Rated 5 out of 5 by Rustem Great as always
Come here every week (business affairs)
Got promoted to the Fantastic Suite overlooking St. Isaac's Cathedral - free of charge.
In many rooms (including the suite I got) the shower makes weird noises and the tempreture tap doesn't seem to work very well - this looks like a systemic issue that the staff should address, I think.
July 18, 2014
Rated 4 out of 5 by TSMK Good hotel in Great location
Great Location. Good hotel that tries to be a great hotel but misses on details. Housekeeping forgets certain needs and tries to enter while in room. Faciilites have a few things that need repair such as lights. Staff is very friendly, maybe slightly too intrusive. Breakfast is average and not up to par for this level of hotel. Modern Decor showing age. Overall good hotel, in excellent location that may be too expensive for what you get.
July 14, 2014
Rated 5 out of 5 by Vasiliy This hotel has great features
- excellent location close to the city center
July 16, 2014
Rated 5 out of 5 by semenizer Excellent desnination
The hotel is situated in the centre of St Petersburg with a lot of interesting places around and a nice view from mansarda.
July 15, 2014
Rated 3 out of 5 by ABRreview THird stay and the service keeps diminishing
This is my third stay at this hotel. The first time I stayed I was greated with smiles and welcomed as a Gold member. I was given a large room with a great bathroom and tub, great view, and a welcome bottle of champagne and multiple treats. I have never gotten anything near that reception since. This time I was greated with a scowl, and not recognized as a Gold member. IN fact, I had to go back to the front desk to request my welcome gift. I was assigned a tiny interior room, no treats at all, with a tiny bathroom with no tub. I was overcharged at the spa and had to fight with the spa manager. I think that I will not return.
July 1, 2014
Rated 5 out of 5 by PV2014 Great location
Great location, supportive staff, decent rooms, Food could have been better, but overall it is fine (assortment at breakfast lacks local food e..g. blini etc. or options for vegans)
July 11, 2014
Rated 5 out of 5 by hockeyplayer I wanted to keep this a secret
Stayed at the hotel for nearly 6 months since their opening in 2011. After opening pains, the hotel staff under GM's direction, have resolved most of the initial kinks and pains, and have truly made me feel more at home over these long nights than any other place I've stayed in over a long travel life. Food quality is exceptional, service is great, rooms are spacious and clean, staff is friendly, what's not to like?
August 1, 2012
Rated 5 out of 5 by mari Beautiful Gem, Great Location and Best Service
This W is superb - staff is attentive, rooms are nice and location is perfect. I have stayed in many W's around the world and this is one of my favorites.
I live in New York for over 9 years but originally from St. Petersburg and before W - I stayed in many other hotels which cannot even compete with this gem.
If you are looking for an ultimate W experience, this hotel would be a great choice for you. It is modern, super clean, stylish, with great roof top and spa. It is a walking distance from Nevskii prospect, Hermitage and pretty much across the streed from St Isaac's Cathedral.
This is my second time staying here and I will be coming back again!
October 31, 2011