Cribs and inflatable camp beds are complimentary, but are subject to availability at check-in and cannot be reserved in advance. One inflatable camp bed per room is available for a child aged 12 or younger. Cribs are available for children up to 2 years old; however, the hotel does not provide infant blankets, crib bumpers, or pillows.
Check in at 3pm or later and your Aloft room will be ready and waiting. Eager to get in earlier? Just ask at the front desk, and we’ll do our best to find you a room that’s ready, at no extra charge. No guarantees—it depends on the last guests and our housekeeping schedule—but if we can’t squeeze you in early, we’ll be happy to hang on to your luggage in the meantime. If you absolutely must check in to one of our amazing rooms before 3pm, we recommend that you include the previous night when booking your reservation.
Early Departure Policy
For non-prepaid reservations, an early departure fee will not apply if the departure date is changed at check-in. Otherwise, fees may be up to 100% of the confirmed length of stay.
Prepaid reservations are non-modifiable and unused portions are non-refundable.
Feel free to sleep in—check-out time isn’t until 12 noon. Looking to stay a bit longer? Let us know and we’ll try to keep the room available for you for a fee. The rate varies, depending on the time of the requested late checkout. For checkouts before 3pm (local time), the fee is equal to 30 EUR. For checkouts between 3pm and 6pm, the fee is equal to 70 EUR. Checkouts after 6pm are charged one night’s room rate plus tax. There’s no guarantee, but if we need you to clear the room, we can always stash our suitcase somewhere else until you’re ready to go.
The hotel has nine rooms that are accessible to guests with disabilities, as well as one wheelchair available for guest use. Accessible rooms are located on floors with elevator stops and emergency exits, and most connect to a room with a king-size bed. To request an accessible room or the wheelchair, please email email@example.com.
In Brussels, alcohol is for adults only—so we only serve and sell to guests 18 and over. (Remember your ID!)
Babysitting/Child Care Policy
Babysitting services can be arranged through the Front Desk. A minimum of six hours is required. For more information, please email firstname.lastname@example.org.
To purchase or redeem a gift certificate please contact Marie-Anne Paolillo at (32)(2) 224 3109 or email email@example.com. For gift certificate bookings, a copy of the gift certificate is required at the time of reservation and the original gift certificate is required upon check-in.