Rated 1 out of 5 by OG28 this hotel needs some serious "polishing"
Even the best hotel schools in the world can't make up for employees who are not motivated! Poor performance, lack of personal committment across the lines!
Very expensive Hotel thanks to a wonderfull location behind the Opera. Organistaion/Staff not up to Hotels who ask half the price.
May 4, 2015
Rated 5 out of 5 by mmarcus Exceptional Staff and Hotel!
I have been to Paris many times and usually stay at the same places. This trip I decided to try somewhere new. The staff is at the W is extremely accommodating and go out of there way to make sure you are happy. The W is a small boutique type hotel which provides a very intimate experience. The staff is attentive and hospitable. The gym is a challenge if you want a serious workout but I reminded myself I was in Paris and went for a walk. It is a great location and practically on top of the Opera subway station and since I skipped the gym....I walked to the Louvre.
I am so happy I tried somewhere new! Thank you for an AMAZING stay W!
April 5, 2015
Rated 4 out of 5 by wjb61 perfect and cool hotel for visting paris
very good, friendly staff, very cool and nice rooms, the beds are perfect, perfect located for vistib paris, we will come back soon.
April 5, 2015
Rated 5 out of 5 by PlatinumForever Best W ever..
i've been to many W Hotels and although many are very nice, this one is by far a cut above.. a very pleasant surprise.. Best reception as a Platinum guest of any Starwood property (including St. Regis), best room upgrade, best room amenities, best 'special request' accommodation, good location, immaculate room and hotel.. Better than the Westin (which isn't terrible) down the street.. Very cleverly designed and unique.. only small issues?.. internet service isn't great (which is most of Europe) and the gym is a bit lacking.. Highly recommended.. and i'm not easy to please.. :)
March 29, 2015
Rated 4 out of 5 by MS2012 Good location
I had a one night stay at W Paris and loved the room decor of the bedroom in Opera style. Check in was a breeze and the staff could give me valuable advise on which was the best way to get to the airport with my luggages . They also gave me a room upgrade without question as I am a SPG gold member.
I will stay at W Paris again in my next visit.
March 17, 2015
Rated 5 out of 5 by JayJaySt Wonderful Stay
Very pleasant stay in Paris. The staff, the location were really "W"onderful. The hotel were kind enough to upgrade me to a suite room. I'd like to thank the staff especially Mr. Sebastienne who was very nice and helpful and Mr Loris. See you soon in Paris.
February 28, 2015
Rated 5 out of 5 by gemofday1004 Extreme WoW hotel~!
I stayed with my mom, which was frist time travel together. It was Excellent Service and very in central
I must stay your hotel next time when I visit Paris.
January 16, 2015
Rated 4 out of 5 by crb75 Modern Hotel, Good Location
I really loved the location of this hotel - absolutely perfect. Suite was an ok size, but very comfartable (especially the W bed) and had a huge bathroom. Although one day my room wasn't cleaned until after 4.00 pm - housekeeping was generally very good.
Staff were friendly, but lacked attention to detail and that certain something that defines true service.
Breakfast was very underwhelming.
However the location really makes up for other minor faults.
January 12, 2015