Rated 5 out of 5 by Chris19 Great Stay with Awesome Staff
The hotel was great and the staff was always friendly and helpful. The room was spotless and I had no problems with anything at all, anytime I have family come into town I will be recommending Aloft to them.
See y'all in a few months again!
January 28, 2014
Rated 2 out of 5 by liz488 noisy guests
the hotel itself was great. there was a birthday party going on in the room next door for 14 year olds who had no supervision and the staff as well meaning as he was couldn't seem to do anything about it.the noise continued till after 1:30 am and started again after 4:30. the adult who was in charge of the kids were in a room down the other end of the hall . the front desk said there were no other rooms available but chose to put the kids in room 425 and their keeper in room 409. someone was not paying attention. we checked in after the party and room 426 was available. why were not the party in ajoining rooms. requested my points back and am waiting to see them in my account. staff was nice as was the hotel itself.. not a good night sleep
October 19, 2013
Rated 4 out of 5 by DWAPWA Uncomfortable bed
This is an unusual review. We have stayed at several Aloft hotels and never had an uncomfortable bed. This one in Winchester, VA was not comfortable at all. We stayed in Room 412 and the bed was rock hard. Just couldn't get to sleep. Other than the bed, which unfortunately is the major reason for picking Aloft, everything else was fine. We only stayed one night. I will add the housekeeping staff were rather loud at 9 a.m. and check out is at noon. Aloft, it's time to upgrade the bedding, at least in room 412.
October 23, 2011
Rated 4 out of 5 by diamondsfrost Great value for money
Staff was wonderful, the room and common areas were clean and well-kept. The nightly rate was fantastic compared to the other B&Bs and lesser motels in the same town. I really wished that the walls were more soundproof though, as I was able to hear light coughing (not the heavy kind) from next door, music, and also anything happening in the hallways.
October 16, 2013
Rated 4 out of 5 by Erin May 2013 View
All-- The Winchester Aloft is NOTHING like the images on this web site or should be ranked high. Please see more for details...
1. I reserved 3 weeks ahead if my stay... Yet the staff couldn't see or tell that was the case. Nick & Laura were great but what's the communication from headquarters to the local level? Poor seems like
2 I had a king bed for 2 people.... Why only 2 pillows
3. The king room wasn't spacious.
4. Restroom nothing like image on web site
5. The w xyz bar is small & RIGHT next too front desk? Why? No privacy
6. While checking in.(12:30)... It become clear the engineering staff was low. I listened as another guest was having problem with temperature... Laura with a smile explained the engineering staff wouldn't be in till 3:00. She did offer another room
7. Room on the right side off building.....can hear all the traffic & commotion. Laura did exchange my room.
May 18, 2013
Rated 4 out of 5 by snoopy12 Noisy of Friday night
A first time stay at an Aloft. The initial experience was positive. Clean, firm, new beds, excellent storage space for luggage. Excellent lighting over vanity area and it is separate from shower area which made 2 people getting ready in AM easy. Negatives - Only one chair in room that sleeps 4, only 1 pouch of coffee ( single cup maker), printer attached to computer had no ink for 36 hours despite requests for refill. Continental Breakfast was not free and despite the fact we paid for a "rate including breakfast" nothing was available before 6.30 on week days and 7 on weekends. On Saturday by 7.15 still nothing available - not even cereal.
On Friday night extremely loud music until well after midnight - thank goodness we were on 6th floor. Safe not working and never repaired during 4 night stay. A request for tissues could not be fulfilled at 5pm on Saturday as room attendants had gone home and sole front desk person could leave desk for over an hour
October 6, 2012
Rated 4 out of 5 by lkh2101 Why does this Aloft NOT RECYCLE???
Was very happy about the hotel as usual but was very upset when staff told me that this Aloft really doesn't recycle bottles and cans placed in the room. There also wasn't a recycle bin in the lobby as with other Alofts.
January 5, 2013