Rated 5 out of 5 by Doris Staff is well trained and professional
I had great experience in W Taipei. I think it is one of the best W, I would recommend. Understand what guests need and response immediately with great manner and attitude.
May 20, 2013
Rated 5 out of 5 by Dolphin Justine - An Outstanding Staff at TKT
Justine at your restaurant "The Kitchen Table" is a true star. Her professional, energetic, and considerate service has given me a great start every morning from breakfast.
April 15, 2013
Rated 5 out of 5 by Galaxy The Room Facilities are Excellent
The room is large and bright. The room facilities are excellent and trendy. The daily supply of accessories is sufficient.
Should add a TV channel covering Hong Kong news.
January 25, 2013
Rated 5 out of 5 by Babygold Best hotel ever!
Everything is just perfect! Nothing to think of to be improved. We will definitely recommend W hotels!
December 9, 2013
Rated 5 out of 5 by RalphHK One of the best!
The W-Taipei is one of the best W-Hotels in the world! Excellent service, great rooms and wonderful food! It's a great pleasure coming back every month!
October 4, 2013
Rated 4 out of 5 by PsyPsy2013 Get Improvement
The majority of things of W Taipei are alright, but just the simple manners, etiquette, knowledges & solving problems skills of staff must seriously get improvement.
May 15, 2013
Rated 3 out of 5 by PapaFong Superb Guest Room
Fresh and spotlessly cleaned throughout my stay. Everything worked too!
However, crowded shuttle lifts between 1-10 ruins the guest experience totally.
September 29, 2013
Rated 5 out of 5 by WaiC Wonderful experience, definitely will come back next time
Excellent location with shopping centers and public transportation nearby. Staffs are friendly and helpful all the time!
November 13, 2013
Rated 5 out of 5 by jenstar 1st Stay
This was my first stay at a W and I thoroughly enjoyed the experience. Thank you.
December 8, 2013
Rated 5 out of 5 by Mike73 Great for vacation
I stayed at the W Taipei with my family.The hotel was super nice and comfortable. The staff had excellent service attitude. I definitely recommend it.
July 5, 2012
Rated 5 out of 5 by PBear Best in Taipei
Wonderful service, staff always happy to help
Excellent SPG recognition with a room upgrade
Expensive for Taipei
September 1, 2012
Rated 5 out of 5 by JQJQ Best hotel I have been to
I have been to many hotels worldwide. Have also been VIP status and SPG status here is more than what is expected.
November 3, 2013
Rated 4 out of 5 by stevehkg Perfect Taipei location for Business and Leisure
Great view from Taipei 101, Convenient located with the spacious high ceiling glass window. Its a nice way to see the trandy side of Taipei City.
November 1, 2011
Rated 4 out of 5 by CHCH Room Clealiness
There is a stale smell in the room. Perhaps you can place air freshener or aromatherapy incense in the room for compliementery use by guests.
January 7, 2013
Rated 4 out of 5 by brentS great deco
a very modern yet comfortable room.
however, the only downside is that you need to switch elevator from lobby to guest room and vice versa.
December 30, 2012
Rated 5 out of 5 by Keithkw Must stay in Taipei
Best hotel in Taipei, for business or for partying. Lovely pool, bar, and just beatiful people all around. Best W experince I have so far.
May 2, 2013
Rated 4 out of 5 by Yohan Amazing Suite
It has been really enjoyable to be able to stay in one of the amazing Suite at the W Taipei! Wow! :-)
I'll definitely be back very soon.
February 4, 2013
Rated 5 out of 5 by HAWAII2ASIA GREAT SERVICE
The rooms are modern and comfortable with really cool extras in the room. The staff is really friendly and go above and beyond to help.
February 3, 2013
Rated 5 out of 5 by biggs What a Great Place
My first trip to Taiwan. Staying at the W made me want to spend more time here. Staff was very helpful and the Lounge was a lot of fun.
May 25, 2012
Rated 5 out of 5 by jesse53 Excellent
Excellent service, accommodations, facilities, and entertainment. In the future I will always check for a W hotel or an SPG affiliate.
May 29, 2013
Rated 5 out of 5 by 5run Great Experience
It was my first visit to Taipei, and W Taipei made it perfect. Great location, excellent staff and awesome room.
October 13, 2013
Rated 5 out of 5 by Kenneth Congratulation
I would like to congrats to your hotel management and team that you are really one of the best hotel at Taiwan.
April 25, 2013
Rated 5 out of 5 by leonidas Excellent
Everything was exceptional. The lobby had a very vibrant bar, the restaurant had great food, the staff was very helpful and quick.
March 6, 2013
Rated 4 out of 5 by Chow Great experience
The room size is fit for my need - not too big and not too small....stylish with gd facilities. I have great stay in this hotel!!
February 1, 2013
Rated 4 out of 5 good location
hotel is in a good location but not easy to access from hotel room to parking lot. location of swimming pool is not good either.
January 10, 2013
Rated 4 out of 5 by samemail Improvement Required for Breakfast Service
variety was good but quality of food was so so; services staff not well trained and arrangement for seating was not good.
January 3, 2013
Rated 4 out of 5 by Regular2MountainView Overall Good But There's Inconsistent SPG Platinum Benefits Delivery
Great product and location. Service is pretty decent overall but there can be inconsistency in delivering SPG Platinum Elite benefits to Platinum members.
1 - SPG Elite Platinum counter doesn't seem to be in operation at peak hours when it counts the most. That is not what I usually experience with other SPG properties - they would make sure that the Platinum counter is open when it is busiest and when the check-in/check-out line is at its longest.
2 - I've stayed at the W Taipei in Oct 2012, Dec 2012 and May 2013 in the last 9 months. Twice at check-in, they didn't ask me about my preferred Platinum arrival gift/points selection and I had to either remind them during check-in or come down to the front desk again (Platinum counter not in service).
3 - I know upgrades are subject to availability but sometimes I question whether the front desk staff really try or not. That's because my colleagues who are SPG Gold members got upgraded when they checked in just a few minutes before me.
Wish there were more consistency in delivering SPG Platinum Elite benefits.
That said, it still is a great hotel so long as you're not directly above the bar on weekends.
July 1, 2013
Rated 5 out of 5 Tv turn on automatically in mid-night :(
I stayed at 1627 from 19-23/8, at 1st night, don,t know why the Tv turn on automatically in mid-night
August 24, 2013
Rated 5 out of 5 by Arnosa Great time @ W
W is a trendy hotel, where all is happening. Great staff, great location, great atmosphere in hype Taipei.
February 25, 2013
Rated 5 out of 5 by lienalan Wouldn't Stay Anywhere Else
W hotels has to be my favorite hotel chain to stay at. I wouldn't think about staying anywhere else.
January 21, 2013