Your comments and questions help make our service even better. So we've made it easy for you to get the information you need online and to give us your feedback.
Email us your comments or questions about our hotels, Starwood Preferred Guest®, or our Web site.
Ask us a question. We may be able to give you an immediate answer.
Chat with a member of the W staff online.
If you need assistance with reservations and are calling from the U.S. or Canada, dial 888-625-5144. Otherwise, contact your region's Worldwide Reservations Office. Or you may contact the hotel directly.
For information about planning a meeting, contact our Global Sales Offices.
For Starwood Preferred Guest assistance, redemptions or reservations, call 888-625-4988 in the U.S. or Canada, or contact one of our Customer Contact Centers.
Members of the media, please contact 866-4-STAR-PR (866-478-2777) for assistance.
Best Rate Guarantee
We guarantee that if
you find a lower rate for any of our hotels in the United States, Canada and
the Caribbean, we'll match the lower rate and give you an additional 10% off.
Please call 866-500-0368 or e-mail best.rate@starwoodhotels.com
for more information.