Rated 1 out of 5 by Carmichael Hotel or club?
is this a hotel or a nightclub? Nice upgrade to room 411 but the pounding vibration from the nightclub until 230 am made sleeping impossible. First night I assumed it was from Outside only to discover it's actually the hotel itself. Very disappointing. I have stayed here 10+ times. Won't go back.
May 29, 2015
Rated 5 out of 5 by Travel2015a Inspiring hotel design
Compared to the standard hotels, this property offers a unique design and the room is still in a very good condition. Excellent staff manages to give the hotel a person touch.
May 26, 2015
Rated 5 out of 5 by BlairT outstanding service
Stayed at the W Leicester Square for three days and had a wonderful hotel experience. Want to specifically thank Gabriel, Richard and Emma for helping make our stay memorable. Their attention to service was top notch and made our stay at the hotel a memorable one.
May 25, 2015
Rated 5 out of 5 by toddml Platinum Breakfast Got even Better
Once again I found myself at W London and once again I enjoyed the stay hugely!
What I really like is how the hotel is always looking at ways to improve things and this time Spice Market seems to have been the focus! The breakfast selection was already good and loved the evening menu already! They have added hot options to the buffet that is included for the Plat Breakfast so now you get Sausage, Bacon, Mushrooms, Tomatos and Scrambled Eggs included!
In the evening they have added a few things to the Spice menu and updated it for spring, so even more choices now and still amazing service!
The hotel itself, the staff are great from checkin to the bar making sure we have a great stay with excellent spg recognition!
This hotel is certainly W style and as such it maybe wouldn't suit everyone, but if you want the W experience then its a great place to be, but more than anything the staff make the hotel!
May 25, 2015
Rated 4 out of 5 by veryjoe Globally good
As an "old" SPG Lifegold and Platinum the upgrade would have meant NOT a Studi Suiote . Thsio room is very ok for a business man for opne or two nights.
May 21, 2015
Rated 1 out of 5 by Loverofquality Weird and Horrible!
Very disappointed of my stay in this Hotel. The room design is modern but absolutely not comfortable - as example: shower room and toilet were separate, wash basin is in the middle of the very small room.. The door of the shower room and toilet are so heavy and cannot stay open, yet the shower leaked. The mirror next to the bathing should have light but apparently was broken, so we have no light during brushing teeth. Honestly, this is not a level of W hotel. I really do not use this hotel ever!!!
May 14, 2015
Rated 5 out of 5 by toddml Perfect Stay
This is exactly how a W Hotel should be, great service, an atmosphere in the lounge, great food in Spice Market and superb drinks in the Lounge & Wyld!
We have stayed here many times and keep coming back because it is all so well done! The front desk staff are so friendly and welcoming it feels more like your arriving back home than at a hotel!
We ate once again in Spice Market the food was as good as ever, the menu is varied so you can create a different experience each time. The service is great also and not just for evening meals but the breakfast selection and service is great again friendly and helpful!
The W Lounge is a great place to relax during the day and then in the evening transforms into a more lively place which is exactly how it should be at a W!! Wyld is maybe a little overlooked by some but is a great way to spend the night, it builds as the night goes on with great service and drinks throughout!
This is what a W experience should be!
May 11, 2015
Rated 3 out of 5 by TTillmate Good location, Nice surroundings...but too loud
The hotel itself was decent enough. However, music out the window until 2 am and then a VERY loud fire alarm (false alarm) going off not once but TWICE during my 4 night stay did not lend to a pleasant experience.
May 11, 2015