Rated 3 out of 5 by AshSam Stay is ok
This was my first time staying at any Aloft. I read reviews from other guests, and my expectation was not so high. The front desk staff are friendly, and cordial. Room is surprisingly comfortable, for a budget hotel. Bathroom is clean. It has one of those foot level air conditioner unit. I can imagine that it can be loud in operation, though I had not needed to use it during my stay. Another guest had made this complaint and I too want to make the same complaint. Why my stay credit was not posted automatically? I had to submit a request for a missing stay? All other stays at any SPG property were post automatically within couple days. Why???
This is a budget hotel. Having the right set of expectations, I would recommend this.
April 4, 2015
Rated 5 out of 5 by Heytonia Outstanding!
I had a one night stay & everything was as it should've been. The hotel was clean, staff polite & professional and my room was perfect.
March 13, 2015
Rated 3 out of 5 by Val21 It was just OK.
Over all it was just OK, as previously stated. The hotel was clean, the room was clean. The hotel is very nicely decorated and in a great location with ample parking. Very very very quiet area. We had requested a room with a king sized bed and instead ended up with a room that had two doubles. We were so tired as we had just flown in from Miami, we just dealt with it. The rooms are semi spacious however there really is no storage area for your clothing except for a very small area in the bathroom. No drawers. No coat hooks; it was quite disappointing not to have a place to hang our snow covered coats. . Only one hook to hang your towel in the bathroom. No toiletries were provided in the room at all. There was body wash dispenser and a shampoo/conditioner combo dispenser on the shower wall, however no other toiletries aside from that. One roll of toilet paper was provided (Im thankful I packed that extra roll) Lastly, the hotel offers room service, however it is outsourced to a local restaurant. The food was awful. Seemed as though it was pre-cooked and frozen. We are not picky eaters, for us to throw away an entire meal says a lot. It is not a bad hotel, however it could use its improvements. We allowed the hotel to speak for itself . . We did not complain to the front desk so we do not know if certain issues could have been corrected. We hope that based on our review, the hotel can continue to improve.
February 17, 2015
Rated 3 out of 5 by HTD1 Don't expect SPG Points
I've stayed here 4 times and each time I've had to write SPG to have my stay recognized and have the points added. SPG has given me the stays and points but why the hassle? One time they even listed a $450, 3 night stay as a points redemption. I stay at SPG hotels all the time (platinum) and this is the only hotel that where I've had this issue. As for the hotel, it's a typical Aloft. Nothing special.
January 19, 2015
Rated 2 out of 5 by jtraveler55 Hotel is fine but management is awful
We have stayed at the Aloft in Broomfield over NYE for the last few years and have always enjoyed our stay. That changed completely with our most recent stay with the new management. We were treated extremely poorly and with no respect by the manager, Talha Shabbir. If Talha remains the manager of this hotel we will not be returning.
January 2, 2015
Rated 1 out of 5 by JoeInNYC Not a happy customer
I have stayed at other Aloft locations (Aloft London) and I was verify satisfied with the level of service.
I really can't say the same about the Broomfield, CO location. On 2 occasions I purchased food from the breakfast bar to notice that the food had mold growing on it. I expect more from SPG brands.
December 10, 2014
Rated 3 out of 5 by David2116 Noise By Design
The music in the lobby was so loud that the desk staff couldn't hear me during check-in.
Honestly, does the hotel administration really think that people will choose another hotel if the music isn't loud enough?
The more likely is that people (like me) will never come back because the music is too loud.
December 4, 2014
Rated 5 out of 5 by EightLegs Exceptional Staff
The reason I rated the sleep at a 2 was because of the street light just outside of the window. I had requested rooms on the other side of the building because I had stayed on this side 235 and 237 before and was not thrilled with the location. On arrival I was told those were the best rooms.
On another note, Christine was phenomenal and April from the kitchen was as well. Both very personable, helpful and made the stay that much more worthwhile. I had my kids and dog with me and they totally went above and beyond to be welcoming and friendly - both deserve employee of the month treatment.
I also like the proximity between Denver and boulder where our activities were split over the two days. It is too bad most of the ALofts are airport centric because I would use it more frequently in otehr places
December 2, 2014