Rated 5 out of 5 by RCarlet2 Great Stay
Great hotel, GREAT location! This was our first time staying at the W Westwood, my wife and I have stood at a few other W hotels, this by far was the best one! We requested an early check-in which they were more than happy to accommodate us with, in addition they gave us a courtesy late 2pm check-out which allowed us to relax and lounge at the pool area. The staff was awesome! with the exception of the doormen who seemed to be a bit lazy if you weren't offering up a tip. We ended up spending most of our time at The Backyard and pool area which we loved! WE booked the "Fabulous" suite. I was a little disappointed in the suite, thought it would have been nicer but we did not spend to much time in there. Parking was $40 per night which is pretty standard for all the W hotels but if you park across the street in one of the parking garages you can pay $18 per night. But what an awesome hotel! We look forward to returning! We can't wait till STK opens too!
May 4, 2015
Rated 3 out of 5 by EVAP Needs improvements
I love the new look of the hotel. Nothing wrong there. The service is what I had a problem with. Check-in process was nice, nothing to say there. We requested a wi-fi speaker to play music in our room but never arrived. Called 3 times for it, and had to leave for my dinner reservation. Pool was very crowded, no surprise on a saturday. But the kids were too loud, nobody approached the parents to advise them of keeping their voices down during the 3 hours we were there. We ordered drinks, arrived 30 minutes later (way too long of a wait). Our food took almost an hour to arrive (2 burguers, ahi tuna, and a sandwich. Only two servers for like 100 people. Not good. I work in this industry so I know what it takes. Hopefully you will take my criticism into consideration. Thank you
April 20, 2015
Rated 5 out of 5 by Romero95123 Great Hotel!
Thank you for another great stay! I don't get down this way often but when I do I remember what I enjoy. That is great service, great night sleep, and convienent location.
April 15, 2015
Rated 5 out of 5 by lpetticrew AMAZING Experience
My stay at the W Westwood far exceeded my expectations. I owe most of my incredible experience to Natalie Poulos the Meeting & Event Manager at the W. Her personable nature and extra efforts made me feel like a VIP guest. She added extra touches to my stay that truly made me feel welcome. Thank you Natalie!
Bob and Kami were also an integral part in making my stay incredible. Kami was my poolside waitress (and the pool is incredible btw) who had a permanent smile on her face. She always made sure my water glass and cocktail glass was full. Her bubbly personality and big smile was infectious. Thank you!
Next time I am in LA you can bet that I will be staying at the W Westwood. Beyond the incredible staff, the hotel is beautiful. It's definitely worth checking out!
March 27, 2015
Rated 1 out of 5 by PlatinumForever what happened to this W?
my goodness, things have gone downhill here.. this used to be a wonderful hotel.. now, it's in shambles.. dirty hallways, dirty bathrooms, broken elevators (only one working), unswept lobby floors, damage to walls, doors, elevator doors, cold food, inattentive help, broken light fixtures, broken ventilation systems, broken windows, bad catering, shabby pool area.. i can't believe this was the same hotel i was at not that long ago?.. is this new management?.. if so, send them to a four points.. they don't deserve the honor of managing a W.. this place needs a total rehab from the Corporate office..
March 16, 2015
Rated 3 out of 5 by NovelistEnRoute Under Construction
Was displeased as an SPG member to be informed of construction only after I'd prepaid. The hotel was halls were unsuitable for guests and the rooms needed renovation still.
March 16, 2015
Rated 5 out of 5 by RobbyRob24 Perfect stay
As soon as we arrived here, the staff was extremely helpful, and quickly checked us into a room around noon, which was appreciated. The room was completely new, and the renovations really made this hotel. The hotel is very well maintained, and the new lobby bar was perfect. The room was new, modern, and very comfortable. The Backyard had great food, but the space around the pool was limited(wish more lounge chairs were able to be pulled out). Location of the hotel is perfect, and an easy/cheap Uber to anywhere in LA. Overall, an amazing 3 night stay, and would come back again.
March 9, 2015
Rated 5 out of 5 by DMass improvements
Breakfast was disappointing.
I like to order Oatmeal and they don't make it fresh .
They should always put two bottles of water in the room for platinum guests.
March 2, 2015