W New York

  • 541 Lexington Avenue
  • New York,
  • New York
  • 10022
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room and check in.

Rated 3.2 out of 5 by 574 reviewers.
Rated 4 out of 5 by Home Base I used the W as home base for a baseball week, lots of subway and Amtrak train rides as I saw the Yankees, Phillies, Mets and Nationals ballparks. along with some sight seeing in Philly and DC.I didn't really see much of the hotel except the room and elevator based on I was out the door on most days by 6am and not back until 11pm, Very easy to use the subway and I even used it and a bus to get to the airport on Sunday, spent $5.75 versus $45.00+ on a cab. This hotel is a easy walk to NBC, Broadway and many other attractions. April 21, 2014
Rated 5 out of 5 by The people I have always come here for the people who work here ,and who go out of their way to help me. Isabel at the breakfast bar is very professional, and pays a lot of attention to detail, right down to packing your breakfast so that the bag stays perfectly intact. The people who work with her are also wonderful. I hesitate to mention names, incase i forget to mention someone who is good. Bekam,Jermaine, Nick, Dennis, Rodney, miriam,,milly, anna,,David, Chad,Albert have all gone out of their way to make me feel safe and at home with trusted friends. I would like to recommend that the plastic -covered, hard-bench substitute for a couch be replaced with comfortable furniture that has a back-rest. April 16, 2014
Rated 3 out of 5 by W Hotel Manhattan on Lexington I've stayed at the W hotel many times and i usually enjoy the experience. My experience in New York was not what i expected. The rooms seemed to be pretty old and i didnt' feel that sense of cleansiness. I had issues with the spa setting my appointment at one time and telling me that i set it at another time. In return, they made NO accomadations to ensure i still received my massage. I was so excited about getting the massage and body wrap but because of their mistake i didn't get any services. The staff at the spa didn't seem to care at all. I was highly disappointed this time. April 15, 2014
Rated 2 out of 5 by Tiny rooms, staff too busy for platinum guests Title says it all. I have stayed here 4 times now. It is the worst w in the world. I'm not sure why I keep coming back except the great location. April 20, 2014
Rated 4 out of 5 by This hotel is conveniently located If you are looking for a hotel in midtown that is close to Grand Central, you can't beat the W lexington. April 19, 2014
Rated 3 out of 5 by This hotel rooms need improvement. The heater was not working. I slept without it the last two nights. I reported it but nothing was done. I was so busy and so tired by the time I went to bed I just moved on. Rooms and bathrooms are small. April 16, 2014
Rated 1 out of 5 by The W New York This review is directed toward the staff and customer service, which is appalling. This was my first time trying the Starwood Hotels, have always heard good things about the rewards programs, so I decided to try it and see if I should switch over.An item was left at the hotel, I noticed while at the airport and called a few hours after I had checked out, and was told they would check the room and get back, but that no other guests had checked in yet.. My call was never returned. I called 6 times over the next few days receiving absolutely no information, and was handed off to different departments. The assistant Director of Security finally returned my call 6 days later, yet still did not have my correct information or inquiry, which I had given each of the previous times, as well as left on his personal voice mail two days earlier. If the value you seek in a hotel is to make your stay as comfortable and easy as possible, I would stay away. The hotel itself is not bad, but for the price you can find much better value across the street or around the area at competitors. April 16, 2014
Rated 1 out of 5 by Needs help Although the staff did a fantastic job this property is in very serious need of updating and redesign. The team at the front desk should be recognized for their quick response and warmth. April 16, 2014
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