Rated 5 out of 5 by FLgirl1 Awesome "modern" accomodations.
I had never heard of A-Loft prior to my stay, and just happened to come across them as a SPG member. Next time I travel, my first choice will be A-Loft.
I was pleasantly surprised by the new modern hotel - definitely a PLUS to the industry. I thoroughly enjoyed my stay! Both the accommodations and interaction with the staff far exceeded my expectations.
August 6, 2013
Rated 5 out of 5 by plezedinCharleston Overjoyed
I tell you what, after visiting this Aloft location, I plan to stay at more Starwood hotels. As soon as you walk in the door, the pleasant smell takes you to another place. I forgot about the stresses of the day, and looked forward to seeing what this hotel had to offer. I just cannot explain how pleased I was with the service and my room. It was quiet and I did not want to leave.
July 2, 2012
Rated 5 out of 5 by Cats1985 Awesome Hotel
Upon arrival, I was extremely pleased with the look and feel of this hotel due to the modern facilities and lobby. Awesome bar, lounge area with a fabulous pool and fitness center. This hotel had it all and very appealing rates as well. Also, the location was very close to the airport and Outlet malls for convenient shopping. Also, had a free shuttle at your disposal.
May 21, 2013
Rated 3 out of 5 by eppalex Good location
Room needs better window coverings . Also if the room has a connecting door , the noise from the next room is very audible.
Otherwise, it 's a nice enough hotel. Handy for walking to the Tanger mall as well as some restaurants.
September 23, 2013
Rated 4 out of 5 by Fran1968 Little disappointed
We have been staying at this hotel since it opened. We were somewhat surprised at the status of the carpeting in our room. It was worn in several places down to the padding and needs to be replaced. I had to pay for breakfast this time even though I am a SPG member. I was told I had to be a platium or gold member for breakfast to be included with my stay.
June 17, 2013
Rated 2 out of 5 by WearyTraveler Not the SPG hotel that I expected
I have not stayed in an SPG hotel in a few years, and decided to treat myself on Mother's Day weekend too a special night at aloft. So disappointing to discover a hotel that is so beautiful, in such a fabulous location and not enjoy it because it is so dirty.
The staff was pleasant and would respond to anything we asked of them. The location is awesome (next to the airport and Tanger Mall and close to everything). The amenities are good and appreciated.
The beds are hard and the comforters sound like they are filled with plastic bags. If the cleanliness issue was addressed it would make for a much nicer stay. We left the room to visit the w xyz lounge at 9:30 pm and there was trash everywhere and only 4 folks hanging at the bar chatting. Nobody made a move to clear out the trash and we finally decided to leave and go spend our money somewhere that was clean.
Sorry I cannot recommend this hotel, I really wanted to like it.
May 12, 2013
Rated 5 out of 5 by AMV2 Great Hotel
Very modern design and clean hotel. Friendly staff very accommodating, let us check in hours early. Breakfast not free but not expensive, free parking on site and free wifi. Allowed our pet and gave her a toy and treats, had a cool lounge at night. Would definitely stay again and recommend to others. A little far away from downtown if you don't have a car.
May 26, 2013
Rated 5 out of 5 by Jillybean89 Great Location and Friendly Staff
This hotel is conveniently located near the Tanger Outlet Mall, Convention Center, and many restaurants. It was a busy weekend, but I couldn't tell that once I was in my room. The hotel offers many amenities such as a pool, on-site bar, local attraction touch screen guide, pool table, free wi-fi, and many more. I enjoyed my stay and will definitely be back!
February 26, 2013
Rated 5 out of 5 by LobsterGirl Fantastic staff and convenient location
Very helpful staff and extremely friendly. They were responsive to all of my requests and made me feel at home. Hotel is located very close to all of the attractions and provides easy access to highways and shopping. If I find my way back to Charleston, I will definitely stay here again.
August 24, 2013
Rated 4 out of 5 by Iowa60 Iowa60
Checked in late, checked out early. Friendly staff and great location. Free shuttle to airport.
October 6, 2013
Rated 4 out of 5 by Redrum The hotel is convenient and friendly
A pleasant place to stay with attentive staff and requisite conveniences.
October 7, 2013
Rated 5 out of 5 by scfan87 Nice hotel
My fiancé and I stayed here with some friends to attend another friend's wedding this weekend. We were very impressed with the staff. This hotel really has figured out the formula for a great staff and excellent customer service. We were greeted by a friendly staff member before we were even in the hotel's main lobby. At check-in we told the staff that we were meeting up with other couples and they were so accommodating and put us all in rooms near each other. We were always greeted by everyone from the front desk to the housekeeping staff with a friendly smile. The rooms were basic but all we needed. They were a nice size and clean. The hotel itself was in a great location with so many shopping and restaurant choices around you as well as it was just a 10-15 minute ride to downtown depending on traffic. We were pleasantly surprised to find out it was pet friendly and look forward to returning for another great weekend with our little fury ones!
April 28, 2013
Rated 4 out of 5 by BA03 Not for BB training
The shuttle to and from BB training consistently kept our staff member waiting for 45 minutes or more. Staff member was asked to submit her personal credit card and funds were tied up during her stay. Hotel staff and facility was excellent.
September 3, 2013
Rated 2 out of 5 by acegoet Dump of a hotel
I stay at hotels about 2-3 nights a week for work. This hotel was supose to be new, instead it was simply a new building filled with cheap Ikea furniture that was already breaking down and looking warn. The breakfast was cheap and gross, the bar closed at 12, the entire 5th floor was not cleaned.
Would never go back to this hotel.
January 11, 2013
Rated 5 out of 5 by SoundTraveler Good Value Hotel
I stay at this hotel about 10 times a year for business. It is always very clean and the staff is always friendly. I have never had any issues at this hotel. It is much better then other hotels at this price point. It is no W or Westin but it is much less expensive.
The hotel bar is very comfortable and it has a indoor pool
May 21, 2012
Rated 3 out of 5 by packerfan35 Less than expected
The hotel was clean and well maintained, the staff was pleasant but when we had a issue with the toilet flushing the issue went unaddressed. There was a big sign in the lobby that mentioned a "special gift" for gold members but no one new what it was. We would book there again.
August 5, 2013
Rated 3 out of 5 by JanMau18 Cheery welcome
We had a cheery welcome. But the room lacked a cordial feeling. We missed a bath tub, and the ceiling was very unfinished and ugly looking, as was the concrete floor in the main lobby. Dresser drawers would be nice, and you definitely need an ince machine in Charleston.
August 5, 2013
Rated 4 out of 5 by baba46 puppies allowed
they were given sleep pillows, snacks, and were totally welcome! modern decor, ample everything, helpful staff, but no breakfast, although foods are available for a $10/person addition. overall, very good...
September 4, 2013
Rated 2 out of 5 by conan2013 Hotel Not Clean
While the staff was very helpful at the front desk, felt the bar staff was not really interested in serving our party (which was large the 1st night.) The room was not clean (dirty floor, dirty bathroom, linens had dirt or blood on them) and everything in the hallways felt dirty. Expected and hoped for better.
January 11, 2013
Rated 3 out of 5 by DC65 Good business travel hotel; if alone.
Nice concept for single travelers but not the best layout for couples. Bathroom lighting if needed after room is dark is problematic. Not a hotel for extended stay in our opinion.
September 9, 2013
Rated 1 out of 5 by sandrajay What happened?
My son and I stayed there as his friend was returning from Afghanistan on 2-15. I made the reservation with my starpoints, and they also charged me for the room! This is the first time I've used the starpoints and they have given me the royal runaround at Aloft. I don't think I'll go to another Aloft hotel
March 28, 2013
Rated 5 out of 5 by JDogg Excellent Staff Service
Had a couple of minor issues with television/cable not working in our first 2 rooms, but staff responded very quickly, fully addressed the issues, and made us feel appreciated by compensating us for the inconveniences. Staff was very professional, courteous, and understanding in addressing our concerns.
February 23, 2013
Rated 5 out of 5 by SheratonGreatValleyNo1Fan Aloft Charleston
Hotel experience was great. Only complaint was my phone didnt work but that was probably for the better anyways. Had live music in the lobby which was excellent. Staff was friendly and the facilities were excellent. Great hotel. keep up the good work
August 6, 2013
Rated 4 out of 5 by Mommajam helpful staff
The desk agent was extremely helpful with restaurant recommendations local to the North Charleston area and with suggestions for a short visit in the city itself. We also needed help with the Tv in the room and she got the engineer in the room promptly so we didn't miss our favorite show!
March 12, 2013
Rated 5 out of 5 by Kime Great for teens!
As a single mom I must be particular as to where we stay for safety reason. The Aloft was the best experience. My 2 teen daughters loved the indoor pool and pool table. The setting was modern yet very comfortable. Everything was exceptionally clean! Already planning to stay again soon!
November 7, 2012
Rated 5 out of 5 by NOVA28 Great hotel! Great service
Cody was very helpful in working with me for this reservation. Loved the hotel and the cute room and lounge downstairs. Only complaint was that the bathroom door went off the track, but it wasn't really worth fixing before we checked out, but the hotel front desk took the work order
March 4, 2013
Rated 4 out of 5 by mh123 great value fun hotrl but could be cleaner
Convenient location, comfy beds, great bar, friendly staff. The bathroom was very dirty around sink and showed area. Toothpaste on mirror.
September 8, 2013
Rated 4 out of 5 by Peterjr excellant stay
I will be staying @ the Aloft Hotel more often when I travel. It was a very good new experience to share with other travelers. Thank You!! SPG.
September 2, 2013
Rated 5 out of 5 by JPoer A Great Place to stay
We love this hotel. It was pet friendly and the staff was all very nice. Our only complaint was the pillows were a little too soft for us. We will use this hotel again.
Also you are so close to shopping, resturants and the interstate which made traveling easy.
May 5, 2013
Rated 5 out of 5 by KD28 What a great place to stay!!!!
We were extremely pleased with how modern, clean and convenient this hotel was. The staff there is willing to help you out with whatever you need. We will definitely be back. Thank you for a great stay. We were sad to leave.
July 22, 2013