W Chicago - City Center

  • 172 West Adams Street
  • Chicago,
  • Illinois
  • 60603-3604
  • Stati Uniti
  • Mappa

Camere e tariffe

  • Per soggiorni superiori a 90 giorni, chiamate il numero +(1) 866 539 3446.
  • La prenotazione può essere effettuata con un massimo di 550 giorni di anticipo.
  • Ricontrollate le date.
1 camera 1 camere , 1 adulto 1 adulti , 1 bambino 0 bambini
Rated 3.6 out of 5 by 460 reviewers.
Rated 5 out of 5 by Very Solid Hotel great Loop location and interestng decor and lobby. Service terrific wold reccomend if need to be in Loop in Chicago April 22, 2013
Rated 4 out of 5 by Nice with a few missteps.. Very comfy and great location. We had requested a coffee pot, fridge and microwave for our room...they were not in the room at check-in but the staff did immediately fix the issue. A family member sent us a cheese tray and a fruit tray, in addition our husbands also requested a gift be sent to our room. The cards were mixed up and the gift was not what was ordered. The staff was very nice. April 22, 2013
Rated 5 out of 5 by This hotel has great features Everything was excellent on my saty and my vacations. Hope to see you soon. Mendez Family. April 22, 2013
Rated 3 out of 5 by Location great, Hotel was okay Having a three night stay, This hotel was a great place to explore Chicago, as it was in The Loop, where all the trains were within a few blocks. As for the hotel, our room was located near the train tracks which the first night caught me off gaurd, it gets kind of loud but you get use to it. Room was great as you get from staying in a W hotel, modern room and comfort. The staff is another story, ordered room service, which came at a reasonable time, but they kept forgetting things we asked for like extra water or limes. housekeeping kept forgetting to give toiletries, and when calling for them someone would forget and would take a few phone calls and a couple of hours to get them. Have to say the bartenders are very nice and willing to give you insight on where to go and how to get there. April 16, 2013
Rated 4 out of 5 by Light bulb and sink drain I stayed one night on 04/13/2013. It was nice, but some minor things need to be fixed for next SPG guest. My room was fabulous room 1614. Two light bulb flickering was annoying, light stand at sofa area and ceiling light bulb of bed. It worked for 1-2 minutes and then it was flickering. So, I turned off two lightings. Also, sink drain part was not working. So, It was manually pulled out by finger and I drained the dirty water. I was satisfied with everything except these things which could be annoying to future guests. Sincerely, April 15, 2013
Rated 5 out of 5 by Chicago - My Kind of Town! The W Hotel is located near the Willis Tower (formerly the Sear Tower). Purchase the Chicago Trolly & Double Decker Co. 3 day ticket pass for $35 dollars. That's the best way to see the great city of Chicago. Go to the TOP of the Willis TOWER. That was very cool. April 15, 2013
Rated 3 out of 5 by Am I a mark or a guest? Little stuff can make a big impression. For example, the Starbucks on the corner provides free wifi -- I don't even need to buy a cup of coffee. They'll also give me a drink of water. That feels good. But in my $300 hotel room, I have to pay $15 to get online? And $5 for a small bottle of water? The W in Chicago makes me feel more like a mark than a guest. April 13, 2013
Rated 2 out of 5 by Rooms too small Room was small - no seating other than bed and desk chair, closet in bathroom and limited drawers. Not a fan of the style (personal preference, others may like). April 12, 2013
Rated 5 out of 5 by I love this place. I didn't get his name but the "stylist" who came to touch up the room was very funny and cordial. He gave us information about where to hang out on our little zip trip to Chicago. The entire staff makes you fell like the most important person in the building. I love it!!!! April 10, 2013
Rated 2 out of 5 by Several Issues Had a room facing the train track. Train was so loud that you could not hear the TV. Was upgraded to a deluxe room. Bed was so far away from the TV the remote didn't work. had to get up and be 4 to 5 feet from the tv to change the channel and change volume and turn it off. Need new technology to deal with that. I am a vegetarian and found nothing on the menue that could work for dinner for a 3 night stay. In this day and age, i would assume hotels would now have options for a healty lifestyle. April 10, 2013
Rated 4 out of 5 by Still a great SPG property It had been four years since I last visited the W City Center, but it remains a great Starwood/W property. The staff was excellent, and provided me with a generous upgrade for my Gold status. They still offer a number of touches I would like to see extended to other W's, including the in-room coffee service. Overall, a very strong recommend for their service, style, and value. April 8, 2013
Rated 2 out of 5 by Room Great / Staff Not So Much I didn't feel welcomed at all by the staff. No one was friendly. Whenever you asked for information it was met with disdain. The valet was very unconcerned with getting and receiving your car. Wait time was at least 25 mins or longer which is unreasonable seeing as how much you pa for valet with no other real options for parking. The bar area staff was slow so slow that we got up from our table and paid at the bar. Then were chased down by the waitress accusing us on walking out on the tab when indeed due to her lack of attentiveness and absence was paid at the bar. I have stayed at The W Hotel before (not this location) and was always extremely pleased but on this visit NOT SO MUCH! April 8, 2013
Rated 4 out of 5 by Great Location I was there for a work conference, and one night had to change hotels. The hotel is central to everything and all staff was really nice. Walking distance to the train station. April 8, 2013
Rated 5 out of 5 by Stay here if you're looking for something different! W Chicago City Center is a very unique hotel. The staff is outstanding - very friendly and extremely helpful. The "Whatever, Whenever" service is something you won't experience anywhere else. Stay here if you are looking for something different from the norm. April 2, 2013
Rated 3 out of 5 by Some sleeping troubles, but otherwise a great hotel. I had a conjoined room and on my second of two nights the person next to me was snoring so loud it woke me up and kept me up. They were also very loud the night before and I had difficulty getting to sleep. The price of the mini bar was overly exorbant compared to most hotels, but I've come to expect that from SPG. Really appreicated the Acura car service. Used it both nights and was completely satisfied both times. Reception was top notch as well. April 1, 2013
Rated 3 out of 5 by The rooms are very tiny! My room at the W reminded me of a non-upgraded stateroom on a cruise ship. The bathroom was so tiny as to be almost unusable. I book hotel rooms for 3 executives and recommend hotels to our customers for events. After staying at this hotel I can no longer recommend this hotel nor will I be booking W hotels world wide for my team. April 1, 2013
Rated 4 out of 5 by Top dollar, good room, everything extra although the room was fine, the price was no bargain and everything cost extra.so although the room was very nice at the price it was, things like internet access should have been included. You couldn't even print without pain over 20 cents a page and 30 cents a minute for access and that the price I paid for the room that's ridiculous. I apologize for poor punctuation as this message was dictated. March 29, 2013
Rated 5 out of 5 by Good W property with central location Liked the property though little old. Central for business and tourism needs with a vibrant bar. March 23, 2013
Rated 4 out of 5 by Swanky Hotel The W is so beautiful and smells amazing. I could always spot the hotel from down the street, the building is lit up in purple. I thought the staff was super friendly except the front desk personnel. They were cold and lacked personality (very blank face). Other than that my stay was great :) Thanks W Hotel March 20, 2013
Rated 5 out of 5 by Great stay! We recently spent a few nights at the W City Center and it was fabulous. We used the Acura Experience for dinner one night and it was so much better than taking a taxi. Food in the restaurants was very good, staff was very attentive to our needs. The walls, however are paper thin- it would be great if the W could offer a white noise machine along with the sound system in the room. The bathroom products were some of my Bliss favorites (yum!)- but the hair dryer in the room was very lackluster so I definitely would bring your own! March 19, 2013
Rated 5 out of 5 by fun even with march madness my wife and i stayed for a get away weekend. we had a great time even though it was st pattys day and march madness. the staff is great. March 19, 2013
Rated 3 out of 5 by Typical W property The W is the only SPG Property south of the river so if you need to be in the center its really your only option. If you like the W feel then this property would satisfy your needs. I was disappointed by my overall stay. My room was beside the subway and the noise made it hard to sleep. I wish their workout facilities were better and I would suggest taking part int he New Balance program that other Westins offer. The rooms were very clean but there was no clock in my room. No alarm to be had. March 14, 2013
Rated 4 out of 5 by Room The room I was assigned was not one of your best, it was nearly impossible to control temp and when the cooling unit was on the air blew directly on the bed. Not very user friendly March 13, 2013
Rated 5 out of 5 by Outstanding Customer Service This Hotel is Beautiful and comfortable. The staff is amazing!! Their customer service is above and beyond anyones expectations!!! March 12, 2013
Rated 4 out of 5 by Smallest hotel bathroom ever The bathroom was so small, that it was impossible to sit comfortably on the toilet, without the corner of the sink gouging my back. I could hardly squeeze my hand between the wall and the toilet, to reach the handle to flush. There was no counter to place any of my toiletries. Even the tub was narrower than most. The closet was literally bigger than the bathroom, which seemed like an after-thought. However, the food that was served for our meeting was wonderful! March 10, 2013
Rated 1 out of 5 by Hotel Stay I was not statisfied with my stay. The staff never addressed the issue. March 6, 2013
Rated 5 out of 5 by This hotel has very nice rooms and very good concierge service This hotel has very nice rooms and very good concierge service Even though is not located in the magnificent mile, it's only 4 blocks from the Millennium park March 6, 2013
Rated 4 out of 5 by Another great W stay I love staying at the W and prefer it over most if not all hotels, not only in the SPG brand, but over all. My stay here was as lovely as my others, I usually stay in Buckhead of ATL. The room was nice, a little noise from outside, but I live in a city as well and enjoy the sounds. The tub was big enough for a bath, which I loved because W always provides Bliss Spa Soaps. The bar is small but staff was super attentive and I used my drink tics W offers with many of their stays. Also valet service was included in the package I purchased. Another bonus. I will be back, but not before I check out Lakeshore location to see if it measures up too ;) March 5, 2013
Rated 4 out of 5 by Physical plant needs help but.... The hotel feels a bit shopworn-- paint and new carpet would help a lot! Having said this- your management deserves an A - you have a super group of people working here with a great attitude. I had a few encounters from check in to losing my key to an early check out to beat the snow out of town.... Each time I was very impressed with a different person owning the interaction- and exceeding expectations. I had 22 of my employees at the hotel for the IHA show- and you presented a great example of confident competent associates executing strategy! Thank you & see you again! March 5, 2013
Rated 4 out of 5 by Good Hotel W is a good place to stay, although a bit on the expensive side despite the availability of other similar level hotels around Michigan Ave. Rooms are smaller than your average hotel, so be sure not to book a standard room. February 26, 2013
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