Rated 1 out of 5 by jay52 very disapointed
very disappointed and one would help us!
we could not get an outside line to do calls and reported several times
January 1, 2014
Rated 5 out of 5 by Frankie78 This hotel is great hospitality and cosy interior design
Staff is friendly and food are fantastic top rated. Hotel room is cosy and clean
December 23, 2013
Rated 4 out of 5 by Charles24 Excelllent hotel but Disillusioned
Excellent hotel - great staff but the memories for the overall stay "disillusioned " !
Had requested as a Platinum member - 3 months in advance - to use 3 so-called "Suite-nights" for a special occasion with my wife . Hotel informed me they had only availability for 1 night in mid-December.
December 23, 2013
Rated 4 out of 5 by sgraneiro Great hotel but Concierges need serious trainning
Concierges were unable to indicate good local restaurants. their recommendations were for mediocre highly priced restaurants; not one or two, but three. Everyone can obtain online a list of the top ten restaurants in BKK. Guests like me are looking for the real thing; local places, where locals eat and the food is great and inexpensive
Other than that the hotel is really spectacular. Room is great, décor is beautiful, bed is extremely comfortable, location is great, staff ( including the Concierges) are helpful, attentive and try their best to meet guests needs. I loved the hotel and will go back,
December 16, 2013
Rated 5 out of 5 by Aitutaki1 W- Wow Hotel
My Name is Reinhold Köpf and i just stay for 1 Night in your Hotel. But it was awesome! i wonna come back :-)
December 15, 2013
Rated 4 out of 5 by Teddy69 Drainage problem in the shower area
While the hotel was generally good, the drainage was very slow in the shower area in my room. It eventually flooded the entire bath room on my 3rd and last night there.
I also thihk that the Asia spread at the morning breakfast was too small. Being located in Bangkok and Asia, I expected a bigger selection of Asian breakfast options.
Lastly, I was hoping to get small, interesting hotel sourvenirs for my friends but there were none. The pair of golden boxing gloves in the room were gorgeous but priced too expensively. The products sold at the lobby were not W Hotel merchandise.
But I must compliment all the staff, who were friendly and helpful.
December 9, 2013
Rated 5 out of 5 by Gerdy55 This Hotel is excellent
It's an totally relaxing Hotel with very friendly staff.
Breakfast is various and delicious.
Mr. Connor took care very well during my stay.
Very convenient to go around with the Skytrain, only steps away from " W "
For relaxing I recommend the Spa and the swimming pool in the Hotel.
For sure I will come back with my family to " W " in Bangkok.
December 8, 2013
Rated 3 out of 5 by Syidah Great Features
Location is nearby Nogsi BTS (train station) which is very convenient to get around Bangkok. The tablet which is used for the room features is fantastic.
I arrived at the hotel early and request to use the spa for showering. However the front desk said they do not allow guest who has not checked in yet to use the spa but offered a room blocked as a shower room. I've notice that in my room which I later check in and the shower room used, the architecture is not carefully thought of as the doors do not shut well whereby it caused the bathroom to be easily wet.
December 7, 2013
Rated 3 out of 5 by Therax72 My stay At W Bangkok
I must say that the W Bangkok is a very nice Hotel, Especially in term of decoration, I must say even better than other W hotels that I had the chance to visit and stay at. I must say that there is the SPA part that is handled very strange (no way to have a Sauna, Steam bath or whirpool without booking a treatment), then absolutely not reasonable. Also the Gym/Fitness is very well equipped, but there aren's any area for lockers and to have a shower after, also this part is not well organised. The room was ok, but not a oftenly cleaned suring the day (as far as I noted, once per day). I don't think I will choose this Hotel again.
December 6, 2013
Rated 5 out of 5 by BrianFoo Very responsible staff and nice hotel
This hotel is nice and good location also.Just a short walk from the BTS station.
The real good thing I should mention over here is the staff are very friendly and responsible.Should give the staff a like .
December 3, 2013
Rated 5 out of 5 by Halloween2012 Exceptional
We visited for a "staycation." Really nice stay. Just for 1 night, but a lot of fun. Wife and kids loved the breakfast. very comfortable rooms and nice array of selections for the mini-bar and menus.
December 2, 2013
Rated 4 out of 5 by BrianFoo Nice hotel and good location
Stayed at this hotel for 2 nights.Nice hotel indeed and just a short walk from Chong Non Si BTS station.Most of the tourist spots are easier to reach.
The hotel's staff were friendly and helpful enough.
November 29, 2013
Rated 4 out of 5 by caseyw23 This hotel has good breakfast
I love the variety of breakfast being served here. The eggs menu are a new thing to me and it is convenient for me as I do not need to queue up and just order what I want through the staff.
Well done. Had a really lovely and wonderful stay here
November 28, 2013
Rated 5 out of 5 by uma6150 comfy and luxurious
good to hv a nice sleep
and workout at 24hr opening gym
November 27, 2013
Rated 5 out of 5 by roncho Outstanding Service
Service levels are exceptional.
Special mention to Arthur and Dream from the front desk who met all my last minute requests and provided a truly exceptional level of service.
They truly deserve a service star award.
Thanks for making my stay a wonderful experience.
November 25, 2013
Rated 5 out of 5 by Lukacs23 Great environment !
IT was my first time in this hotel chain and I was very happy and will defenetely come back around. The bar creates a great atmosphere to relax and enjoy it.
November 24, 2013
Rated 5 out of 5 by Nantaphon Great Stay
Great hotel's bed room, and swimming pool.
November 23, 2013
Rated 4 out of 5 by HalloBeauty Sauna & Steam Room
To be a 5 star hotel, i think the above mentioned facilities must be provided as well.
November 21, 2013
Rated 5 out of 5 by Portugal23 I had a great time.
I had an amazing time at the W!
A big thank you to the team for making me feel so welcome and attending to my every need.
Also thanks to Allen Howden for the tour of the amazing hotel!
November 21, 2013
Rated 2 out of 5 by dayoff facility falling apart already?
almost brand new hotel yet i noticed things are falling apart already: TV is hangs slanted, bedpost reading light falls out easily, holes in the bathroom wall, dust visible in many places, inside elevator handle not finished, etc....still behind on construction... with that said, i do enjoy staying at W, but this place needs improvement. check in is also not consistent: was given dirnk coupons this time, but wasn't last visit (wasn't part of any promo). But do see that staff are trying. there weren't any more just "hanging around" and talking among themselves (perhaps less is better). good energy with younger staff but seem to lack eperience when handling requests. i do like the location and i hope hotel will improve with time.
November 17, 2013
Rated 5 out of 5 by orlando40 W Bangkok is FANTASTIC, a must place to stay...the WOO BAR is a place to really meet nice people, world wide highly recommended!
The staff all around is fantastic... Phil Realmo is a amazing manager at the WOO BAR. I will tell all of my friends/family that the W Bangkok is a must place to stay. I HAVE STAYED at many W's, but the energy at the W Bangkok is VERY AMAZING!!!
I am very excited to stay again real soon. one thing, wish i could get more BLISS LOTION. :)
November 17, 2013
Rated 5 out of 5 by Kudafani Great hotel
We stayed at the W Bangkok for 2 nights in a Cool Corner Room. The room was very spacious with great amenities and an awesome view! The breakfast buffet was one of the best we ever had! Special thanks to the German trainee who gave us some really good advice on what to do around as well as Anya from the Front Office and James with his Concierge Team. You all are doing a great job and we hope that we will have the possibility to stay there again soon!
November 17, 2013
Rated 4 out of 5 by donci W Bangkok experience
The hotel is nice, though slightly still missing the party feeling of W, The electricity in my room, 2818 was sometimes switching off in the whole room. Did not find European Red Bull in the mini bar when I wanted to stay up to work at night, but the staff was very kind and helpful.
November 14, 2013
Rated 5 out of 5 by magneticD Cool & fantasitc hotel
I got an unforgettable stay here~~ everything is nice, fancy decocration for everything, breakfast is great with wide range of choices, staffs are friendly. I have to say the bed is really comfortable that I took a good rest during the trip. However, the swimming pool is in a slightly size.
November 12, 2013
Rated 3 out of 5 by jetles 1st stay at this hotel.
Nice new hotel & the location is not located in the shopping area but we like the place.
November 11, 2013
Rated 5 out of 5 by Martin246 Cool clean and clever designs
I would highly recommend this hotel to anyone considering staying in Bangkok. The rooms are fantastic, cool but not at the expense of comfort.
The staff were superb couldn't have been more helpful. The food was excellent and without fault. Highly recommended ThankYou Martin C London
November 3, 2013
Rated 5 out of 5 by Flyingtailor brathroom needs a door
My second stay here and the service is just as amazing as the first. The staff are great the pool and gym are amazing the food at breakfast is why I get up early.
But one thing this time I cant understand is there is no door or privacy in the bathroom a curtain your kidding. I don't care if your with your wife friend or partner sometimes you need to be alone. I love the bathrooms at the W hotels and have always been Upgraded but this time I was in one of there standard rooms (well nothing standard at the W hotels). Not being upgraded is not a problem they were busy so totally understandable and most times I get a large bathroom and a door to my throne room.
I will of course stay here again my experience here was wow as always.
October 30, 2013
Rated 4 out of 5 by stephcsh Great hotel features
Love the bed and shower !
Housekeeping and concierge associates are very attentive
Will definitely stay in the hotel again
October 23, 2013
Rated 4 out of 5 by Pukkuka Great room
We love your bathroom espeacially your soap. ITs really great smell. But too naked at bathroom.
October 20, 2013
Rated 4 out of 5 by TripToStar too stylish to stay
I misunderstood about w hotel and W treat hotel, so W hotel is more stylish and disco kinda image. so I was expecting like w treat hotel. it is ok but just too bad, nowadays fitness exercise place does not have sauna facility, if we want to use, we need to go spa place and need to pay.
October 20, 2013