Rated 4 out of 5 by HalloBeauty Sauna & Steam Room
To be a 5 star hotel, i think the above mentioned facilities must be provided as well.
November 21, 2013
Rated 4 out of 5 by wing0919 Nice smile and good facilities
Keep on. Nice experience in many aspects such as fitness room, swimming pool and overall service. Clean and tidy room. Thanks.
September 27, 2013
Rated 5 out of 5 by Galaxy Shower drainage
The shower drainage in the room is not good. There is still a large patch of water remaining several hours after the shower.
August 9, 2013
Rated 5 out of 5 by uma6150 comfy and luxurious
good to hv a nice sleep
and workout at 24hr opening gym
November 27, 2013
Rated 4 out of 5 by Pukkuka Great room
We love your bathroom espeacially your soap. ITs really great smell. But too naked at bathroom.
October 20, 2013
Rated 4 out of 5 by Greg1992 greg
First time to W Bangkok, staff are great and helpful, much better than my last W visit in another location.
September 18, 2013
Rated 5 out of 5 by Nantaphon Great Stay
Great hotel's bed room, and swimming pool.
November 23, 2013
Rated 5 out of 5 by ChrisJack65 amazing experience
just simply perfect and such an attentioned service non stop !
will return shortly,
September 7, 2013
Rated 5 out of 5 by jj88 overall expectations
all expectations met and exceeded. thank you for the wonderfull welcoming experience.
August 26, 2013
Rated 5 out of 5 by plseven7 good services
keep in provide good service
August 30, 2013
Rated 5 out of 5 by vince1660 Awesome !
Great hotel, great location, helpful and intelligent staff
August 7, 2013
Rated 5 out of 5 by DuckDuck Very nice hotel
Staff are helpful and nice, room is clean and comfort.
August 21, 2013
Rated 5 out of 5 by superdry22 WILL DEFINITELY COME BACK! AGAIN AND AGAIN.
I first stayed at the W Bangkok on the 9th Dec 2012 - the day the property opened. The reception was warm and the opening party was great. However, there were pretty significant teething issues given that it was newly opened...but nothing I'd really complain about.
My second stay was on 6th Dec 2012 for 4 nights. I was happy they've ironed out most issues I encountered during my previous stay and my room was also upgraded to the Marvellous Sutie with my suite night awards.
I would definitely return for my 3rd stay at the W Bangkok some time this year. I love its strategic location and the access they’ve provided to the BTS station via Sathron Sq. The WET deck is always a pleasure to lounge at and the music never fails to entertain. The Whatever/Whenever team is young, energetic and fun – it is exemplary of Bangkok and the W culture.
I'd definitely highlight the following areas of improvement for the hotel management to consider
Gym: The free weights area does not have proper floor padding – this is a major problem when you release the dumbells on the floor.
Spa: I would have liked a complimentary access (perhaps as a Platinum Member or Suite guest) to the steam and sauna room
Breakfast: I’d to say the breakfast was disappointing… both during my initial and second stays. E.g. I can whip up a better plate of scrambled eggs at home. However, I would say that the pastries are to die for. The F&B team may want to try the breakfast at Le Meridien in Surawong – it is absolutely fantastic.
January 1, 2014
Rated 5 out of 5 by JC2012 Chic and warm hotel with great service
Below is the original thank you's email I sent to HM, I just thought I should share it here.
It means so much to me for a BKK trip with mom, we had a pleasant & exceptional WOW stay. The reservation team was truly attentive in email details. Thanks to front desk ladies, they tried their best and assigned one exceptional room, I'm so sorry for any inconvenience caused.
We had a fantastic good time at WOOBAR, all the gentlemen and ladies were so kind and brilliant with their best service & smile.
The most incredible performance was your team set up one exclusive firm bed/pillow perfectly for my mom's health upon request. This is something EXTRAordinary, the procedure was professional. A special thanks to DM. I know they spent lots time doing this and thanks for everyone's efforts making W BKK a Warm home.
Besides , I found Concierge、Whatever/Whenever team were all nice and willing to take care of guests. We had one superb in-room breakfast and they also helped us to book dinner at The Deck (even we had checked out)
Overall, W Bangkok presents trendy lifestyle, the blending of local art culture and what I appreciate most..human touch!
Please send my best regards to those staff members：June、Koi、Chanida、Quang、Chris、Nira、Cherry、Beau、Pook、Poo、Koin、Nuchh、KJ、Pat、Crisse、K.Tai and a BIG thanks to Apple!
Can't wait to return soon!
February 14, 2013
Rated 5 out of 5 by Molina Fun Hotel and Amazing Staff
Wow! What a fun hotel to stay in, we only stayed 1 night but what a wonderful night it was. Check in was a breeze, there wasn’t a welcome drink, but they had a carafe of chilled pineapple juice you could help yourself to which was very nice. The room was totally fun and spacious, I LOVED the sequined boxing glove pillows on the bed and the cool bedding. We stayed on the 26th floor and had a fantastic view of the city, we went down to the Kitchen Table for dinner and was greeted by May, who was A-may-zing and really looked after us during our meal. There was a slight problem with my dinner that was rectified immediately and we were compensated with the most fantastic drinks by their resident mixologist, Dean. He was able to make original concoctions for myself and my husband by reviewing our table orders and they were both divine. The W calls their staff the “talent” and what a fitting name indeed as every single member of their team just went out of their way to make our last day in Bangkok memorable.
The W Bangkok is destination itself, it had a great nightlife and my husband and I enjoyed going down to the bar and mingling with other guests while enjoying the great music playing. The pool is also very nice and well presented, staff brought us fluffy towels and chilled water whilst we swam, the pool isn’t deep but it is pretty big and very refreshing.
July 1, 2013
Rated 5 out of 5 by bhalejos A new definition of good hotel
It's so rare but definitely good when all the feedback one can give is recognise the things that were most meaningful:
- The ambience of the hotel. I just have one word to describe it: CHIC!
- The pool. Beginning from how originally it's identified in the lifts (Sweat/Wet areas) all the way to the LED illumination but, most specially, keeping it open 24 hours! Most of my travels I carry my swimsuit but it's too rare when I manage to get back to the hotel and wait after dinner before the pool has closed. Being able to do some laps before going to sleep made strides to improve my rest.
- The room. Simply put, the best room I've stayed in without being overly presumptuous. Had all the amenities I needed and then a lot more. The centralised tablet-controlled control system was great!
- Whatever/Whenever. Most hotels SAY they provide this level of service but this is the only one I've known to fulfil this promise. The most significant moment was when, even though it was my oversight leaving the "do not disturb" sign on, I found no problem at all asking for my room to be clean exactly when I requested it even though it was already late during the day. Even managed to get my laundry on time before my departure the next day! You matched the class of my room with your service: WONDERFUL!
In summary, I congratulate W Hotel Bangkok team and look forward to stay with them every time I come back to the city.
October 13, 2013