W London - Leicester Square

  • Leicester Square,
  • 10 Wardour Street
  • London,
  • England
  • W1D 6QF
  • United Kingdom
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Note: At this hotel guests 12 and under are considered children. Please adjust the number of adults and children as needed.
Please see room terms and details for information about rollaway and/or extra person charges.

Family Plan Policy

Children who are 12 years or younger sleep for free in the existing bedding of a room shared with a paying adult. For children above the age of 12, extra charges may be incurred. Rollaway beds are available upon request for a nightly fee. Only a suite can accommodate an extra rollaway bed.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room. Proof of identification may be requested at check-in.

Rated 3.9 out of 5 by 315 reviewers.
Rated 1 out of 5 by Very Disappointing A trendy and noisy hotel in a superb location but lacking service, warmth and comfort. Great for a nights stay on the town in London. The front door service on arrival was non existent, except for the 3 bouncers to the hotels nightclub/bar who don't handle bags. It turns out that the only entrance to the hotel for guests is also the same entrance as the nightclub and bar and the doof doof music at the hotel entrance sets the vibe for the rest of the hotel. To get to reception we had to drag our bags through the crowd of 19-23 year old clubbers and share a lift up to reception with them, we found that the doof doof music heard in the lobby is also played in the reception and on each accommodation floor and this is a Sunday night! Minimal staff at reception and they cannot prioritise between guests and staff chit chats. Starwood status is not recognised and the normal room upgrades are not available at this hotel. Rooms are clean and functional for a one night stay but beware, the toilet and shower are in closets and the sink is in the main room. So no privacy for changing. Water does not go away out of sink. WARNING! Beware of the day porter/doorman staff touting for local private vehicles. They will tell you taxis are not available and instead direct you to private cars. I needed to go to Fortnum & Mason and hotel doorman arranged car and the price of 15 Pounds. I didn't realise it was only .4 of a mile until I reached the destination, I had been conned. To make it worse on leaving the hotel after our 3 night stay, to go to the airport a private car service was arranged by our airline. Not the hotel. For some strange reason the hotel door staff tried to conn another guest to pay them to catch a lift in our private car. We said no once we realised what they were up to. A very very disappointing Starwood and W experience. Over a 3 day stay we saw no-one resembling management staff and if they were there they are oblivious to the poor service or complicit with it. September 9, 2014
Rated 1 out of 5 by W Lounge Tried to go for a cocktail in the W Lounge with 3 friends on Friday night - the girl with the clipboard on door was the rudest and most aggressive person we've ever come across, 3 of us work as event managers in the music and film industry and are always looking for new venues to host launches - we wouldn't ever look at the W again for employing staff that speak to people like that. There are ways of letting people know that they need to be on a guest list without being so rude and dismissive - no matter who you are. Sort your staff out and train them to deal with people in a professional and courteous way so you don't lose any more potential business. December 16, 2012
Rated 5 out of 5 by Phenomenal Hotel! The best 5 nights ever at a hotel!! September 13, 2014
Rated 2 out of 5 by Pretentious, even for a W I will disclaim that I am not the biggest fan of the W chain in general, but this W reminded me of Biff's casino in Back to the Future II. The lobby resembles a tinfoil fitness centre helpdesk, while the corridors leading to the rooms are so dark that guests may be well advised to carry a torch to be able to see the inelegant plastic doors leading to their rooms. The rooms themselves have a futuristic twist reminiscent of Wong Kar Wai's 2046 train ride and the bathroom is conveniently located in the middle of the room for maximum privacy. The staff seemed quite pleased with themselves, perhaps too much to welcome the guests with due courtesy. I only stayed for one night and I was very glad to get out of the casino frequented a flashy, hungover mob. December 15, 2011
Rated 2 out of 5 by Awful Service Lovely Looking My stay went from bad to worse: Tried to check in at 2:30pm and was told systems were down and asked to sit on a nearby sofa. After 20 mins of being ignored I complained to be told well it is not 3pm so you cannot check in yet anyway Got to room which looked nice. AV equipement broken in room so complained - was told yes it is broken and no nothing can be done. Spice market was lovely and the bar great At 2am a loud party was being had in the room next door to ours 629, we complained. 3:30am still a very loud party going on which had moved to the corridor. A timid response from a security guard was given. 4:30 am the party continued by this point we had complained 3 times and nothing had been done. Eventually at 5am the duty manager arrived and shut the party down. Wardrobe door was loose and fell off hinges preventing access to bathroom - engineer could not fix so we had it balanced up against a wall. Just to top it all when checking out - the welcome desk manager said how was your stay! We told her and the response was well it is not our fault that people get drunk, doors fall off wardrobes, check in processes fail and AV equipment in rooms don't work. I assume she meant it was ours? I stayed for 1 night spent £700 and was offered nothing in compensation for my troubles. Final point when booking I was asked if it was a special occasion - I said yes our anniversary. Did anyone say happy anniversary or treat us differently.... NO! Awful truly awful January 22, 2012
Rated 5 out of 5 by Fantastic Exceptional location, service, attentiveness, great room, fabulous breakfast, the only place to be in London September 6, 2014
Rated 4 out of 5 by Excellent Hotel We were delighted to be upgraded to a Suite on the top floor, as it was our Anniversary. The suite was amazing and very comfortable. The only problem with the room was that the music was left on in the gym, which our room overlooked, and the bass from the music woke us up a lot in the night. The only other problem was, the staff on the entrance, who constantly checked we were staying at the hotel, before we could go in, as if to imply that we didn't look as if we should be staying there, as other people who walked in at the same time, were not asked the same thing. But overall an excellent hotel, in an excellent location. August 26, 2014
Rated 2 out of 5 by Wonderful ? No so wonderful If you expect this hotel is going to be a wonderful stay for your trip, you may want to think again. I stayed here few times and dont think I will stay here again anytime soon. As a SPG higher tier member, I never got my SPG upgrade benefits here, no matter full or quiet of this hotel. The room design is not for business travelers too as you definitely dont want to type your email and work your business matters over a sink or next to it. Whats more, I will never stay at a hotel which only give you ONE complimentary bottle water per day, a cheap plastic curtain/blind, and NO slippers that I have to walk barefoot in my room which is very dusty. May 16, 2012
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