Rated 4.3 out of 5 by 24
Rated 5 out of 5 by HIKARI We recommend you to go by all means.
All the staff that is wonderful hotels is also kind.
It was a hotel to go to very much again.
Thank you for upgrading to a suite
Rated 5 out of 5 by ian2 A great introduction to St Petersburg
My first time in St Petersburg and my first time at a W. Both were unforgettable! - the staff couldn't have been more friendly and helpful - without exception they all clearly take great pride in their hotel - quite rightly - from the receptionists, to concierge, bar staff, room service, restaurant waitresses and greeters in the main restaurant and in the Mix bar on the top floor, everyone was helpful, polite and friendly. A perfect introduction to a stunning city!
Rated 5 out of 5 by jeaneisch Design hotel
Despite of a poor location (no open view for the majority of the rooms) the hotel style, design and comfort makes it a place where you want to come back.
2 remarks though: Wi-fi should be free in all rooms and the bath robe should be changed as the ones provided for are not soft to the skin (not a soft touch)
Rated 5 out of 5 by Edf63 Perfect
All excellent; staff especially
Rated 5 out of 5 by Telemark16 The place to stay in St.Petersburg
Great location accompanied with high level of quality and service. Highly recommended.
Rated 5 out of 5 by Spkqantas Excellent Stay
Really enjoyed my stay. Hotel is close to all the sites of St. Petersberg. Staff very friendly with excellent English. SPG Platinum recognition got nice upgrade to very large corner room. Room stocked very nicely with free bottled water.
Only minor issue was with WiFi. Some devices had problems connecting and I had to get user name and passwords from staff. Hotel IT needs to fix this ASAP.
St. Petersburg is a great city and my stay at the W just made my holiday better.
Rated 5 out of 5 by Ernie Fantastic W Team
just recently stayed at the W in St Petersburg and it was an awesome stay. The location is perfect to see the main sites. All the staff were very friendly and helpful in helping me find my way around the city. And of course the extra surprise in finding me a ticket to the hockey game that night made my holiday a super highlight. The whole W Welcome team made me feel very special as a SPG member. Great place, great staff!!!
Rated 5 out of 5 by SteveAnnArbor Great technology and service
Upgraded to a suite with SPG suite upgrades which made a huge difference for my family. The staff in the lobby were extremely helpful while my 1 year old son explored every inch of the hotel. It's great when people understand that his entertainment was pressing the elevator button and waiting for it to come to the floor so he could just send it back up and watch the doors close. Excellent Wi-Fi and continental breakfast. Great location near the Hermitage.