Rated 5 out of 5 by LandedSPG A possible new favourite in the making....
I am a very high frequency traveler and generally stay @ any W-Hotel nearby at least once. I've stayed in a lot of them around the world and have a couple of favourites; the ones that I think go above and beyond all expectations, but service and hotel design being my main points of interest. I now might have to add the W-Paris to that list. The only reason I am not 100% giving them a total vote of confidence is because I only stayed one night and I don't generally fully endorse only after one night stay, but I got to tell you, it was great night.
Probably, one of the best designed W's, very very chic! It's not a very tall hotel but that's due to the Paris city limits on building height, outside of that, it's a beautiful hotel with ultra modern style (elevators) combined with bright colours (the red winding staircase). The Living Room was well designed too, although not a stand out, the drink menu was fairly priced plentiful, similar to other W-Living Rooms. I stayed in a Fabulous Suite and I think it was VERY fabulous. The room design was very nice, and the bathroom was right out of the future. The only issue, and maybe unfairly on my behalf, is that the size of the "suite" was very small. Basically, it was room. But generally speaking, all hotel rooms in Paris are smaller than what you would have experienced in the States, so take that for what it's worth. Still, I will say, hands down, one of the best designed rooms I've ever stayed in. Really, top notch!
Now to best part I think was the service, straight from the welcoming reception highlighted by Elizabeth to the room service by Sebastian and my expeditiously assisted departure by Ignatieff (I hope I got the names right)! Also, thanks for the warm wishes about Cannes, so far so good!
MY pre-arrival introduction by Cecile was also done very nicely as per the classic Insider approach by the W-wellcome team!
So, yes, the service was great, the location was great and the hotel was AMAZING. I will be back and I will review in detail when I hit 5-7 stays. For now, rest assured (literally and figuratively) that you won't be disappointed if you give the W-Paris a try!
This hotel meets all category 7 expectations (including price - this is not a cheap hotel) but you leave feeling you got great value for your dollar and remember that you get what you pay for and in this case, I think you get more than what you pay for!
May 20, 2012
Rated 5 out of 5 by Osizi27 The W is Fantastic!
The W Paris-Opera Hotel is just ideal. Everything checks off:
Location is premium (Right next to the Legendary Opera)
Staff is warm, friendly and Professional
Chefs are really good
The Hotel is tastefully furnished
An Apple store is next door in the same building.
I cant find one bad thing to say. Great Stay
September 25, 2014
Rated 3 out of 5 by CsQuared2 Nice stay, a few remarks
We had a nice stay and the location is great. The staff is very friendly and helpful.
Only a few remarks, I asked for a crib when I booked the room, so when we arrived I expected it to be there but it wasn't. No problem, they would probably put it there during turn down. We went out for dinner and when we came back, still no crib and our beds were still a mess. I went down to ask the reception about the crib they said it should be there. hmm I don't think so. finally they put the crib in the room, but does it have to take so much effort to put a crib in a room?? Which 5 star hotel doen't have turn down service? And its 2012 still no free wifi in the rooms?
May 24, 2012
Rated 2 out of 5 by SPG60614 Would not return. Rooms are uncomortable
Front desk staff could not have been nicer and more helpful. The Plat breakfast was great. .
However, rooms are just not comfortable. First, the heating A/C doesn't work well. I could never get the room below 73 F (23 C) even though it was 45 F (7 C) outside. Had to resort to sleeping with the window open. Also, the lighting system is bizarre. The bathroom has extremely bright halogen lights, which is great, but you cannot manually turn them on or off. They are operated by motion sensors, and you will be blinded by them at night. The only way to turn them off is to turn off the master switch, which then plunges the room into total darkness. Just not well thought out. Also, the sink is one long trough with a 7" sliding shelf at one end, so there is virtually no counter space. Also, there is no clock in the bedroom on the nightstand. Finally, there is frosted glass between the shower and sleeping area, so there is no privacy if that is important to you.
Also, the previous guest left the alarm clock set (housekeeping did not turn it off) so I got a nice 5 am wakeup from the alarm clock that was in the sitting area.
I would not return. For the amount of money I spent, I could do much better.
April 22, 2013
Rated 5 out of 5 by Dkp1 Perfect in Paris
I'm so pleased to be writing the first review! My boyfriend and I stayed here on our first trip to Paris. The W is gorgeous. Our upgraded room was perfect in really every way. It was a well appointed small suite with a two-sinke bathroom and huge shower. There was a walk-in closet. The design really made great use of the space and made the important areas large. The location seemed very central to us and easy to navigate. We will be staying again.
Concierges extremely helpful in advance.
April 26, 2012
Rated 3 out of 5 by GuruLee Little bit dissapointed
Location is good.
Copmaring with other hotels (Non SPG) it is quite new and modern, but rooms are too small and prices are overrated.
Breakfast is TERRIBLE and extremely expensive. They want to charge each person for 38 Euros for breakfast and it only contain very simple food and does not contain omelette. for omelette they wanted to charge extra money. We refused to eat such extremely expensive breakfast and near by hotel found cafe. for 2 persons breakfast costed us just 17 Euros. I was checking everyday Hotel restaurant during breakfast time, and it always was empty. I dont understant policy of hotel to have high price and dont have any clients there.
Room was very small and not comfortable. Room service do not care about our request, every day were missing tooth paste.
If I go again to Paris I will not stay here again.
January 15, 2014
Rated 4 out of 5 by Lasvenska Best concierge ever!
We had a very pleasant stay at W Paris Opera. The location is great. Walkable to many things. Staff is very helpful and I wanted to highlight the concierge service. Both Claremont and Marko were exceptionally professional and very helpful. Marko went the extra mile. He sent us emails with suggestions for shops and restaurants, called to remind us of our upcoming soccer game start time when we got mixed up on time and didn't show up to pick up tickets. We were very impressed!
September 3, 2014
Rated 5 out of 5 by tcpyt Great Concierge and Services
We had a wonderful stay at W Paris. The concierge was really helpful in making suggestion for our dining arrangement in various wonderful restaurants and getting us there. We had four amazing dinning treats including a 2 stars on Christmas Eve and a exquisite dining experience in a 3 stars restaurant. We also manage a private tour to various local attraction that was excellent. Thank you guys.
December 29, 2013