Rated 5 out of 5 by KJSTravel Best hotel in east asia.
The facilities and public space is very fashionable and iconic, but I would rather say the hospitality of all the staff that I communicated with was the best quality ever! I do highly recommend this hotel.
December 23, 2014
Rated 5 out of 5 by wongnelson Best Hotel in Taiwan
W taipei is definitely the best hotel in town. I have stayed in more than 20 W hotels worldwide and the staff in W Taipei are the best! They really friendly and helpful. Please keep it up and i will be back again.
December 4, 2014
Rated 4 out of 5 by lifang09 Excellent Service
Excellent service by W Taipei Vivian Ho.
To celebrate our wedding anniversary. She gave us an excellent room with a good view of Taipei 101 and gave us a cake & a card to wish us 'Happy Anniversary'. It was a sweet surprise.
We just stayed there for a night on 27 November 2014.
December 3, 2014
Rated 1 out of 5 by Priscilla This is not the hotel I am looking for!
I have been stayed in this hotel in Taipei for couple times this year. For every time I stayed in this hotel, there is something really upsetting me, eg noise in room at night that made me can't sleep, reserve for non smoking room but come up with smoking room, etc.. With such charges, i do think i can have other better choices in town. Finally, I came up to the conclusion that THIS Is NOT THE HOTEL FOR ME!!!
September 15, 2012
Rated 5 out of 5 by elmo913 Wow every single time!
Ever since the opening of W Taipei on 2/14/2011, it has been my go-to spot for relaxation, special celebration, and more importantly, to eat, drink and party like Anthony Bourdain! I have been bestowed countless WOW moments, from my mother's birthday, to New years Eve, to baby shower, to client dinners. W Taipei always aims, not to please, but to exceed! The caliber of the staff and extraordinary dedication from management is unparallel. For the foodies, Kitchen Table is a bounty of any epicurean's heaven, from proscuitto to popovers (that I have never seen outside of BLT restaurant!).
March 4, 2013
Rated 2 out of 5 by SPGfanlosingfaith Bad Service
I had a Marvellous Suites for 4 nights to celebrate my birthday. But the experience was anything but marvellous.
Some of the service people have egos larger than their guests. Their W uniforms somewhat transformed them into a more superior human form, and SPG takes on a different meaning : selective preferential guests.
(1) handle your luggage if you can, else you really have to wait very very long because it is usually misplaced
(2) service people are not hospitable, as they reply "no", "sorry, not possible" almost immediately without the intention to help
(3) the hotel is like a night club - you see all sorts of party go-ers, and hookers, etc.., especially on weekends. Some were so drunk they slept in the lobby
W Taipei is like Mecca in Taipei - everyone goes there. Hence I can see why the hotel is getting arrogant.
My stay at the Marvellous Suite was a mistake, as the hotel didn't seem to treat me as an important guest. No newspapers, no late checkout, a lot of rude remarks from them.
The hotel location is also not that fantastic. You may say it's at a centralised spot, but it is on the wrong side, so it is difficult to get around and arrived in front of the lobby.
June 26, 2012
Rated 5 out of 5 by Lesl Good experience in Taipei W
Friendly staff; nice room with the cute sculptures
November 20, 2014
Rated 5 out of 5 by AW46 Fantastic Hotel
all amazing. great hotel, well decorated, friendly, my home away from hotel in Taipei.
November 19, 2014