details in the system.
It was only the next day I realised that I was still recognised as prefered member. I sent an email to the hotel and was promptly answered by welcome experience manager in charge, Pat. In no time I was I upgraded to higher floor and given cool corner room. How's cool was that. I was even pleasantly surprise when Pat left an apology note, the handwritten note added the personal touch and his sincerity.
My friend who was a first timer with W hotel was really impressed with the service. Working as a designer, she was thrilled with the design of both rooms. She acknowledged how the hotel take care even the finest details. How every carpet was changed at the entrance at different time of the day. She enjoyed the service given and was pleasantly surprise when we request the staff to warmed our food (sorry.. being a muslim, we finds hard to find halal food nearby) they were not returned in foam box but on dine plates. She just loves the experience. I jokingly told her, if she haven't been to W hotel, she havent been to a proper hotel. At the end of the trip she assured me she will definitely choose W hotel for her next trip in koh samui. Kudos to your team. You have found a new fan!
As for me, W Bangkok didnt fails me. And I look forward to my next W adventure. My sincere appreciation to Pat and his team. It is another unforgettable W hotel experience!
July 8, 2013
Rated 4 out of 5 by Tongqueer77 Good Design
Design is good in this hotel
June 8, 2014
Rated 3 out of 5 by Therax72 My stay At W Bangkok
I must say that the W Bangkok is a very nice Hotel, Especially in term of decoration, I must say even better than other W hotels that I had the chance to visit and stay at. I must say that there is the SPA part that is handled very strange (no way to have a Sauna, Steam bath or whirpool without booking a treatment), then absolutely not reasonable. Also the Gym/Fitness is very well equipped, but there aren's any area for lockers and to have a shower after, also this part is not well organised. The room was ok, but not a oftenly cleaned suring the day (as far as I noted, once per day). I don't think I will choose this Hotel again.
December 6, 2013
Rated 4 out of 5 by Lukas75 Very nice, young and modern
This hotel is a lovely and stylish part of the W family.
When it comes to the room, I have to say that it was flawless. Personally, I don't mind an open bath room. However, I'd rather go for a toilet which is more tucket/locked away. Additionally, the light shower curtain gets sucked into the shower and will stick to your body. There is room for improvement. The tub is to die for, the products are super nice and the bed is heavenly.
The gym is state of the art and the pool is very modern. In the afternoon music is played all the time already. If you want to relax and read a book, this might not be the best place to be
January 7, 2014
Rated 5 out of 5 by DanSG Excellent
Great location. Great amenities. Decent value.
June 3, 2014
Rated 5 out of 5 by ryanm84 Great Staff!
The hotel staff went above and beyond to make my stay amazing. The rooms are clean and modern, as with all W Hotel's. Don't expect to be recognized as a Preferred Member if you book anywhere but on their site. This was a huge let down. But overall a great hotel.
May 29, 2014
Rated 5 out of 5 by sterkulus Hotel with a great design
Sometimes the pictures are better than irl.
This was the opposite. The hotel looked better than the pictures.
May 26, 2014
Rated 5 out of 5 by Teya Great Location
Great location with great facilities. I love the lychi mojito welcome drink. Awesome.
May 26, 2014