The hotel has ten rooms with showers and other facilities designed for guests with disabilities. Wheelchairs are available upon request.
Feel free to unwind with a drink in your room-just keep in mind, we only serve and sell to guests 18 and over. (Remember your ID!)
Check Acceptance Policy
Sorry, it’s nothing personal-but we don’t accept personal checks for payment.
Connecting Room Policy
Traveling together with family or friends? Many of our Aloft rooms can be connected-usually a king room with a double queen. Make sure to ask when you reserve or check in and we'll do our best to set you up, as availability permits.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.
Early Arrival Policy
Check in at 3pm or later and your Aloft room will be ready and waiting. Please reserve the previous night to ensure an early check in.
Gift Certificate Policy
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and/or proof-of-age card. Photo identification must also match the name that is on the reservation. Identification for children (under 18 years) is also required. Children must be accompanied by a parent or guardian, or possess court authorization documents if traveling with others.
Late Checkout Policy
Feel free to sleep in-check-out time isn’t until 12 noon. Looking to stay a bit longer? Let us know and we’ll try to keep the room available for you for a fee. The rate varies, depending on the time of the requested late checkout. For checkouts before 6pm (local time), the fee is equal to 50% of the nightly room rate plus tax. Checkouts after 6pm are charged one night’s room rate plus tax. There’s no guarantee, but if we need you to clear the room, we can always stash our suitcase somewhere else until you’re ready to go.
Animals are more than fun-they’re family too! So bring Fido, Rover, or Spot along. Our program offers a dog bed, bowl, woof-alicious treats, and toys. *If your dog weighs more than 40 pounds/18kgs, please contact the hotel directly to discuss a waiver.
We’ll be happy to accept credit cards and cash as methods of payment and prepayment. For a credit card prepayment, an authorization form must be completed, with a copy of the guest’s identification.
Aaahhh…breathe easy! We're a 100% smoke-free environment including all guest rooms and public spaces.
Please contact the Colombian Embassy directly for specific visa requirements.