Guests must be 21 years of age or older to check in.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
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Early Departure Policy
Please be advised that a fee of the remaining balance of the stay will apply to all early departures, unless previously approved by the hotel. In order to avoid this fee all guests should contact the hotel as soon as their plans change. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Animals are family, too! That’s why Aloft Rogers-Bentonville welcomes dogs up to 40 pounds.* Our pet-friendly arf(SM) program offers a special bed, bowl, and doggie bag of woof-alicious treats and toys, all complimentary to use during your stay. Please make sure they’re on their best behavior—we don’t want to charge you extra for housekeeping! Pet friendly rooms are located on the first floor.
* If your dog weighs more than 40 pounds, please contact the hotel directly to discuss a waiver.
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Check Cashing Policy
Check cashing is available for SPG Gold and Platinum members. There is a maximum of $100 for Gold and $300 for Platinum members.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Acceptance Policy
VIP Pass and Free Room Certificate reservations must be made directly through the hotel. These reservations are based on availability only and are not valid on special event weekends (i.e. - Shareholders, Bikes, Blue & BBQ, Football games, etc). Please call (479) 268-6799 and press '0' to check availability and reserve.