Rated 5 out of 5 by SimonKaka Fantastic First Time!
My first time at W Taipei and was definitely not disappointed! The Hotel is extremely young, energetic but at the same time warm and inviting. I stayed in the Fabulous King room and the size was perfect for our short stay. We had breakfast at the Kitchen that was most enjoyable. Overall ambience of the Hotel was great. The only negative(s) - there was a strange smell coming from the toliet which we highlighted to Housekeeping. We received a letter acknowledging the problem and claiming it had been fixed but unfortunately the smell did not disappear throughout our stay. Secondly, I called "Whatever" to apply for the SPG membership they mentioned having to reconnect me etc which did not encourage me to go forward with my request.
October 20, 2014
Rated 5 out of 5 by SINK Another Fantastic Stay
Spent another 5 nights here, bringing the total to over 70 nights since opening. Got upgraded to Marvelous suite from the second night on. Had some minor service issues with the front desk manager, but we still feel like part of the W Hotel Taipei family. Upon check in, I was given a very nice luggage tag for my 20th stay (already? I replied). The front desk "talents" replied; if not 20th stay, it is close. Anyhow, the service at Kitchen table is superb. They have come a long way since opening. I have enjoyed talking to all the personnel (except the front desk manager) at this fabulous hotel. Even though we were too busy to partake in the platinum/gold SPG happy hour, I did confirm that the happy hour is still happening between 5 to 7 pm nightly.
May 29, 2014
Rated 2 out of 5 by disappointed333 will not recommend to SPG member
W Taipei is the worst hotel member with SPG - there is no lounge, no breakfast for platinum members no welcome amenities. Staff made no apology for not accord the SPG loyalty.
October 31, 2014
Rated 5 out of 5 by tchiahuahua The Gold Standard for Luxury Hotels
This was the second time I've stayed at the W Taipei - and it was absolutely amazing. I've stayed at high-end hotels around the world, and I hold the W Taipei up as the absolute gold standard for what top-notch customer service is to be. Everyone we encountered at the W Taipei was friendly, knowledgable, happy to assist, and professional.
Of course, the hotel itself is immaculate and well decorated. The views are fantastic and the location couldn't be better. But come here to experience what (I think) a true five-star hotel should be like.
March 21, 2013
Rated 5 out of 5 by SINK Fabulous Stay - World Class Service
Can't say enough good things about the staff at W Hotel Taipei. Simply excellent. We felt very welcomed from the moment we arrive at the driveway. Most everyone addressed us by name. We did experience minor issues with the evening turndown service, but it did not deter our love for the W Hotel Taipei team. The front desk talents including management are very hospitable. We were treated like royalty at the Kitchen Table during breakfast everyday of our stay. Thanks Theresa, Vita, and Edmund. Cary, you have done a superb job with your management team. I want to thank the W Insiders (Joyce and Vivian) who took care of hard to get dinning reservation for us.
September 9, 2014
Rated 4 out of 5 by spg5stars Excellent services
Most of the staffs were very helpful and nice. They did try to satisfy my demands.
October 28, 2014
Rated 5 out of 5 by LuckyCo Excellent Service
W hotel has impressed me as one of the best hotels I have ever stayed in. The staff are friendly and their service is personal and thoughtful. The staff at the concierge and cafe have all walked an extra mile to serve their customers!! They are not just doing their jobs!! They show respect at what they are doing! I will surely stay at W each time when I go to Taipei!! I have stayed at W Taipei for more than three times and their service has been consistently high!! Well done!
December 31, 2012
Rated 5 out of 5 by Spiritark Love the 'Cary' Service
By far one of the best Ws I've ever stayed at. Room upgrade was swiftly acted upon. Can't thank hotel manager Cary more for the little welcome goodies as well.
I must say that the staff, housekeepers down to the concierge, are top notch. Their earnesty and apt knowledge of the Xinyi/Taipei vicinity were very evident throughout my stay.
If you're into the chic side of Taipei and close access to nightlife, shopping et al, this is the place to stay at.
May 11, 2012
Rated 5 out of 5 by nicojoe Best Hotel in Taipei
What can I add? Everything is great in this hotel, the rooms, the personal, the swimming pool, the wellness area, the fitness center, the kitchen table, the Woobar... Perfect !!
October 25, 2014
Rated 3 out of 5 by ViVI1 W Taipei experiences
There's no address & contacts on listed on the room key or the key holder. I used google map to search the address
October 25, 2014
Rated 5 out of 5 by smackjo Awesome !!!!
The Check-in was fast.. and you find more staff in reception. so no problem for anything. i like the WHATEVER /WHENEVER. counter and from your room telephone as well. English speaking staff so no problem. and its close to so many Malls ,Its a New hotel with lovely pool and coffee shop in lobby. The Bed and pillows were super. and off course the amenities in room lovely. now i wont stay any other place.. W is the best
October 18, 2014
Rated 5 out of 5 by Schan725 Unlike other W Hotels
The W property in Taipei is definitely one of the nicer W hotels in the world. Compared to their HK counter part, W Taipei is above and beyond in amenities and overall hotel interior decoration. I loved their WET facilities. Their concierge service was very proactive and helpful. Would definitely come back.
July 7, 2014
Rated 5 out of 5 by ratahk Great experience
I love this hotel. The staff is super kind and you never get tired of the ways the surprise you with every detail. The hotel itself is really nice and welcoming. The atmosphere is unique... Love it!
July 7, 2014
Rated 5 out of 5 by Muzdegani Favourite Hotel in Taipei
Friendly and attentive staff, great food and hip bar. Woobar is one of the best pre-party drinks venues you can find in Taipei. Rooms were very comfortable and no shortage of things to spoil you in the rooms.
Centrally located, near Taipei 101 and the Mitsukoshi Department store, stones throw from the shopping at Zhongxiao East Road.
April 28, 2014
Rated 3 out of 5 by Traveller77 Just an average hotel
my stay was normal...its not like WOW so not bad and not surprisingly extra good just average
July 19, 2014
Rated 5 out of 5 by tongue best SPG hotel I have everstay
definately a perfact stay. Not only the decoration, the room, I think the most impressive is the attitude of willing to help. I got two room for my friend`s wedding, It`s a perfact ending of this wedding.The only single word of every guest is just "WOW". Thank you very much for every staff who try best to help us.
It`s the most wonderful stay in my life.
April 4, 2012
Rated 5 out of 5 by xymphora Best service for SPG members
Good services for everything from booking online, chatting online, to checkin, checkout.
The facility and atmosphere built a wonderful and special place to stay.
July 8, 2014
Rated 5 out of 5 by EdTan Helpful and knowlegeble staff
William from the conceige was not only helpful but knowlegeble. I had a book a car for a day and needed guidance for a city tour. He help planned the day and did a fantastic job.
June 29, 2014
Rated 5 out of 5 by Lesmiz Great hotel, small room
Great hotel, wonderful location.
I've always had great stays at W hotels. Taipei was a little disappointing as my room seemed much smaller than normal.
June 30, 2014
Rated 5 out of 5 by LL123 My favorite hotel!
Great service, great food, great quality of everything. This is my favorite hotel in Taipei! But in general W is my favorite hotel chain, always meeting my expectations!
June 26, 2014
Rated 5 out of 5 by Asyuen Simply the best hotel in Taipei
W Taipei is the best hotel I have tried in Taipei. I honestly cannot find any faults with the hotel. The location is great and the staff members are friendly & helpful. The room and the facilities are both beyond my expectation. It's not just a hip hotel, everything is also functional and well thought out.
November 29, 2012
Rated 5 out of 5 Great Location and Service
The hotel is right next to the MRT station, has lots of big shopping centres surrounding it, and lots of eateries surrounding the building. The food in the hotel was very good too.
The comfort level in the room was fantastic, and the rain shower was nice. Where possible, everyone should try out this hotel.
December 24, 2011
Rated 5 out of 5 by LorenzP Outstanding hotel
Always the best hotel in Taipei for location, service, amenities and real customer care. Best W hotel location World wide.
June 30, 2014
Rated 5 out of 5 by DrPR Best hotel in Taipei
Best hotel in Taipei.
Excellent breakfast at the Kitchen Table. Wonderful view of Taipei 101 from our Spectacular room on the 30th floor. And, of course, great service from everyone.
Special thanks to James (Welcome team on the 1st floor) who helped with all our questions and local food places.
December 30, 2013
Rated 5 out of 5 by John WOW
I have stayed in Starwood hotels from Westin, St. Regis, Le Meridien to luxury collection, and W is WOW. This hotel is new, in a very expensive location of Taipeh. The food and service are fantastic. The staff are very conscious in meeting the needs of its guests. I will surely return.
November 25, 2011
Rated 4 out of 5 by Ben2012 Nice property
Proximity to Hankyu and Shinkong department stores is very convenient.
Hotel lighting is somewhat too dark, but I suspect this is part of the overall hotel theme. The hotel staff are friendly and helpful, but the luggage service can be a little slow at times.
January 20, 2014
Rated 5 out of 5 by gster78 Possibly my favorite Starwood hotel
I love the W Taipei. From excellent accommodations, to terrific dining options (especially Yen), and the best staff service outside of Tokyo, this is a world-class hotel. Centrally located, and totally living up to the W brand (but without overdoing it).
January 14, 2012
Rated 5 out of 5 by Zcip Best W and Staff by far
I've stayed at 20+ W hotels and this one ranks among the best. Rooms are beautiful, clean and updated, as are the rest of the facilities. The staff and service are out of this world.
Be prepared for good service, and a perfect place to stay...
February 1, 2013
Rated 5 out of 5 by awesome An awesome hotel with great human touch
This is definitely a chic hotel with typical W wow factor.
The location is second to none as it is directly above the MRT station.
More importantly, the human touch provided by the talents far exceeds our expectation.
I <3 W Taipei
July 25, 2013
Rated 1 out of 5 by unclekoo This hotel lives up to its reputation
Having stayed at the W Taipei once on business, I took my family back there in April. Both my wife and daughter loved it. In particular the level and attention we received was unmatched by any other hotel in Taiwan.
May 3, 2013