Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children

Aloft Cancun
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Special Conditions

Restrictions on the Acceptance of US Currency

Due to recent local regulations, the acceptance of US Dollars in cash is now restricted across Mexico. Payments with credit/debit cards remain unaffected. Please provide arrangements to settle your accounts and other expenses with a credit card or in Mexican Pesos. We apologize in advance for any inconvenience this may cause our guests.

Hotel Policies

3:00 PM     12:00 PM
SPG Keyless Available

Alcohol Policy

Feel free to unwind with a drink in your room—just keep in mind, we only serve and sell to guests 18 and over. (Remember your ID!)

Check Policy

Sorry—we don’t offer check-cashing services at the hotel. (But we’re happy to help you find a local bank if you need it.)

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

ID Requirement

For security purposes, valid photo identification is required at check-in. The hotel will accept any government-issued identification.

Credit/Debit Card Policy

A valid credit card is required at the time of check-in to cover any additional costs for all reservations. This still applies for prepaid reservations.

Smoking Policy

The hotel is 100% non-smoking.