W Los Angeles - Westwood

  • 930 Hilgard Avenue
  • Los Angeles,
  • California
  • 90024
  • United States
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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guest must be 21 years or older with valid identification to reserve a room or check in.

Rated 4.1 out of 5 by 305 reviewers.
Rated 3 out of 5 by Okay hotel Average hotel, okay for business tarvellers, unless you want glutenfree toast and other glutenfree products. We had a suite, but there was no bath tube, only a small shower while the bathroom was big enough to have at least 2 sinks and a bath as well. Interios reminded me of 1970's. poolside is nice and staff is very friendly. August 18, 2014
Rated 4 out of 5 by Late occupancy of room Despite advising that we would be arriving at approx 3.00pm our room was not available until 5.00pm which meant that we sat around waiting for it to become availbale. In fact it was only after intervention from another front desk member that we finally got in. Other than this we enjoyed our 2 nights there and the room was a great size and comfotable August 13, 2014
Rated 3 out of 5 by This hotel need renevetion Hotel need good restaurant Manager, ı have breakfast package which is not good decision for me, you can not find antin got Eat on the buffet also there is No black tea,early gray tea and you Mustafa eat jam because you can not find HONEY ,these things are so simple to fınd evden one star Hotel in the world. So I have to pay 2 times for breakfast. In the evening I ordered chivas regal on the rock,but they brought me something else , When I told them it is not chivas, they said they dont have 12 years so they decide give me another one? showers and tubs are not useful if you compere What I pay is ??????? August 2, 2014
Rated 2 out of 5 by The Hotel is dated and needs improvement Feels dated, the hotel is dark, the carpet looks old and the rates are too high for what you get. August 10, 2014
Rated 5 out of 5 by Incredible Birthday Weekend at W LA - Westwood It was my wife's birthday and we stayed here with two other couples. The staff, hotel and surroundings were incredible. We felt very special and will always remember this weekend. Thank you! August 8, 2014
Rated 3 out of 5 by Great staff, poor management The entire staff at the W Westwood is incredibly warm and accomodating, exactly what you want in client facing staff. However, the overall focus of management seems to be more on image and decor instead of basic hotel services and training. The past 2 months I've spent at the hotel, here are a few things I've noticed: 1) Most rooms I stayed in (all king suites) were in varying states of disrepair, whether it be moldy bathrooms, worn / ripped furniture, malfunctioning lighting, ripped sheets, etc. While it is great that there is a new art exhibit in the lobby, more attention needs to be paid to the basics. 2) While the staff is incredibly nice, they are relatively under trained. Check-ins often took 20+ minutes as the desk staff was unfamiliar with basic check in, or there would be only one person at the front desk for a line of 5-10 guests. 3) Room service was always incredibly slow. Even for a basic item, like a salad, it would often take more than an hour...despite being quoted 30-35 minutes. Likewise, food was routinely cold or overcooked by the time it reached the room. Recommend cutting down the number of room service options and instead refocusing on speed and quality. 4) Lack of any electrical outlets bedside August 8, 2014
Rated 2 out of 5 by tattered exhorbitance This hotel used to be nice, with attention to detail and reasonable rates, good staff. Now, not so much. For $363.00/night we got a small suite on the fourth floor, on a light well. The floor was noisy. The bath sink didn't drain right. The toilet paper holder had been yanked out of the wall (maintenance said they couldn't fix it until we left). Maid forgot to leave drinking or wine glasses. We got one bar of soap but needed two for sink and tub. Furnishings look tattered. We were charged a "room revenue" of $50.00/day, and another $40.00 for what I don't know. Over $1200.00 for 3 nights in these conditions was unnacceptable. Won't be back... March 11, 2013
Rated 3 out of 5 by Aging Hipster Needs to Lose the Ponytail Good location. Strong food and beverage operation...special kudos to the nighttime bartender weeknights in NineThirty. Poolside service could be a little less indifferent. Valet parking operation well managed. The decor is tired. The hallway carpets always needed vacuuming, It looks a little morning after. Time to update the rooms and the public spaces. August 4, 2014
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