Rated 5 out of 5 by ccolor Our home away from home
The staff never misses at making us feel like we're welcome guests and are glad to see us return. I can't imagine going anyplace else in the Quarter with such a central location and having the perks this hotel has to offer. The bedding is heavenly, staff absolutely wonderful and the attention to their guests superb. The bar and restaurant are very clean with absolutely great food, a nice pool is available in the courtyard and rooms comfortable with enough space to keep from feeling cramped. For fun nights, try the Bourbon Street rooms, but be prepared for noise. Not to worry, you can sleep when you get home - meantime, enjoy NOLA!
September 18, 2013
Rated 5 out of 5 by Jessica44 Staff
The hotel itself is so well run. The facilities were every thing we expected and more. Clean, comfortable and located within walking distance of the attractions. Your staff went above and beyond our expetations. Malik, Jason ,Sebastian, Mark and Quentin answered questions about resturants, sights and the river walk. Eljaih and Shawn were helpful with check in and check out. We were celebrating our 44 wedding anniversary, the front desk and the wheels team made it a very special celebration. again going above and beyond. So with this being said I send a heart felt Thank You, to your staff. Job well done
October 27, 2013
Rated 5 out of 5 by paula107 Location, comfort, Ease
Great location, with friendly staff and good amenities. We especially appreciated the beautiful pool, especially after long sight seeing adventures. We would consider this hotel again on a return trip.
August 16, 2014
Rated 5 out of 5 by Wundrwomynn Great staff made the difference
I was really pleased with my stay at the W French Quarter. Even though there was construction going on, the noise never bothered us and they did not start too early in the morning. The staff was working extra hard to make sure everyone was having a nice stay given the changes going on. We did not order room service as we were in New Orleans, and no offense to the W, why would we spend time/money eating in our room given the incredible culinary choices in the city?! The courtyard area was also a nice place to hang out. It seems they are also renovating some of the rooms, which will make this place even nicer. Cannot beat the location, either!
May 2, 2012
Rated 3 out of 5 by CTY14 disappointing
I have stayed in many SPG hotels over the years and have to say that i was most disappointed in this hotel. The menu is very limited, excessive noise at 2-5am in 3 of the the nights we stayed. Someone was having a party outside in the courtyard with 10-15 people and the staff was oblivious to what was going on. The concierge was very helpful and the front lobby people helpful. There were two bath towels to each room---not enough in the humidity. Back up bars of soap would have been helpful.
August 13, 2014
Rated 5 out of 5 by Natalie4 Great Service, Great Location!
The W French Quarter was an excellent property to stay at if you want to be in the center of the action. Bourbon St. is around the corner if thats your jam and Frenchmen St. is under a mile walk as well. The staff and service were excellent. As a Platinum member, they made sure my stay was comfortable and I had what we needed at all times. I'll be back!
August 14, 2014
Rated 5 out of 5 by hvm22 Great Pool Area
Love the pool area. Small but very nice. Wait Staff are attentive. Good Location in the heart of the French Quarter. We had a nice getaway.
September 18, 2013
Rated 5 out of 5 by BillofLincoln First visit
Held small staff meeting here and was quite pleased with all the aspects of this hotel, from its location to the staff to the wonderful food.
August 14, 2014