Rated 5 out of 5 by Charlotte Green program
I have enrolled the Green program for my stay. to enhance this program, empty out the in-room trash cans daily will be appreciated.
March 11, 2013
Rated 5 out of 5 by NYCSEB Better than the White House
Great hotel, gorgeous rooms, pleasant atmosphere attracting beautiful people in close proximity to the White House.
December 2, 2013
Rated 5 out of 5 by grohr19 Fantastic Weekend
The staff was courteous and the hotel itself was luxury.
February 4, 2014
Rated 4 out of 5 by longhorn12 Mediocre W
Great location, smaller than expected rooms and poor housekeeping. The bathroom was one of the dirtiest I've seen in awhile.
June 6, 2012
Rated 5 out of 5 by ALLBROS GREAT HOTEL LOCATION
WELL REAPPOINTED OLDER BUILDING, ROOMS ARE SMALL FOR TWO PEOPLE, BUT IF YOUR NEEDS ARE ROOM TO CHANGE AND SLEEP IN ITS GREAT
December 17, 2012
Rated 5 out of 5 by dannator try it
Clean, crisp, and aesthetically attractive; staff extraordinarily friendly and polite. Good food and super roof-top lounge.
July 4, 2013
Rated 3 out of 5 by Casebeer67 Your shower design in horrible!
The shower did not drain and the design allowed the water to leak out so that you used every available towel on the floors.
May 14, 2013
Rated 5 out of 5 by gcsloan18 W Hotel Washington ... great location ... great service
Excellent hotel in the heart of DC ... great staff ... convenient to business, dining, and sightseeing.
December 12, 2013
Rated 5 out of 5 by mcb001982 Had to request a crib twice
All was perfect with the hotel except I had to request a crib twice. Other than that everything exceeded my expectations.
December 13, 2012
Rated 4 out of 5 by Jennruss Wonder Hotel
I really enjoyed my stay at the W Hotel in Washington DC. It's beautiful and walking distance from many historical sites.
January 3, 2012
Rated 5 out of 5 by Bob21009 Nice to feel wanted...
The staff here are well trained in customer service! The couldn't be nicer or m ore accomidating. Will absolutely return!
February 12, 2013
Rated 5 out of 5 by MKKNMB Great Location
Very conveniently located for downtown activities. Most places are within walking distance or short cab ride.
September 24, 2013
Rated 5 out of 5 by museums4 beautiful hotel in great location
Staff were very attentive to our needs, very nice hotel in location near the White house and museums.
August 19, 2013
Rated 5 out of 5 by Commodities September 2013 Visit
The staff was very courteous and we felt very welcome. The location and amenities were first rate.
September 24, 2013
Rated 3 out of 5 by MarkTexNYC Beautiful property, room for improvement
The location cannot be beat, especially for those in town for fun. The property--especially the lobby--oozes charm and sophistication. In its public spaces, the W Washington DC captures the best of the W brand--luxury that's a balance of old world charm with bright and chic sophistication.
My Suite Night Rewards cleared, upping my standard room reservation (and matching price) to a Marvelous Suite. This made the stay excellent. I cannot say if I would have felt the same way would I have been in a standard room (more on that in a bit).
The Marvelous Suite is decently marvelous. It's spacious and occupies a corner with sweeping views of the Mall and Washington Monument. The bathroom is luxurious with a fantastic shower and separate soaking tub. It's also worth noting that they provide full-size Bliss products in the Suite (as opposed to the 100mL versions in most rooms). While realize the W is not necessarily built for the business traveler, I was--nonetheless--disappointed in the work area. The desk was uncomfortable and the lighting was completely inadequate. The bed/bath area closes entirely to the medium sized living area. You could comfortably entertain 4-6 people in the living space. There is an amazing Bang & Olufsen sound system in the living area—the sound from this system is incredible. However, there’s no way to connect your iPod/iPhone, leaving you options only to play radio and a W CD with a few tracks. Last note on this particular Suite (1001) – it shares a “front door” with another room, meaning you have to enter one door with your key card to then find two more doors—one to each of two rooms. Awkward when you run into the people staying in the other room in this teeny tiny foyer.
I was put off multiple times by two things: the staff and the elevators. The staff: the gentleman who checked me in seemed devoid of all personality and seemed to be doing everything he could to check me in so he could get rid of me. At other times (two, specifically) there were only two staff members checking people in, leading to 10-15 minute wait times at the desk. The elevators: I love that they kept the structural details of the building, but the three teeny tiny elevators just don’t cut it. This is exasperated when they close one off to use exclusively for the rooftop bar. The gentleman on a particular Wed evening letting guests know that they could not use the third elevator seemed to take pleasure in sharing this bad news. Elevator wait times are long and the cars are so small—people and their luggage do not fit.
During my many return trips to DC, I’ll consider the W again should the rate by low.
April 25, 2014
Rated 1 out of 5 by JM01 Worst hotel
This hotel was not worth 1000 points a night. The room is small. Bathroom rusted and shower leaked.
July 28, 2013
Rated 5 out of 5 by AuntoftheGroom Great Place for a Wedding
Had a wonderful weekend attending my nephew's wedding. Location convenient to sightsee! Food great!
May 21, 2013
Rated 4 out of 5 by Susann Great location
Wonderful hotel but no turn down service. Also would be nice to have a coffee maker in the room.
March 9, 2012
Rated 5 out of 5 by ABHL a great place to stay in DC
Location and attentiveness of the staff merit top ratings for the W in DC!
December 8, 2013
Rated 5 out of 5 by JaneP13 Excellent in Every Way
We love the W in DC - it's the perfect location and so beautiful - we love it!!!!!!!!!!!!!
August 13, 2013
Rated 5 out of 5 by John123 W DC - the Presidents hip neighborhood hotel
Lobby bar/lounge is awesome, but the rooftop is the spot. Amenities are standard Starwood.
October 22, 2011
Rated 5 out of 5 by Anissa Excellent Hotel
Great hotel location, nice lounge with fantastic views. Rooms are very "W" and marvelous!
November 26, 2012
Rated 3 out of 5 by FrequentTraveler13 NOT THE BEST HOTEL IN DC
I TRULY LOVE THE Ws. This is the only W that did not meet my expectations. I was put in a handicap accessible room with EXTREMELY LOW lying beds.My back started to hurt on this bed and I have stayed at many Ws across the US and never seen such a low placed bed. The room was small and there was poor SPG recognition. SPG 50s, 75s and 100s don't assume that you will be treated like a king here. Your status is useless here. The food in the lobby was poor quality and the shrimp were high priced and stale. I paid for it and walked down two blocks to a 24 hours MacDonalds where the food was much more tasty and low priced.I normally don't eat at Mac Ds but it seemed like a great idea on this day. I do not recommend that you take this walk in the late evening hours as it did not appear safe plus I was wearing a suit. Shady people were loitering in the area.
The hotel infrastructure was totally beautiful and worth appreciating. The staff at the hang out lobby at the top of the hotel was not very friendly and gave me bad unwelcoming looks, not sure why. The outside seating area on the top is SWEATY HOT in August but the views are beautiful. Overall the lowest W on my list. They can do much better here.
March 19, 2013
Rated 5 out of 5 by CLW1 WOW!
Wonderful experience! Terrific hotel staff. Perfect location for work and play in DC.
August 9, 2013
Rated 4 out of 5 by Julie33 Great Choice
The rooms were a tad small, but this hotel's a great choice for the downtown DC area.
April 18, 2013
Rated 5 out of 5 by RemoMD Fun way to see DC
My wife and I had a great time. The staff couldn't be better. Great location.
December 5, 2012
Rated 5 out of 5 by MJMVA Good stay
Only issue they forgot to let us know when the room was ready.
November 22, 2013
Rated 4 out of 5 by ZachDenver Just fun!
It was modern, it's wasn't cramped, and the hotel was simply put, AWESOME!
July 2, 2013
Rated 5 out of 5 by BC100 W Hotel Washington
Great accomodations - great staff.
One our favorite places to stay in DC.
August 16, 2013
Rated 3 out of 5 by AbFabSkyLife A little too energetic
The hotel is well-decorated and the staff are very energetic and eager to please. I especially liked the extra touch of hot cider in the lobby. However, the ambiance of the hotel is definitely designed for people who prefer a much higher energy experience rather than a relaxing escape. I returned for the evening around 11:30 to find a nightclub atmosphere in the lobby with techno music spilling out into the sidewalk (and wafting up through to my guestroom window) and a velvet rope in front of the elevator complete with bouncers who checked my keycard for access. The elevators were jam packed with drunken young college types. The hotel also overdoes the guestroom point of sale - it's literally decorated with bottles of water and wine for sale. Also irritating there's free WiFi in the lobby but not in the guestrooms - so bar patrons enjoy amenities that guests do not unless they come sit in the (frankly quite noisy) lobby? In J&G for breakfast the staff were wonderfully pleasant and engaging, but I had to ask each time for orange juice refills (they refilled coffee automatically but ignored the empty orange juice glass). Throughout my stay the service delivery was practiced (with genuine warmth) but not polished. A great location but if you're looking for relaxing luxury this isn't the place.
February 3, 2014