Rated 4.4 out of 5 by 26
Rated 5 out of 5 by HIKARI We recommend you to go by all means.
All the staff that is wonderful hotels is also kind.
It was a hotel to go to very much again.
Thank you for upgrading to a suite
Rated 5 out of 5 This hotel is nice and "fresh"
Hotel has a good location. Recently renovated. "Fresh" and nice inside. Modern style. Good quisine.
Rated 5 out of 5 Fantastic Stay!
My wife and I stayed at the W for 6 nights in mid-February 2014. The hotel was in a perfect location, the room was clean and had all the comforts of home (including a Nespresso coffee maker), the spa/fitness center were very nice and the staff were excellent!
Starting with check-in, Nastia was very nice and helpful after our long flight from North America, and later Pavel was great just dealing with our questions/asks of advice, and finally Daria who arranged for balloons to be sent to my wife's room to help celebrate a milestone birthday - all staff were extremely frienclly and helpful. What a wonderful start to our Russian experience.
Rated 5 out of 5 by ian2 A great introduction to St Petersburg
My first time in St Petersburg and my first time at a W. Both were unforgettable! - the staff couldn't have been more friendly and helpful - without exception they all clearly take great pride in their hotel - quite rightly - from the receptionists, to concierge, bar staff, room service, restaurant waitresses and greeters in the main restaurant and in the Mix bar on the top floor, everyone was helpful, polite and friendly. A perfect introduction to a stunning city!
Rated 5 out of 5 by jeaneisch Design hotel
Despite of a poor location (no open view for the majority of the rooms) the hotel style, design and comfort makes it a place where you want to come back.
2 remarks though: Wi-fi should be free in all rooms and the bath robe should be changed as the ones provided for are not soft to the skin (not a soft touch)
Rated 5 out of 5 by Edf63 Perfect
All excellent; staff especially
Rated 5 out of 5 by Telemark16 The place to stay in St.Petersburg
Great location accompanied with high level of quality and service. Highly recommended.
Rated 5 out of 5 by Spkqantas Excellent Stay
Really enjoyed my stay. Hotel is close to all the sites of St. Petersberg. Staff very friendly with excellent English. SPG Platinum recognition got nice upgrade to very large corner room. Room stocked very nicely with free bottled water.
Only minor issue was with WiFi. Some devices had problems connecting and I had to get user name and passwords from staff. Hotel IT needs to fix this ASAP.
St. Petersburg is a great city and my stay at the W just made my holiday better.