Rated 4.5 out of 5 by 524
Rated 5 out of 5 by Ssyatan Love the atmosphere & service @ W Taipei
The staff always appear proactive and spontaneous. A very lively and vibrant bunch of people. A little surprised that there was a staff at the counter whom can't speak Mandarin. Nonetheless, all else was great! Feels good going back to W Taipei on every trip.
October 4, 2015
Rated 5 out of 5 by RLeung My Best Starwood Experience
It's always the people that distinguish an experience. The team at W Taipei at my recent stay there exemplified that. I feel it the right thing to do to thank some of them here. I encountered a minor issue with a certain gold member benefit entitlement. Davie who's in charge of guest experience quickly fixed the issue and offered a personal apology - small thing it may seem but it says a lot about recognition and care towards member. Viviana is the first "insider" I've met in person in all Starwood properties. I appreciate that she took the time to say hi to guests at Woobar. I no doubt benefited from her local F&B knowledge which I am still lacking after multiple visits to Taipei. Victoria at Woobar is extremely nice and friendly. I've been to a few Woobars in other W hotels and I need to give some credits to the one in Taipei - all staff are well mannered and attentive. It looks like they themselves enjoy working there which is cool. The gentleman who provided me with check-in and -out service was brilliant. He actually knows the benefits of SPG membership (not always the case around the world) and the fact that he speaks Cantonese (my mother tongue) is a bonus. Finally the gym is flawless - great equipment and spacious.
Thanks and I will come back.
October 2, 2015
Rated 5 out of 5 by Vincent413 A nice place to stay when typhoon is apporaching
It was a typhoon day while I was staying in W hotel. They provided excellent front desk response for me and my wife which we could check in early to our suite. Since we could not go out under the strong wind, W hotel provided wide ranges of facilities such as spa and gym. The food and beverage was also outstanding in different restaurants. I will definitely stay in W hotel again when I visit Taipei in the coming future.
September 29, 2015
Rated 5 out of 5 by Jeman Thanks to the excellent services at Front Desk
I would like special thanks to Tracy and Zelos :)
They're really helped me out for everything ! And offer me, if you guys have any problem just call us and they will help you whatever they can. :)
The services here was excellent everytime when I was here. The other good thing I want to shared, the insider ladies ( Vv) always very helpful and recommended many nice dinners / night club place to us.
We definitely come here again and again to exploring more fun with our friends in W. Thanks and see you soon ... check my reservation.
September 18, 2015
Rated 5 out of 5 by Bayperson Very fine hotel
Excellent. Staff and service outstanding
September 18, 2015
Rated 5 out of 5 by Happy77 Great Hostesses
Service and hospitality were great! In particular, your kind hostess Carina was exceptionally helpful and friendly. She was very responsive and offered extra help to my needs. She made my stay a very enjoyable one!
September 15, 2015
Rated 5 out of 5 by FabSJ We love it absolutely!
First of all, Debbie at the front desk made everything all easy. She set the tone of our stay, when she saw my kids, she greeted them with a huge smile(+ small welcome toys) and made us feel welcomed!
We love the pool at W Taipei and it would have been nice to know if the pool closer notice was done in advance more than 24 hours ago.
We will be back in near future.
PS: I asked the two beds with a day bed by the window but it was only thing did not meet my needs.
September 13, 2015
Rated 5 out of 5 by LavieJoaillerie Great W Hotel Exprience
Hotel situated in a good business district. Great service. Wonderful Hotel. If you got time to chill I highly recommend to drop by WooBar for a drink chill and relaxing. Want to thank Sara From the front desk for assisting me on using the spg Keyless was cool. After long meeting coming back to hotel makes you feel so chic and relaxing. Highly recommend W Taipei
September 9, 2015