Rated 5 out of 5 by Jessica44 Staff
The hotel itself is so well run. The facilities were every thing we expected and more. Clean, comfortable and located within walking distance of the attractions. Your staff went above and beyond our expetations. Malik, Jason ,Sebastian, Mark and Quentin answered questions about resturants, sights and the river walk. Eljaih and Shawn were helpful with check in and check out. We were celebrating our 44 wedding anniversary, the front desk and the wheels team made it a very special celebration. again going above and beyond. So with this being said I send a heart felt Thank You, to your staff. Job well done
October 27, 2013
Rated 1 out of 5 by slsecret W Hotel New Orleans French Quater
Enttäuschend....kein W Hotel Standard
December 5, 2013
Rated 5 out of 5 by hvm22 Great Pool Area
Love the pool area. Small but very nice. Wait Staff are attentive. Good Location in the heart of the French Quarter. We had a nice getaway.
September 18, 2013
Rated 5 out of 5 by LeeMK25Years Best service! Wonderful staff!
We were greeted by Shawn. Perfect choice to represent your hotel. She is knowledgable, friendly and not only booked us to our room but made excellent suggestions of what to do and where to eat. Elisha- the concierge - friendly ... Amazing at his job as he was able to book us into the most delightful restaurants and guide us through the days with fun things to do. I loved NOLA from the second I arrived at the hotel. The staff was welcoming including Anabelle at the bar who pours drinks while she charms you with stories of New Orleans. Free coffee in the morning is a plus and the rooms are nice size and clean. I can't wait to come back.
November 21, 2013
Rated 5 out of 5 by ccolor Our home away from home
The staff never misses at making us feel like we're welcome guests and are glad to see us return. I can't imagine going anyplace else in the Quarter with such a central location and having the perks this hotel has to offer. The bedding is heavenly, staff absolutely wonderful and the attention to their guests superb. The bar and restaurant are very clean with absolutely great food, a nice pool is available in the courtyard and rooms comfortable with enough space to keep from feeling cramped. For fun nights, try the Bourbon Street rooms, but be prepared for noise. Not to worry, you can sleep when you get home - meantime, enjoy NOLA!
September 18, 2013
Rated 5 out of 5 by Carhartt Excellent Hotel!
The W French Quarter is a top notch hotel in a great location with quick and easy access to all of the excitement of the French Quarter. The hotel is smaller than the average W but packs a lot of character. The staff is friendly, energetic, and accommodating. If your plans take you to New Orleans, I highly recommend this location due to is close proximity to everything. Catch a shuttle from the airport. No need to rent a car. Everything is within walking distance. I had a great stay and felt very welcome. I will definitely be back. Thanks guys for being a part of a wonderful first trip to "The Big Easy"
September 5, 2013
Rated 4 out of 5 by BK1980 Pretty good stay
Had a decent stay on points at the W French Quarter last weekend. Friendly staff. No upgrade as a Plat, but I believe the hotel was full and didn't really expect one. Location in French Quarter is great. Room was fine - bathroom really small, but adequate.
A couple of service lapses. TV in room didn't work - they fixed that while we were out during the day. Wifi never worked in the room - called the front desk and they said they didn't have anyone to fix it, but we could call a help desk. Were out all day and too tired when we got back to room to bother with it, but it seems like the hotel could have had someone call the help desk and get it fixed while we were gone.
Only one complementary bottle of water in the room for Plat status - most hotels have 2. Asked at the front desk if there was a place we could get a couple more bottles of water - said they'd send up some, but never did.
Hotel was a little noisy - both nights people randomly pounded on our door in the middle of the night, but that just goes with the area - not really the hotel's fault.
Had a nice meal at the bar at SoBou - food was good, reasonably prices, great service.
November 25, 2013
Rated 4 out of 5 by MMPP Quiet Spot in the Chaos
Lovely inner garden is tranquil and chic, with a nicely heated swimming pool. The staff was very accommodating, and although, no special treats for the dog, treated him very nicely. The rooms are a little small, no tub, and really need some updating/upkeep. There are very limited amenities in terms of a real gym, spa, etc., but you can always go to the neighboring property for those things.
November 23, 2013