Rated 5 out of 5 by TJR1a Hotel with a great team and a relaxed atmosphere
From the beginning we felt very comfortable. The team was very friendly and helpful. Especially good: the restaurant: Kitchentable!! The chef and his crew had an extra glutenfree pizza and pasta cooked for me - just good and abolutely amazing. A great job! THANKS
7. November 2013
Rated 5 out of 5 by PureGlamTV One of my FAVORITES - worldwide - perfect W-hotel
As a SPG-Lifetime Platinum member I stayed in a lot of Starwood hotels and also W-hotels over the past years and it is not very often that a hotel got you speechless.
One of the best teams I ever saw in a hotel - from greeting till checkout I can not remember one single moment of a unfriendly or not helping guy.
During my two night stay I tested nearly everything and couldn't find any place I do not like - both restaurants are brilliant ("the kitchen table") and ("the skirt") a fantastic steakhouse.
Wonderful dinner on very fair prices and the quality of the food is also very good. If you see locals coming to a hotel restaurant 20-30 minutes by car - you know the answer about the restaurant... PERFECT
This hotel only recommends hotels in the neighbourhood not belonging to the hotel without requests... a table reservation for the skirt restaurant in the hotel might be recommended
The pool and the size of the pool are fantastic (open 24 hours) - so huge - perfect to relax and untypical for W-Hotel.... the spa is a must use - beautiful spot and very silent place to relax and to enjoy...
If you think about going back to the airport - you should think about using the Wheels service of the hotel and you will arrive back relaxed at Changi Airport
For me on my Asia tours it is a place I have to stop and come back... - not once in a lifetime experience - a experience you want to repeat frequently...
Thank you W-hotel Singapore for these memories
9. Februar 2013
Rated 4 out of 5 by singapore good house
almost everything is good except that the staff are not written down what you meet anywhere else.
The morning meal because I had the feeling that not all employees know what they need.
Please write to employees
Very nice room getting Thanks
20. Januar 2013
Rated 5 out of 5 by estuance Great service and fab facilities
The staff were very attentive and welcoming, always attending to our needs. The facilities were also kept extremely clean, and the variety of facilities wow-ed me. Will definitely be back again!
2. März 2014
Rated 5 out of 5 by FINCON Comfortable stay
Excellent Facilities and very Warm and helpfull staff.
Overall a very satisfactory experience.
2. März 2014
Rated 5 out of 5 by John10 Wonderful stay, thank you
My family and I stayed at this hotel for 10 days recently and it was a wonderful experience. Staff could not have been nicer, room was fantastic. Great little restaurants just around the corner. Not much to add.
28. Februar 2014
Rated 5 out of 5 by Chiar0scuro Wonderful break in Singapore
My wife and I, and our 12 year old daughter had a wonderful stay in the W Singapore. The staff we met were all incredibly welcoming, courteous and professional and provided great service. Other hotels in the group could learn from the W Singapore in recognising Platinum membership (W New York take note). We thoroughly enjoyed the poolside area, cocktails at the Poolside bar, Happy Hours at Woo Bar and breakfasts in the Kitchen Table. I've stayed in a few W Hotels , and although the 76th Floor Rooftop Swimming Pool at the Hong Kong W makes it difficult to match, we enjoyed our Singapore experience every bit as much.
22. Februar 2014
Rated 5 out of 5 by sloves Excellent Get-away experience!
Room - The rooms were very nicely designed. It is exactly as how you have seen from the website. We stayed in the Wonderful room, the smallest room in the hotel, but yet we already find it pretty amazing. Although it is a little expensive, it was worth it as the room was spacious and we had the nice view of one marina. We loved the sound system in the room and the unique lights in the room! You can choose from pink, purple, white, blue, etc to suit your mood. The toilet is pretty amazing with a nice tub and showering area. The best part is, the design of the toilet is great that even when you use the tub or the showering area, you are still able to keep the toilet dry. The room had one of the best bed I slept in, but the pillows were a little too soft for my liking. The toiletries provided were pretty amazing, from the brand BLISS. They had a wide range of toiletries even facial wash and body butter.
Customer Service - Checking in was a breeze. This is the first time that the customer service at the check in counter explained everything in detailed to us, from the room, to the use of the facilitates, the restaurants available, etc. Thumbs up for that! Apart from that, we notice that every staff who walks pass you will attempt to say hi or at least smile at you. The security of the hotel is also good as you have to place your room keys into the lift before going up. We would also want to give special recommendation to the people working at the pool and the pool bar. As we visited the hotel during the valentines weekend, everywhere was serving the Valentines Menu which we were not keen on having. The only place available with 'normal' food was the pool bar - WET. The bartender, Kelvin was really friendly and chit chatted with us through the dinner and offered great recommendation for the burgers there! The pool manager came by and said hi to us. When he knew we were on our honeymoon staycation, he actually surprised us with a lovely chocolate cake! Really impressed with this gesture made our stay even more memorable!
Environment - The only facility we made use of was the swimming pool. The pool was great and it was good to know that it is 24 hours! They even provided floats and stuff for guest to use at the pool that made it a nice place to chill out. There were plenty of chairs and even hammocks for guest to laze around in. Iced water was also served regularly at the pool. The rest of the place like the main lobby or the lift lobby is filled with cool art pieces that added to the atmosphere of the hotel. Drinks were also provided at the lobby. Although it was the Valentines Weekend, we did not feel that the hotel is overcrowded, but yet it was still cozy and quiet that made this trip really relaxing.
Other services - The Wifi provided had very strong connection and we could connect our gadgets to the wifi anywhere in the hotel! They also did not limit the number of gadgets we could connect to.
We would definitely recommend people to visit this hotel and thank you for living up to the expectations of the 5 star hotel. You have provided services beyond our expectations!
17. Februar 2014