W Chicago - City Center

  • 172 West Adams Street
  • Chicago,
  • Illinois
  • 60603-3604
  • USA
  • Karte

Zimmer & Preise

  • Falls der Aufenthalt mehr als 90 Tage umfasst, rufen Sie bitte unter +(1) 866 539 3446 an.
  • Sie können nur 550 Tage im Voraus buchen.
  • Bitte überprüfen Sie Ihre Daten.
1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 3.6 out of 5 by 460 reviewers.
Rated 1 out of 5 by DIsappointed My husband and I did not enjoy our stay. We requested to be in a king room understanding it was a request we did not receive the king room which is fine but when we called the front desk and asked if you had any king bed rooms available the agent was not pleasant and kept repeating herself saying we are sold out my husband asked if we could be contacted later if you have any cancellation or no shows understanding you maybe in a sold out or oversold situation but we just wanted to be informed rater good or bad but the agent kept repeating that the hotel was sold out. the room we were in was on the 7th floor I believe 723 and it was one of the smallest rooms we have every stayed in The front desk associate did offer to move us rooms the next day and said that she would note it on the reservation My husband then had an issue with valet he said he believe he messed up he purchased a spot for 12 hour valet parking from Parkwiz but when he went down around 11pm they said he only purchased parking for 1 hour he said he accepted defeat on this issue after they showed him his mishap and he looked and saw his mishp but they they tried to charge him almost $70 for his mistake he said they were not rude but he manager was communicating through his fellow valet associate instead of him almost like he felt uncomfortable with the issue that was placed in front of him the next day we called down to the front desk about our room move the desk was not made aware no alert was put on the reservation nothing note on a log but they desk accommodated us and got us in a new room within the next couple hours when we got in the room it was a lot bigger and a very nice room but we found a dirty wash cloth on top of the fridge in the room we called down to the front desk and asked to have someone come up and grab the cloth but no one came to retrieve the cloth we were extremely upset with the stay and understand it does not happen on a regular we just happen to be the lucky guest to experience multiple issues during their stay to be perfectly honest all we wanted some empathy and apology for what happen just a simple I'm sorry would have went a long way but we never received that and that is disappointing September 8, 2015
Rated 3 out of 5 by Rude Staff Trevor, the staff manager was extremely rude. I won't be staying at this location again. August 23, 2015
Rated 5 out of 5 by Perfect Stay We absolutely loved this hotel. The staff is very professional and the hotel has a very modern and fun design. Perfect hotel for a wedding or any other party event. The room was perfect, we were welcomed with a lovely quote on the wall and complimentary water. I am always happy with a clean room and this room was spotless. Perfectly soft white sheets and great amenities. August 5, 2015
Rated 3 out of 5 by Boutique Hotel When first walking into the hotel, you would expect the rooms to be a lot bigger and offer a little more amenities. The lobby area is amazing, it has a bar and they offer drinks and snacks. The concierge and valet parking service was great. The rooms were just too small. July 27, 2015
Rated 1 out of 5 by Service not up to par Many "incidents" during my stay (last week): - staff enters room without knocking first (to deliver a shirt) - staff (another) leaves trash on the desk while I was away (unsure if it was cleaning person or person who picked up laundry) - shirt sent to laundry came back late (6pm next day), though I had paid the extra overnight fee which promises delivery by 7:30am (it was picked up in the proper window, i.e. before 8pm the night before) - To top it all, shirt came back dirty - and of course, the hotel still charged me the full fee for the cleaning and the overnighting .... And I am a Lifetime Platinum SPG member... July 23, 2015
Rated 5 out of 5 by Cool Hotel with Great Location Stayed here for three nights during July 4th. Great location with a one-minute walk to the loop. Very convenient to go anywhere. Staff are nice and the room was great! July 9, 2015
Rated 5 out of 5 by this hotel is beautiful friendly staff, love the location July 8, 2015
Rated 5 out of 5 by Fantastic Stay! We stayed here for two nights in late June and had a fabulous time! All staff we encountered were exceptionally friendly and helpful, and we were able to check in early (around 2 pm). We reserved a Spectacular King room, and it was very spacious and comfortable. The bed was exceptional and we slept very soundly. The bathroom was also very spacious with a long counter and a good, strong shower. The TV has a DVD player hooked up to it, so we brought some DVDs to watch. You can also borrow DVDs from the Whatever/Whenever concierge service. The room was quiet and we heard little to no hallway noise. Another thing we really appreciated is that the elevators are quiet when they stop on the guest floors. Our door wasn't too far from the elevators, but we never heard them. You also need to use your room key to be able to push any buttons in the elevator. Our room faced the interior courtyard, so it was very quiet. Being an SPG member, I was able to use my phone as my room key, which was very convenient, and it worked well. We also got free WiFi. We reserved a parking spot in the Willis Tower garage, which is just catty-corner to the hotel for $27/night through SpotHero. We walked or used the EL for our entire stay and the location was excellent. The Quincy/Wells EL station is right by the hotel. We had breakfast both mornings in the hotel restaurant, IPO, and it was very good. Our waiter the first morning was especially friendly and helpful. Overall, it was terrific stay and one of the best hotel experiences we've had. We can't wait to stay here again soon! July 6, 2015
  • 2015-10-12T06:11:07.890-05:00
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