Rated 5 out of 5 by WPS1 Internet
This W Bangkok Hotel is excellent. The staff is over friendly.
My only remark is that I still have problems with my VPN connection. The internet connection is without any problem but VPN is not possible. Even the technical staf of W could not solve this.
This is for me the reason to go to another hotel, where I do not have any problem at all with it.
October 16, 2013
Rated 5 out of 5 by hrk1989 what a SPECTACULAR stay!
Special thanks to front desk agent, Nikki - W Insider, and all other concern departments in making my special day a little more special one for me. I had a great stay and couldn't have felt much more special than the way you guys have welcome me. Just one little note about the sound proof, as I could hear clear of the passing cars and sky train even though the room was on high floor.
September 10, 2013
Rated 5 out of 5 by uma6150 comfy and luxurious
good to hv a nice sleep
and workout at 24hr opening gym
November 27, 2013
Rated 5 out of 5 by mekanoid Another awesome W
Loved the entrance, welcome team, bar and dining spaces. Room was awesome, lots of fun and well equipped. Pool area wasn't as lively as I was hoping but i guess you're not in BKK to sit by the pool all day.
The spa is extremely good - no expense has been spared. Same goes for the gym - very good quality Technogym equipment.
October 14, 2013
Rated 4 out of 5 by HalloBeauty Sauna & Steam Room
To be a 5 star hotel, i think the above mentioned facilities must be provided as well.
November 21, 2013
Rated 5 out of 5 by Nantaphon Great Stay
Great hotel's bed room, and swimming pool.
November 23, 2013
Rated 4 out of 5 by TripToStar too stylish to stay
I misunderstood about w hotel and W treat hotel, so W hotel is more stylish and disco kinda image. so I was expecting like w treat hotel. it is ok but just too bad, nowadays fitness exercise place does not have sauna facility, if we want to use, we need to go spa place and need to pay.
October 20, 2013
Rated 5 out of 5 by PSLim Repeat visits
Just to reiterate my observation that this hotel has deserved much better recognition compared to early reviews during their soft opening.
I was happy during my previous visits and will still come back. Their management team has done great job elevating their staff quality to W standards.
Felt like when I was in W Barcelona, only that they don't have beach front.
July 24, 2013
Rated 4 out of 5 by MSet spectacular design but not function properly
The hotel has spectacular design.
Stepping in we impressed by the beautiful - modern asian reception counter .
Room corridor modern and hi-tech, with lit room number. Like it very much.
The room is spacious enough, but... not function properly. I put the aircon temp at 16' but in fact it's 23', so it's hot !!! COULDN'T SLEEP.
The phone is wireless, nice... but I couldn't hear the voice properly... very bad connection.
Vanity is curved, stylish, but everything falling apart and get wet, the water splashing, the tap is too high. If high tap is used, should has a system that put air into the water, to avoid splashing. Many good brand fixtures have it.
In the shower I can't put soap, shampoo, etc, the shelf tilt, so everything falling apart !
It was not too fun experience for the price.
Nice dine experience. Would recommend for dining, breakfast or the bar... for stay... I thing the room need adjustment, prefer not too stylish gadget that function properly.
August 20, 2013
Rated 5 out of 5 by Carol7 Home Away From Home
I have had the pleasure of staying at the W hotel in Bangkok twice within the last couple of months. My last business stay I became sick and the staff went above and beyond to ensuure I was taken care of! I travelled alone and was very far away from family, but everyone made me feel that I was not alone and genuinely cared of my well being.
July 15, 2013
Rated 5 out of 5 by Werder16 A Great Gataway!
A full 10 for this great place! The rooms a very functional and hip and the W beds makes you sleep like being in heaven. No matter if you are looking for a great breakfast or for a nice place for dine the Kitchen Table won't let you down.
October 12, 2013
Rated 4 out of 5 by stephcsh Great hotel features
Love the bed and shower !
Housekeeping and concierge associates are very attentive
Will definitely stay in the hotel again
October 23, 2013
Rated 5 out of 5 by 1Day Great Introduction to Bangkok
The service in the hotel really exceeded expectations. From the level of service provided by the Concierge Staff, the friendly wait staff in the restaurant and WooBar, truly provided a great experience for my first trip to Bangkok. Can't wait to come back to the W.
August 16, 2013
Rated 4 out of 5 by Pukkuka Great room
We love your bathroom espeacially your soap. ITs really great smell. But too naked at bathroom.
October 20, 2013
Rated 5 out of 5 by ByronG Outstanding
W BKK has been my home away from home for almost 5 months now. I could not be more pleased with the levels of service I have experienced from day 1 till now. The staff are outstanding and always seem to go the extra mile to ensure my stay is a special one. Highly recommended
July 6, 2013
Rated 4 out of 5 by TANJ Great stay @ W Bangkok!
Hotel's in a great location at Sathorn and within walking distance of the BTS. Had high expectations and was slightly underwhelmed on the 1st day.....there was a buzzing sound from the stereo system and the iphone docking device didnt work properly. As this was a new hotel, its understandable and these were quickly addressed by the engineering department.
The staff also kindly upgraded us to a suite on the second night which we greatly appreciated. It was certainly much nicer and had the WOW factor.
As part of the platinium benefit, we were given access to full buffet breakfast which was great. The breakfast spread had a wide selection of Asian and Western dishes and we especially loved the mangoes. Decor and cutlery was chic and cool!
Future guests should note conventional rooms have no bathroom doors and that it may not be so easy to get a taxi to the airport. We left on a Friday morning and had to wait 20mins for the hotel to get a taxi.
Overall, the wonderful hotel staff made it a great stay!
April 13, 2013
Rated 5 out of 5 by Ploy best service hotel
the hotel is very convience and the good service serve for customer. the room decoration is fastantic for customer .the w hotel is more attractive for many tourtist , you can join and trust the hotel for service
September 17, 2013
Rated 3 out of 5 by Leapingu New and swanky hotel but staff service level should be improved
Very comfortable hotel with a location close to the subway. As it is a relatively new hotel, there are some shortfalls in of the staff service. I had requested for additional amenities as we had 3 pax in a room and it took the staff to bring the items after 3 visits to my room.
April 25, 2013
Rated 5 out of 5 by Shinji Beautiful Hotel
Got upgrade to Studio Suite, the bath room is fantastic and beautiful. The bed is very comfortable, best among all SPG hotels in Bangkok. The pool is very nice.
The food quality in breakfast is not that impressive, that would need some improvement
May 28, 2013
Rated 5 out of 5 by Amy0424 Awesome experience
I've spent 2 nights in W Hotel Bangkok, it's a awesome experience, nice services, hip environment, and good location!! The breakfast is fantastic, and also it's excellent for swimming pool is opened for 24 hours.
August 20, 2013
Rated 4 out of 5 by wing0919 Nice smile and good facilities
Keep on. Nice experience in many aspects such as fitness room, swimming pool and overall service. Clean and tidy room. Thanks.
September 27, 2013
Rated 5 out of 5 by akke29 Typical W... wonderful!
Stayed here for 1 night, though wish it was longer! In typical W fashion, they are amazing. Being only open for a week at the time of my stay, I expected a few glitches, however never noticed anything. The staff was excited and eager to please the guests and make them feel welcome. Everyone I came in contact with was terrific. One staff member in particular, Sana who is the W Insider stood out. Not only did she greet me with the most genuine and beautiful smile, she engaged me in conversation and then personally showed me around some of the amenities in the hotel. When I mentioned I was looking for a place to have a hair cut, she personally waked with me a few blocks to show me exactly where to go. She didn't have to do that at all, and to me, is the best form of customer service. I'm in no way a "needy" traveler, but this gesture and commitment to customer service was astounding. When this hotel is fully open, it will have to be Bangkok's best new hotel. I would definitely stay at the W Bangkok on future trips to this great city! Well done!
December 17, 2012
Rated 5 out of 5 by mcmcmc Great impression
Everything is good!! Their staff are very nice and helpful. Especially the staff who serve in breakfast, very kind, cheerful and attentive. Thank Dominic and his team whose offering two hot chocolate for my kids!!! They love it very much!!
April 5, 2013
Rated 5 out of 5 by JRAntoine Awesome!
My stay at the W Bangkok was awesome! I loved everything about the hotel.
Our concierge KJ was the best and made sure our time in Bangkok was awesome!
Thanks for a great stay.
August 12, 2013
Rated 4 out of 5 by Greg1992 greg
First time to W Bangkok, staff are great and helpful, much better than my last W visit in another location.
September 18, 2013
Rated 5 out of 5 by Orange88 This hotel is out of this world!
I've been to W Bangkok and Singapore. W Bangkok is simply out of this world - it's fashionable, club-like which is not your regular hotel!
August 11, 2013
Rated 5 out of 5 by ChrisJack65 amazing experience
just simply perfect and such an attentioned service non stop !
will return shortly,
September 7, 2013
Rated 5 out of 5 by Galaxy Shower drainage
The shower drainage in the room is not good. There is still a large patch of water remaining several hours after the shower.
August 9, 2013
Rated 5 out of 5 by bhalejos A new definition of good hotel
It's so rare but definitely good when all the feedback one can give is recognise the things that were most meaningful:
- The ambience of the hotel. I just have one word to describe it: CHIC!
- The pool. Beginning from how originally it's identified in the lifts (Sweat/Wet areas) all the way to the LED illumination but, most specially, keeping it open 24 hours! Most of my travels I carry my swimsuit but it's too rare when I manage to get back to the hotel and wait after dinner before the pool has closed. Being able to do some laps before going to sleep made strides to improve my rest.
- The room. Simply put, the best room I've stayed in without being overly presumptuous. Had all the amenities I needed and then a lot more. The centralised tablet-controlled control system was great!
- Whatever/Whenever. Most hotels SAY they provide this level of service but this is the only one I've known to fulfil this promise. The most significant moment was when, even though it was my oversight leaving the "do not disturb" sign on, I found no problem at all asking for my room to be clean exactly when I requested it even though it was already late during the day. Even managed to get my laundry on time before my departure the next day! You matched the class of my room with your service: WONDERFUL!
In summary, I congratulate W Hotel Bangkok team and look forward to stay with them every time I come back to the city.
October 13, 2013
Rated 5 out of 5 by jj88 overall expectations
all expectations met and exceeded. thank you for the wonderfull welcoming experience.
August 26, 2013