Rated 5 out of 5 by WaiC Wonderful experience, definitely will come back next time
Excellent location with shopping centers and public transportation nearby. Staffs are friendly and helpful all the time!
November 13, 2013
Rated 4 out of 5 by Chow Great experience
The room size is fit for my need - not too big and not too small....stylish with gd facilities. I have great stay in this hotel!!
February 1, 2013
Rated 4 out of 5 good location
hotel is in a good location but not easy to access from hotel room to parking lot. location of swimming pool is not good either.
January 10, 2013
Rated 5 out of 5 by JQJQ Best hotel I have been to
I have been to many hotels worldwide. Have also been VIP status and SPG status here is more than what is expected.
November 3, 2013
Rated 4 out of 5 by samemail Improvement Required for Breakfast Service
variety was good but quality of food was so so; services staff not well trained and arrangement for seating was not good.
January 3, 2013
Rated 5 out of 5 by amy1298 wu
i like design ，everything
February 16, 2014
Rated 5 out of 5 by Babygold Best hotel ever!
Everything is just perfect! Nothing to think of to be improved. We will definitely recommend W hotels!
December 9, 2013
Rated 5 out of 5 by 5run Great Experience
It was my first visit to Taipei, and W Taipei made it perfect. Great location, excellent staff and awesome room.
October 13, 2013
Rated 4 out of 5 by Regular2MountainView Overall Good But There's Inconsistent SPG Platinum Benefits Delivery
Great product and location. Service is pretty decent overall but there can be inconsistency in delivering SPG Platinum Elite benefits to Platinum members.
1 - SPG Elite Platinum counter doesn't seem to be in operation at peak hours when it counts the most. That is not what I usually experience with other SPG properties - they would make sure that the Platinum counter is open when it is busiest and when the check-in/check-out line is at its longest.
2 - I've stayed at the W Taipei in Oct 2012, Dec 2012 and May 2013 in the last 9 months. Twice at check-in, they didn't ask me about my preferred Platinum arrival gift/points selection and I had to either remind them during check-in or come down to the front desk again (Platinum counter not in service).
3 - I know upgrades are subject to availability but sometimes I question whether the front desk staff really try or not. That's because my colleagues who are SPG Gold members got upgraded when they checked in just a few minutes before me.
Wish there were more consistency in delivering SPG Platinum Elite benefits.
That said, it still is a great hotel so long as you're not directly above the bar on weekends.
July 1, 2013
Rated 5 out of 5 by hydro111 One word, cool !
From the entrance to the shower head, all of the circumstances are COOL !
January 6, 2014
Rated 4 out of 5 by KKPY Mr
The location good and the room are clean but a little small
January 20, 2014
Rated 5 out of 5 by Arnosa Great time @ W
W is a trendy hotel, where all is happening. Great staff, great location, great atmosphere in hype Taipei.
February 25, 2013
Rated 5 out of 5 Tv turn on automatically in mid-night :(
I stayed at 1627 from 19-23/8, at 1st night, don,t know why the Tv turn on automatically in mid-night
August 24, 2013
Rated 5 out of 5 by lienalan Wouldn't Stay Anywhere Else
W hotels has to be my favorite hotel chain to stay at. I wouldn't think about staying anywhere else.
January 21, 2013
Rated 5 out of 5 by jenstar 1st Stay
This was my first stay at a W and I thoroughly enjoyed the experience. Thank you.
December 8, 2013
Rated 5 out of 5 by Jazzilike This hotel makes you feel very comfortable
We had a wonderful stay, helpful staff, clean rooms, comfortable bed, adequate amenities.
January 1, 2013
Rated 4 out of 5 by JohnnyC High Service Level
Great support at reservation. Fancy and cozy suite room and lobby. My daughter loves it.
April 14, 2013
Rated 5 out of 5 by gtf4ever Comfortable Stay!!
It was quite comfortable stay in therms of both soft service and hard service
October 8, 2013
Rated 4 out of 5 by KennethKristy Good hotel to stay
Conveniently located. Good staff services. Proactive to offer excellent service.
December 9, 2012
Rated 4 out of 5 by Parisiancool Excellent service, some unexpected problems
Hi, thank you for asking me my feedback. My stays at the W Taipei was great. The service was excellent, I must say that in whole Taiwan the level of service in all business is surprisingly excellent in general. The room at W was large, clean, well organized and decorated. Can be improved : how to turn off the lights, each night need to try several buttons before to understand how to turn off some lihts only.
I had a GREAT exeperience with ROY at concierge, he gave me very complete and detalled information about art galleries, bravo Roy. one bas experience : I wanted to make pilates and you dont have, so I choose yoga but that was only on weekdays and I wanted on week end, and so I booked Tai Chi with concierge for a saturday, but when I arrive at the gym it was on sunday. So no sports for the week end.
I found the food excellent, I went several to breakfast, buffet dinner , group meals or A La Carte meals at Kitchen and at the bar. if all is delicious, well prepared, very nice service, I was however disapointed by the CARTE menu, too small, and sometime you dońt want to eat at the buffet. You trained your chef at The kitchen to be very friendly on the morning, I appreciate that A LOT.
I will recommend the hotel to people who like loud music, not to people who like calm and zen. I feel the level of music great and energetic, but sometimes a little bit "supermarket" style, and a mix, one music in the lobby, then another in the elevator, then another when arriving at the bedroom floor, that makes too much, may be one every where, or one energetic in Lobby and more chill out in elevator and rooms floor.
Had problems sometime to speak English with the staff. Very nice, very helping, but level of english can be a little poor. Train them more.
Thanks again, great experience, I hope my feedback helps
Bertrand Bonnet Besse
April 10, 2014
Rated 5 out of 5 by Susanna Excellent
I highly recommend this hotel as I always love W hotels. Great location!
June 25, 2012
Rated 5 out of 5 by RAT2 This hotel is expensive but has it all
Wonderful time, great hotel. Never thought it a hotel could be so nice.
November 23, 2011
Rated 5 out of 5 by Tananthony hi
i hate the pool.. it is not even a proper swimming pool for swimming..
April 22, 2013
Rated 5 out of 5 by angela8 this hotel is really cool!
regarding location, decoration,services ,they are all above standard!
July 13, 2013
Rated 4 out of 5 by T888 Disappointed with the sane elevator to rooms and 31st floor Chinese restaurant
Please make a separate elevator for the top floor Chinese restaurant.
January 7, 2013
Rated 4 out of 5 by janssen77 Contemporary Hotel in Great Location
Suited for all travellers and staff displayed superb service level.
December 25, 2011
Rated 5 out of 5 by AKUM Can't beat this hotel
Excellent breakfast, view and comfort. Very trendy and nice staff.
June 22, 2013
Rated 4 out of 5 by jia3213 The Wow experience
The service by the staff were exceptionally good and polite
August 28, 2013
Rated 4 out of 5 by KC1976 Clean and Comfortable
Room was clean and the bed provided was very comfortable
April 24, 2013
Rated 5 out of 5 This hotel located in nice location with very good facility
This is excellent hotel and even the best in taipei.
August 31, 2013