Rated 4 out of 5 by angelap Great Pool, Great Bed, But lost my Cartier
It was Excellent trip before I recognize lost my ring, Cartier.
Bed was nice, Staff was kind,
but I left my rings in the room. and I didn't remember that i didn't bring my ring. I just check out immediately.
and.. I was recognize on the airplane that I left my ring in the room.
I was contact with hotel, but they say there is no ring. and they just get the gust right after me. So they can't find anymore...
September 25, 2014
Rated 5 out of 5 by Glenn44 Great location ,very modern
The Hotel had a great feel,great location,staff made us feel special.
Suites could have been a little bigger!
We were told we would get a15% discount as a SPG Member but did not.
September 26, 2014
Rated 3 out of 5 by Forest8081 Luxury Brand without the Luxury Service
Nice looking hotel and a premium brand but several gaps in quality of service. Some staff are good where as others are poor. The feeling I get is that the hotel hires a mix of experienced and temp staff.
September 23, 2014
Rated 3 out of 5 by Alpha001 Not what I expected of a W
Hotel looks funky but other than that, its all downhill:
1) The staff are not adequately trained to manage customers (other than the reception staff who were very efficient)
2) For paying close to 600 bucks a night, i should not have to carry my bags up and down
3)f&b options are very limited
September 20, 2014
Rated 5 out of 5 by eeqa89 Best hotel by far
Spacious room and friendly staffs,food are absolutely delicious. My 2nd return and more to come! Never a dissappoinment!
September 20, 2014
Rated 5 out of 5 by leeklinjack Great hotel with nice scenery
A very nice hotel with a good view. Amazing pool with nice breakfast.
September 19, 2014
Rated 4 out of 5 by KarYan Comfortable & leisure stay
We arrive hotel at 2.15pm and try to ask for check in, however the room is not ready yet, we understand that for normal check in time is at 3pm. The check in counter did offer us to enjoy the facilities first while waiting for the room, and they will give us a call once it is ready. In fact, they did call us on 3.10pm to inform the room is ready. We are quite happy on the arrangement and have a pleasant & relax time there.
September 16, 2014
Rated 4 out of 5 by Guohao This hotel is beautiful
The swimming pool is amazing.
September 17, 2014